plugin
Look up Working Location
A plugin that lets you look up your primary working location.
Built-in capabilities
The ServiceNow integration enables employees to take various ticketing actions, file forms, receive ticket updates, and chat with a live agent - all within the Moveworks AI Assistant. Also, Moveworks indexes forms and knowledge articles, while respecting user permissions, with more file support in an upcoming release.
Query Ticket
Create ticket
Update ticket with comment
Resolve Ticket
Reopen ticket
Receive ticket updates
In-Chat Form Filling
Approval Notifications
Catalog Items
Knowledge Articles
PDF
DOC
PPT
URL handoff
In-Chat
User Ingestion
Build powerful AI agents
Moveworks can supercharge your ServiceNow instance with custom AI agents
IDEA
TEMPLATE
plugin
Look Up My Assets
A plugin that allows a user to query their associated assets such as laptops, headphones etc.
TEMPLATE
plugin
Look Up My Software Entitlements
A plugin that allows users to quickly access their software entitlements.
VALIDATED
plugin
Notify HRBPs About New Cases
A plugin that notifies agents & HRBPs when new HR cases are assigned to them.
TEMPLATE
plugin
Look up My Cost Center
A plugin that looks up information on a specific cost center.
TEMPLATE
plugin
Look Up a Cost Center ID by its Name
A plugin that allows someone to look up the ID of a cost center.
Resources
Check out our helpful docs to connect ServiceNow to your Moveworks AI Assistant and extend what you can do with the integration.
Explore more integrations
Moveworks easily integrates with your key applications and systems, enabling your entire workforce to find answers, automate tasks, and boost productivity — wherever they're working.
