Duration: 52 minutes
ServiceNow is already your system of record, orchestrating complex processes with deep workflow intelligence. With Moveworks, those workflows can now have an intelligent front door – one place for employees to find answers, take action, and get work done.
In this technical webinar, we'll show how ServiceNow customers have typically deployed agentic AI with Moveworks in their live production environments. We'll walk through real use cases and common configurations that create the employee experience that feels intuitive, not interruptive.
You'll see how AI agents sit on top of ServiceNow to understand intent, apply the right context, and take meaningful action across systems.
We'll cover:
- Connecting knowledge, forms, and ticketing systems
- The most popular reactive custom agents used by ServiceNow customers
- Configuring ambient agents for proactive, triggered workflows
- Available marketplace plugins to accelerate deployment and time to value
PLEASE NOTE: This session is intended for ServiceNow teams looking to understand how customers are using agentic AI workflows with Moveworks today.
Speakers
Esther Dsouza
Senior Product Marketing Manager, Moveworks
Will Davis
Principal Presales Solutions Engineer, Moveworks
