The Moveworks Reasoning Engine leverages the most advanced and latest large language models (LLMs) to build a highly optimized intelligence layer to interpret complex requests and then present precise, context-aware solutions.
Get accurate answers across enterprise systems and automate tasks instantly to boost productivity
Moveworks AI Assistant is powered by a superior Reasoning Engine that gives your entire workforce a one-stop-shop for search, automation, and productivity use cases across every domain for every enterprise team. Employees don't need to know which systems data or workflows reside in — Moveworks figures it out for them.
256%
ROI delivered by Moveworks
$11M
Savings over three years with Moveworks
90K
Productivity hours reclaimed annually
Source: The Total Economic Impact of Moveworks by Forrester
An out-of-the-box Reasoning Engine that thinks outside the box
Modular agentic architecture
Moveworks Reasoning Engine employs an agentic AI approach powered by a multitude of models — some open source and some proprietary — each designed to handle specific tasks as part of the overall architecture that enables it to break down complex requests into manageable steps and autonomously execute actions.
Accelerated problem-solving
It allows the AI Assistant to identify overall employee goals and systematically determine the steps needed to achieve them, breaking down intricate issues into smaller components and executing each step sequentially by selecting various plugins, enabling comprehensive problem-solving across disparate enterprise systems in seconds.
Responsive reasoning that adapts
No matter how the employee request is phrased, the Moveworks Reasoning Engine leverages a variety of highly sophisticated LLMs to not only provide the most clear, accurate, and effective response possible, but it will prompt the user for any clarifications needed and then adapt accordingly to produce a more comprehensive solution that ensures satisfaction.
Continuously optimizing
Built with a highly flexible architecture combined with rigorous annotation and benchmarking, Moveworks is always upgrading the Reasoning Engine with more advanced LLMs and enhancing its performance with the latest and greatest agentic AI tech — whether it’s from Moveworks or other AI innovators.
An extensive LLM ecosystem that speaks enterprise — fluently
Advanced capabilities unique to the Moveworks Reasoning Engine
By combining these advanced features with its core understanding, planning, executing, and adapting process, the Moveworks Reasoning Engine ensures a powerful, secure, and flexible solution for enterprise-wide AI needs, transforming how fast-scaling organizations approach problem-solving and task management in the workplace, improving overall performance across teams, and cutting operational costs.
Industry-leading agentic automation
By harnessing a variety of LLMs, the Reasoning Engine is able to instantly convert natural language into API-friendly inputs that enforce business policies and manage actions, collectively using its Manifest Generator, Slot Resolvers, Policy Validators, and Action Orchestrator to ensure optimization and compliance.
Enterprise-wide integrations
With a vast AI Agent Marketplace, the Moveworks Reasoning Engine seamlessly integrates with any company's unique ecosystem, including ITSM, HRIS, CRM, and collaboration tools like Microsoft Teams, Google Chat, and Slack.
Enhanced employee experience
The Reasoning Engine is constantly being evaluated and optimized with new model upgrades. This improves its ability to perform human-like reasoning, produce more natural responses and provide faster response times, significantly enhancing the user experience.
Enterprise-grade security measures
Operating within a robust security framework with built in toxicity filters that prevent abuse and source citations to verify answers, the Moveworks Reasoning Engine adheres to industry-best practices and holds multiple certifications, including ISO 27001, 27017, 27018, 27701, SOC 2 Type 2, and CSA STAR Certification Level 2, ensuring all data processing and AI operations meet or exceed global standards for confidentiality, integrity, and availability.
