See how Moveworks can automate your IT support.
Fixing the average IT issue takes three days.
Moveworks reduces that time to three seconds.
With machine learning, Moveworks is able to improve over time, which allows it to learn how our business works, understand our local lingo, and engage with us in natural conversation.
IT issues resolved autonomously
Software access requests fulfilled by Moveworks
Before Moveworks, it often took two or three days to resolve a simple issue. Reducing that time to just seconds has made a huge impact on productivity, while also dramatically improving the employee experience.
of all IT issues resolved autonomously
Instant IT answers Moveworks provides per month
We’ve had our eye on AI and ML for some time, and Moveworks is the first service that actually improves the IT support experience while reducing costs.
IT issues resolved autonomously
Full-time equivalent handled by Moveworks
Every issue Moveworks resolves means more time for us to focus on important projects. Multiply that impact by thousands of resolutions per month, and it’s clear why Moveworks has been a game changer.
Full-time help desk agents’workload performed by Moveworks
Account access issues autonomously resolved per month
Nothing came close to a truly autonomous solution until Moveworks. We didn’t have to teach it anything — it was ready to go out of the box.
IT issues resolved autonomously
Weekly active Moveworks users
Moveworks resolves more than 30% of our IT issues, reducing the workload on our service desk and giving us more time and resources to focus on other critical business areas.
IT issues resolved autonomously
Employee satisfaction with IT
The bot brings big improvements in quality of life — both for employees and for the helpdesk team.
IT issues resolved autonomously
Weeks to full deployment
As a CIO, I have to focus on making IT operations more efficient, while also creating an amazing employee experience. Moveworks enables us to do both simultaneously.
Employees successfully working remotely
Issues resolved or accelerated by Moveworks
Moveworks is addressing a third of our service tickets, with an average resolution time of less than five minutes. That’s the magic of Moveworks AI.
IT issues resolved autonomously
Employees more satisfied with IT
When you have a solution that can diagnose and resolve employees’ issues in just a few seconds, that really changes the game of IT support.
Password resets completely automated
Sapphire Ventures released its second annual CIO Innovation Index, which includes insights from more than 100 CIOs to better understand spending, strategies guiding innovation, and more.
Read on TechRepublic
In the battle for your attention, SaaS applications must engage with you on your terms to emerge victorious.
Read on Forbes
Natural Language Understanding (NLU) has made progress in reducing the language barrier between people and AI by solving semantics with mathematics.
Read on Forbes
The information compiled a list of 12 AI startups worth watching.
Read on The Information
How Will COVID-19 Shape The Future Of Work? Answer by Josh Coyne, Investor at Kleiner Perkins.
Read on Forbes
Equinix CIO Milind Wagle provides an update on the company's AI initiatives and how they helped during the COVID-19 crisis.
Read on InformationWeek
Vaibhav Nivargi, CTO of Moveworks, talks about Natural Language Understanding, interacting with users using chatbots, and augmenting customer service with AI.
Read on The Cloudcast
Forbes AI 50 founders predict what artificial intelligence will look like post coronavirus.
Read on Forbes
Forbes compiled a list of the 25 best enterprise software startups to watch in 2020.
Read on Forbes
Forbes second annual AI 50, a list of private, U.S.-based companies that are using artificial intelligence in meaningful business-oriented way.
Read on Forbes
Forbes list of the 25 fastest-growing venture-backed startups most likely to reach a $1 billion valuation.
Read on Forbes
A new report shows that three-quarters of business leaders expect automation to accelerate in the wake of the crisis.
Read on ZDNet
The abstract challenge of “democratizing AI” can be reduced, in part, to a concrete technical problem: how to fuel machine learning with small data. And — even more fortunately — that problem is fast getting solved.
Read on Forbes
Here are 15 tech startups that Darling, Chambers, and two other VCs plucked from their portfolios that they expect to come out of the COVID-19 crisis stronger than before.
Read on Business Insider
The coronavirus crisis sees CIOs accelerating their adoption of automation, analytics and new processes to cope with the pandemic’s disruptions and steer the enterprise forward in uncertain times.
Read on CIO
Freedom Financial Network wanted to prioritize its employees’ experience by resolving their IT issues within seconds—not days. Moveworks now enables those employees to get the IT support they need, straight on Slack, in real time.
Read on eWEEK
