Automatic
resolution of
IT issues

Advanced AI Built for the Enterprise

Moveworks is a cloud-based AI platform, purpose-built for large enterprises, that resolves employees' IT support issues⁠—instantly and automatically.
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“Nothing came close to a truly autonomous solution until Moveworks. We didn’t have to teach it anything, or write dialog flows, or create scripts — it was ready to go out-of-the-box and learned the nuances of our environment all by itself.”
— Andy Nallappan, CIO View case study
“Most days, more than 30 percent of our IT issues are resolved autonomously, reducing the workload on our service desk and giving us more time and resources to focus on other critical business areas.”
— Wendy Pfeiffer, CIO View case study
“As a CIO, I have to focus on making IT operations more efficient. At the same time, I have to create an amazing employee experience that is intuitive and frictionless, which helps us attract and retain the best talent in the industry. Moveworks enables us to do both simultaneously.”
— Prakash Kota, CIO View case study
“With Moveworks, we are now using AI to automate IT, but we don’t have to hire any machine learning (ML) engineers, we don’t build any ML models, and we don’t have any ML system administrators.”
— Mark Grimse, VP, IT View case study
“The Medallia AI agent, powered by Moveworks, provides our employees a spectacular employee experience 24/7 and is our first form of global support for employees. Today, this AI is addressing a third of our service tickets with an average resolution time of less than 5 minutes and a NPS equivalent to a human agent. This is the magic of AI from Moveworks!”
— Ashwin Ballal, CIO View case study
“When you have a solution that can diagnose and resolve employees' issues in just a few seconds, that really changes the game for IT support.”
— Mark Tonnesen, CIO View case study

Fundamentally changing the way IT issues are resolved in the enterprise

It's
time for

automatic
resolution.

Moveworks is accelerating the way IT issues get handled in the enterprise. Because autonomous and instant isn’t the future – it’s the now.

Moveworks
does the
work,

so you
don't
have to.

We believe in immediate impact – right out of the box. No need to write scripts, train models, or build conversation flows. Moveworks, just works.

We're putting
'IT support'
and

'magical'
in the same
sentence.

Unheard of, we know. We’ve blended our advanced AI with expertise in user-experience to completely reinvent the experience of getting IT help. This new world is simple, seamless, and smart – it feels like magic.

Innovation

set free.

We take care of the everyday stuff – unlocking accounts, resetting passwords, creating groups, finding answers – so that employees can focus on the big picture: the future.

Moveworks in the news

Machine learning that solves real IT problems in real-time

Some of our customers

Type

Public

NASDAQ: NTNX

Employees

3,700+

Industry

Cloud Software

& Hyperconverged Infrastructure

Type

Public

NASDAQ: RMBS

Employees

1,200+

Industry

Semiconducters

Type

Public

NASDAQ: ADSK

Employees

9,000+

Industry

Computer Hardware

& Software

Type

Public

NASDAQ: AVGO

Employees

15,000+

Industry

Global Infrastructure

Technology

Type

Private

Employees

1,300+

Industry

Software

Type

Private

Employees

1,000+

Industry

Financial Services

Type

Public

NASDAQ: WDC

Employees

77,000+

Industry

Computer Hardware

& Software

Interested? Learn more

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