Build or Buy? How to Choose the Right Chatbot Strategy


Why do many chatbot initiatives fall short? While many are looking into conversational AI to improve the employee support experience, choosing the right approach for your organization can be daunting.

To help you avoid common pitfalls, join Forrester Analyst Will McKeon-White in this webinar where you'll learn:

  • How Forrester breaks down the market landscape
  • The tradeoffs in building a bot vs. buying a solution
  • The 5 most important steps to ensure your chatbot is successful

When: Thursday, February 3rd at 11am AEDT
(see in your time zone)

Guest Speaker:


William McKeon-White
Analyst, Forrester





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