What does Moveworks do?

Moveworks enables enterprises to empower their entire workforce with one easy-to-use agentic AI solution that helps everyone find the right answers right away, automate tasks end-to-end in seconds, boost productivity across system-wide workflows, and easily build customized AI agents to accelerate business.

full-width-employees-discussing-project
about-us-photo-cluster-01

The Moveworks story

 

Moveworks was created in 2016 on the premise of IT service transformation. Our founders recognized a common, fundamental problem with enterprise operations — excessive time lost due to resolving routine support requests. They realized most issues could be easily resolved with an AI Assistant that has a better understanding of natural, conversational language.

Every workplace interaction, every support ticket, and every business process is fundamentally about understanding and being able to execute on basic communication. By developing a sophisticated, but more straightforward AI platform architecture that truly understands this kind of language, a highly effective, efficient, and transformational solution was born that could easily automate support across the entire enterprise.

about-us-photo-cluster-02

As more customers experienced substantial ROI and real business value from Moveworks for IT, we discovered something even more fundamental — this wasn't just an IT problem. Almost every department or team suffers from the same excessive time lost due to repetitive employee support challenges and this very same solution that worked so well for IT could be augmented and leveraged to streamline support, workflows, and many other business processes enterprise-wide.

Today, Moveworks reaches across domains to resolve employee issues at scale. Whether it's IT, HR, Finance, Sales, Marketing, Legal, Facilities, or any other mission-critical teams, Moveworks AI Assistant takes the busywork out of work for everyone. What started as a mission to transform IT support has evolved into a highly advanced, customizable agentic RAG and generative AI platform, now serving over 350 leading enterprise organizations and supporting over 5 million employees worldwide. 

Join us at Moveworks and be a part of something big

Moveworks is the one agentic AI Assistant to empower your entire workforce

Our founders

bhavin-shah-ceo-moveworks

Bhavin Shah

CEO and co-founder

Read bio
varun-singh-president-moveworks

Varun Singh

President and co-founder

Read bio
jiang-chen-cto-ai-moveworks

Jiang Chen

CTO of AI and co-founder

Read bio
vaibhav-nivargi-cto-moveworks

Vaibhav Nivargi

CTO and co-founder

Read bio

What drives us

These 7 guiding principles shape our culture, drive our innovation, and define how we serve our customers.

Excellence

Every day, we strive to build on our solutions, customer experience, and feedback. This ensures our products are always evolving and deliver more value with each interaction.

Ownership

Every challenge is a shared responsibility. We achieve success as a team, with each member thinking beyond their job description to make a more lasting impact.

Action

We embrace a bias toward action, recognizing that progress often requires making informed decisions with partial information. At Moveworks, ensuring strong solutions is better than waiting for perfection.

Execution

We are builders at heart. We build with urgency, prioritizing and focusing impact. For us, doing it today is always better than waiting for tomorrow.

Transparency

We foster a culture of openness, sharing both successes and failures. At Moveworks, information flows freely and input from everyone is always valued.

Growth mindset

Constant feedback is essential to more impactful, effective, and meaningful growth for us. We're committed to helping each other reach our collective goals and improve our processes every day.

Speed

We believe responsive communication is crucial to success. By over-indexing on communication, we ensure no one is left waiting — whether they're team members or customers. Every question, discussion, and request receives prompt attention.

Our customers

300+ companies use Moveworks to empower over 5 million employees around the world.

Action made possible with Agentic AI - Toyota using Moveworks

"When an employee needs something, they should get it ASAP, just by asking. And that’s what Moveworks does. That’s joyous. That’s fun. And that’s something that’s going to scale the business."

Award-winning innovations and culture

Moveworks recognition

Moveworks' innovative approach to delivering an intuitive and customizable enterprise AI platform that combines agentic RAG with advanced generative AI capabilities continues to garner great recognition, attention, and accolades across the industry as does our highly supportive and rewarding work culture, benefits, and environment.

Our partners

We collaborate with leading technology partners to expand the power of our platform.

Our investors

Moveworks has raised $315 million in funding at a $2.1 billion valuation.

recognition-badges
partner-logos

Our offices

Moveworks is a global team, with offices all around the world — from San Francisco to Bangalore

Mountain View, CA | HQ

1400 Terra Bella Avenue
Mountain View, CA 94043

San Francisco, CA

221 Main Street
Suite 780
San Francisco, CA 94105

Austin, TX

515 Congress Ave
Suite 1212
Austin, TX 78701

New York City, NY

915 Broadway, Suite 503
New York, NY 10010

Toronto, ON, Canada

129 Spadina Ave
Suite 404
Toronto, ON M5A 1J7

Bangalore, India

Pebble Beach

Embassy Golf Links Business Park,

Bengaluru, Karnataka 560071

employee-row-interior-office

Press coverage

Visit our newsroom to read Moveworks’ latest press releases and coverage. 

In the news

Guides

Visit our Events page to explore upcoming Moveworks events online or near you.

View events