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Moveworks securely modernizes services for local governments

The only agentic Al platform in the FedRAMP® Marketplace, Moveworks is modernizing governmental operations nationwide by introducing advanced agentic AI solutions tailored to the unique needs of local municipal agencies, enabling them to easily, securely, and substantially:

Local governments nationwide are experiencing immediate digital transformation

514% ROI within 4 months

Nucleus Research reveals how the City of Glendale, AZ achieved a 514% ROI after deploying Moveworks, recovering its initial investment within 4 months Glendale was previously managing its IT helpdesk tickets via traditional channels such as phone, email, and an online portal, which weren’t efficient or scalable. Moveworks enables this city to:

  • Slash service desk costs, both current and future
  • Freeup IT agent time to address higher-tier issues
  • Save city employees 3,500+ hours a year
  • Achieve $200+K cost savings annually
Read their analysis
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Elevating every city department in Durham

Across 30+ local government departments for 2,200+ city employees, Durham County of North Carolina relies on Moveworks to fast-track its service desk operations by:

  • Automating routine IT inquiries to unburden helpdesk staff
  • Enabling 24/7 service access with immediate responses
  • Providing better support with more agile and effective solutions
Read the blog
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Our collaboration with Moveworks was born out of a relentless pursuit of excellence, with the goal of addressing a critical challenge: Streamlining the County's service desk operations to improve efficiency and accessibility for its employees. So far we’re off to a great start, and we’re eager to see what Moveworks can tackle next.
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Greg Marrow 
Chief Information Officer, Durham County

Powerful AI agents — built for government agencies

IDENTITY AND ACCESS MANAGEMENT

Propel provisioning efficiency

Reduce the time your IT team needs to focus on L1 provisioning requests and enable access to crucial tools for government employees to get work done. It can happen in minutes with Moveworks AI Assistant. 

 

Provision business software → 

Manage distribution lists → 

Reset password → 

Manage contractor access

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HARDWARE MANAGEMENT

Device management made easy

From onboarding to offboarding, securely fast-track your hardware lifecycle management and give government workers the tools they need when they need them.

 

Submit new hire laptop request → 

Notify when laptop refresh is required → 

Simplify device returns → 

Maintain device health → 

 

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GOVERNMENT-GRADE SECURITY

Make your workflows and processes more secure by design

Manual security processes can get in the way of taking timely action and communication. Moveworks AI Assistant can augment your Security team’s processes by streamlining and scaling sensitive communications, reducing alert fatigue, and providing notifications for important information. 

 

Vendor security review → 

Send clear outage communications → 

Keep a pulse on login activity → 

Incident response ticket management

 

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The highest trust and security standards

Moveworks is the only agentic AI platform in the FedRAMP® Marketplace

FedRAMP®, short for the Federal Risk and Authorization Management Program, is a US government initiative designed to assess, authorize, monitor, and ensure the security and compliance of cloud services used by federal agencies.

See press release
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How Moveworks GovCloud makes a difference

Designed specifically for government agencies and federal clients

Moveworks GovCloud is a dedicated and secure environment designed specifically for government agencies and federal clients. Hosted in the us-gov-east-1 region of Amazon Web Services (AWS), it offers a segregated environment to ensure data security and privacy, while providing the same robust functionality as the commercial version of the Moveworks platform.

Commited to ensuring government compliance and regulatory needs

US government entities across federal, state, and local levels rely on Moveworks GovCloud to enable heightened encryption standards and serve as an added layer of security for their workflows. By operating within the AWS GovCloud (US) region, Moveworks caters not only to these organizations, but also to government contractors, educational institutions, and other US customers handling sensitive data and workloads.

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Partnerships facilitating public sector AI adoption


Moveworks has also established strategic partnerships to bring agentic AI to the public sector. Collaborations with government-support organizations like Carahsoft and Leidos facilitate the delivery of secure, scalable AI solutions to municipal agencies across the nation. These partnerships ensure that any local department can have access to cutting-edge technology that enhances operational efficiency and service delivery.

Customer insights: Why Leidos relies on Moveworks

Leidos' CIO reveals how being FedRAMP Ready and a security-first approach mean the governmental agencies they work with trust Moveworks.

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