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Average time for Moveworks to fully resolve a support issue at Nutanix
Of employees at Verisk helped by Moveworks
Employee satisfaction with the Moveworks AI Assistant at Procore
Take efficiency, satisfaction, and savings to the next level
With an agentic AI Assistant supporting every employee across your entire enterprise, the real ROI is immediate and transformative.
Moveworks’ self-service support platform is designed to meet the needs of modern enterprises, providing a secure, compliant, and efficient solution for the most comprehensive employee support
One-stop-shop for support
Employees can simply ask Moveworks AI Assistant to resolve common requests in seconds, such as password resets, software installations, and policy inquiries — and get immediate assistance and answers.
Automated ticket resolution
The intuitive self-service platform autonomously handles the entire life cycle of support tickets and request resolutions, from creation to closure, so you can minimize the need for human intervention, unless requested or required.
Proactive notifications
Moveworks keeps employees informed about important updates, deadlines, and changes, ensuring they stay informed about any need-to-know items, specific to the individual, their team, and the organization at large.
The right information, right away
Moveworks integrates across systems to immediately find and deliver the right resources to your employees every time by bringing together the most relevant knowledge and accurate information via one intuitive interface.
Self-service that skyrockets productivity — and cost savings
16K +
employee hours saved globally per month
Amadeus was able to reduce calls to support teams by 44% in less than a year and, at the same time, give back more than 16,000 hours globally to employees per month.
Meet employees where they already work
To do their best work possible, it should be simple for employees to get help the moment they need it. Moveworks combines all your systems into one conversational chat platform. Then, our AI-powered chatbot solves employees’ issues automatically — from password resets to policy questions.
- Intercept issues from chat, email, and web portals
- Easily access knowledge base articles
- Solve issues across every department (IT, HR, Finance, Facilities, Sales, Marketing, etc.)
Find out exactly what needs fixing
If you want to enable self-service, it’s critical to understand where there are information gaps in your knowledge base. Moveworks helps your business figure out where to improve, so your team can create and update the knowledge articles that will make the biggest impact.
- Identify trends in questions
- Uncover gaps in knowledge
- Prioritize knowledge to write
Take a data-driven approach to automation
Learn exactly how Moveworks is helping your employees and what issues still need to be addressed. With our AI-powered insights, you can see if everyone on your team requests access to the same software, then automatically provision it. Moveworks shows you exactly what’s slowing your team down and how to fix it.
- Focus on the most impactful initiatives
- Measure the impact of every investment
- Report on Moveworks’ value and impact
Put trusted, intelligent AI agents to work
The AI Assistant easily integrates with mission-critical enterprise tools like Slack, Microsoft Teams, ServiceNow, and Workday, providing a unified experience across systems, substantially reducing app toggling and workflow disruption.
"The Moveworks platform has severely cut down on repetitive IT requests, providing instant solutions to our workforce."
