Guidehouse, a global consulting agency, achieved a 37% drop in overall tickets and a 30% decrease in phone tickets, with repair times sliced by 60% within a year.
80% of employees at a top 5 automotive company use the Moveworks copilot to solve problems with a mean time to repair (MTTR) of 11 minutes compared to industry average of 3 days.
A top credit rating agency was able to quadruple its number of resolutions within a week of launching proactive password reset notifications with Moveworks. Today, this accounts for 62% of all resolutions at the company.