Moveworks enables enterprises to empower their entire workforce with one easy-to-use agentic AI solution that helps everyone find the right answers right away, automate tasks end-to-end in seconds, boost productivity across system-wide workflows, and easily build customized AI agents to accelerate business.
Moveworks was created in 2016 on the premise of IT service transformation. Our founders recognized a common, fundamental problem with enterprise operations — excessive time lost due to resolving routine support requests. They realized most issues could be easily resolved with an AI Assistant that has a better understanding of natural, conversational language.
Every workplace interaction, every support ticket, and every business process is fundamentally about understanding and being able to execute on basic communication. By developing a sophisticated, but more straightforward AI platform architecture that truly understands this kind of language, a highly effective, efficient, and transformational solution was born that could easily automate support across the entire enterprise.
As more customers experienced substantial ROI and real business value from Moveworks for IT, we discovered something even more fundamental — this wasn't just an IT problem. Almost every department or team suffers from the same excessive time lost due to repetitive employee support challenges and this very same solution that worked so well for IT could be augmented and leveraged to streamline support, workflows, and many other business processes enterprise-wide.
Today, Moveworks reaches across domains to resolve employee issues at scale. Whether it's IT, HR, Finance, Sales, Marketing, Legal, Facilities, or any other mission-critical teams, Moveworks AI Assistant takes the busywork out of work for everyone. What started as a mission to transform IT support has evolved into a highly advanced, customizable agentic RAG and generative AI platform, now serving over 350 leading enterprise organizations and supporting over 5 million employees worldwide.
These 7 guiding principles shape our culture, drive our innovation, and define how we serve our customers.
Every day, we strive to build on our solutions, customer experience, and feedback. This ensures our products are always evolving and deliver more value with each interaction.
Every challenge is a shared responsibility. We achieve success as a team, with each member thinking beyond their job description to make a more lasting impact.
We embrace a bias toward action, recognizing that progress often requires making informed decisions with partial information. At Moveworks, ensuring strong solutions is better than waiting for perfection.
We are builders at heart. We build with urgency, prioritizing and focusing impact. For us, doing it today is always better than waiting for tomorrow.
We foster a culture of openness, sharing both successes and failures. At Moveworks, information flows freely and input from everyone is always valued.
Constant feedback is essential to more impactful, effective, and meaningful growth for us. We're committed to helping each other reach our collective goals and improve our processes every day.
We believe responsive communication is crucial to success. By over-indexing on communication, we ensure no one is left waiting — whether they're team members or customers. Every question, discussion, and request receives prompt attention.
300+ companies use Moveworks to empower over 5 million employees around the world.
Moveworks' innovative approach to delivering an intuitive and customizable enterprise AI platform that combines agentic RAG with advanced generative AI capabilities continues to garner great recognition, attention, and accolades across the industry as does our highly supportive and rewarding work culture, benefits, and environment.
Moveworks has raised $315 million in funding at a $2.1 billion valuation.
Moveworks is a global team, with offices all around the world — from San Francisco to Bangalore
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