Hours of employee productivity saved by Moveworks, and counting
Palo Alto Networks is the global leader in cybersecurity. Headquartered in Santa Clara, California, it develops next-generation firewalls, cloud-native security tools, and other solutions designed to thwart sophisticated cyber-attacks. From November 2020 to November 2021, the company’s market capitalization doubled to reach $50 billion.
This rapid growth has allowed Palo Alto Networks to hire employees around the world. But with a workforce of almost 15,000 people, its help desk had to deliver support on a much larger scale—without dramatically increasing its headcount. That meant finding a more efficient way to address IT issues, HR requests, and policy questions, instead of doing everything by hand. More generally, Palo Alto Networks needed a new approach to supporting productivity from anywhere.
That approach is called FLEXWORK: a bold vision for the future of work in the tech industry based on flexibility and choice. FLEXWORK gives employees the power to determine how they collaborate, given their unique circumstances.
“FLEXWORK recognizes that everyone is different and has different needs—especially now,” Nicole Tate-Pappas, Senior Director of Digital Experience Management at Palo Alto Networks, said. “We’re on a journey to personalize benefits, schedules, and support to give our people flexibility, whether that’s coming into the office or working from home.”
But it takes more than just policy changes to make FLEXWORK possible. That's why the company went looking for a solution to help employees stay productive, connected, and informed, no matter how or where they choose to work.
Sheldon
