Our number one goal with Moveworks was to make our physicians more productive. But at the same time, we’ve dramatically reduced our IT spend. We only spend about a third of what you’d expect for a company of our size and industry.
Before Moveworks, it often took two or three days to resolve a simple issue. Reducing that time to just seconds has made a huge impact on productivity, while also dramatically improving the employee experience.
We’ve had our eye on AI and ML for some time, and Moveworks is the first service that actually improves the IT support experience while reducing costs.
Nothing came close to a truly autonomous solution until Moveworks. We didn’t have to teach it anything — it was ready to go out of the box.
Moveworks resolves more than 30% of our IT issues, reducing the workload on our service desk and giving us more time and resources to focus on other critical business areas.
The bot brings big improvements in quality of life — both for employees and for the helpdesk team.
As a CIO, I have to focus on making IT operations more efficient, while also creating an amazing employee experience. Moveworks enables us to do both simultaneously.
Moveworks is addressing a third of our service tickets, with an average resolution time of less than five minutes. That’s the magic of Moveworks AI.
When you have a solution that can diagnose and resolve employees’ issues in just a few seconds, that really changes the game of IT support.
The Moveworks Founders take ZDNet under the hood of the new Employee Service Platform, which now solves HR, Finance, and Facilities issues.
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Everything at Moveworks is inspired by a simple idea: It shouldn’t take days to get help at work. Today, after half a decade, Moveworks delivers instant help to all lines of business.
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Today, Moveworks announced the Employee Service Platform: a single solution that resolves employees’ requests across all lines of business. Moveworks CEO Bhavin Shah tells TechCrunch why the platform is tailored to the new normal of work.
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What do the latest large language models — like GPT-3 and Switch Transformer — mean for the future of NLP? Moveworks CTO Vaibhav Nivargi gives his expert opinion.
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Digital signature and contract management company DocuSign's IT automation projects paid off when the pandemic lockdowns hit. Here's why.
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The pandemic and the effects of remote work, with employees isolated from colleagues and the Help Desk, has led to a renewed focus by some CIOs on improving employee user experience.
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Find out which tech companies have enough momentum to become successful businesses and accelerate your career growth.
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Moveworks CTO Vaibhav Nivargi explains how AI is making proactive tech support a reality.
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In this eWEEK EXPERT Q&A, Moveworks CTO Vaibhav Nivargi explains why we're seeing more AI in more apps in more places than we've ever seen before.
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The Information selected 50 companies across six sectors to be on our inaugural list of the most promising private tech startups.
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Chatbots are the top use case of AI in the enterprise. If you are looking for a chatbot use case, here are five to consider.
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Moveworks CTO Vaibhav Nivargi explains how we’re finally fixing enterprise search.
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Transfer learning and collective learning enable enterprises to build machine learning models using small data when big data isn't available.
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Sapphire Ventures released its second annual CIO Innovation Index, which includes insights from more than 100 CIOs to better understand spending, strategies guiding innovation, and more.
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In the battle for your attention, SaaS applications must engage with you on your terms to emerge victorious.
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Natural Language Understanding (NLU) has made progress in reducing the language barrier between people and AI by solving semantics with mathematics.
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The information compiled a list of 12 AI startups worth watching.
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How Will COVID-19 Shape The Future Of Work? Answer by Josh Coyne, Investor at Kleiner Perkins.
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Equinix CIO Milind Wagle provides an update on the company's AI initiatives and how they helped during the COVID-19 crisis.
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Vaibhav Nivargi, CTO of Moveworks, talks about Natural Language Understanding, interacting with users using chatbots, and augmenting customer service with AI.
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Forbes AI 50 founders predict what artificial intelligence will look like post coronavirus.
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Forbes compiled a list of the 25 best enterprise software startups to watch in 2020.
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Forbes second annual AI 50, a list of private, U.S.-based companies that are using artificial intelligence in meaningful business-oriented way.
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Forbes list of the 25 fastest-growing venture-backed startups most likely to reach a $1 billion valuation.
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A new report shows that three-quarters of business leaders expect automation to accelerate in the wake of the crisis.
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The abstract challenge of “democratizing AI” can be reduced, in part, to a concrete technical problem: how to fuel machine learning with small data. And — even more fortunately — that problem is fast getting solved.
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Here are 15 tech startups that Darling, Chambers, and two other VCs plucked from their portfolios that they expect to come out of the COVID-19 crisis stronger than before.
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The coronavirus crisis sees CIOs accelerating their adoption of automation, analytics and new processes to cope with the pandemic’s disruptions and steer the enterprise forward in uncertain times.
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