Simplify the support process with a Copilot that resolves employee issues, finds answers, files tickets, and tracks updates.
Free your help desk from L1 ticket queues and give them valuable time back with autonomous resolution.
Empower your workforce with faster solutions, comprehensive knowledge, and friction-free support processes.
Our ML analyzes and processes each ticket to reach the best resolution for each employee — whether it’s an autonomous solution or a coordinated hand-off to live teams, the Copilot does it all.
Continuous Service Improvement
Our generative AI analytics solution mines the unstructured language in your ticket data and Copilot conversations to reveal what’s really affecting your workforce.