Legends of Employee Experience

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How to go from Idea to Impact

Episode 03 | Nelm Khangura, VP of Store and Colleague Solutions at Loblaw

Working cross-functionally with so many different departments means a lot of input and ideas. What you need to do is sift through them to find the most meaningful initiatives. In this episode, Nelm Khangura, VP of Store and Colleague Solutions at Loblaw, shares her approach to the “idea funnel” — how she takes projects from idea to impact.

In this episode we discuss…

  • How to create a consistent experience for employees across the enterprise (5:34)
  • Best practices for cross-functional collaboration (8:16)
  • Turning ideas into successful projects (10:55)
  • Driving adoption of new tools among frontline workers (17:40)
  • Creating proof of concepts to evaluate potential projects (19:11)
  • Measuring the success of a project (28:31)