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Senior Content Marketing Manager

Brianna is a strategist and storyteller with a background in science and technology journalism and more than a decade of experience in B2B content marketing, including at Splunk, VMware, and Cisco. She’s built high-performing content programs across cybersecurity, emerging tech, and AI. Her writing has appeared in national publications and under the bylines of Fortune 100 executives. She is also the author of three books. She holds a master’s degree in Science and Technology Journalism from New York University, as well as an MBA with a concentration in marketing.

Latest articles by Brianna

AI IT Support: How to Automate Your Help Desk

Learn how AI IT support transforms enterprise help desks — automating Tier 1 tickets, cutting resolution times, and freeing IT teams to focus on strategic work.

How Should CIOs Evaluate an Enterprise AIOps Strategy?

Learn how to evaluate an enterprise AIOps strategy with governance, ITSM integration, and ROI frameworks built for CIOs scaling across teams.

How to Build an AI Adoption Strategy That Sticks

A proven AI adoption strategy helps enterprises move from pilot to scale. Learn how to drive engagement, reduce friction, and make AI work for every employee.

Agentic AI Benefits for IT and HR Leaders

Agentic AI goes beyond chatbots to resolve IT and HR requests end to end. Learn the benefits that reduce ticket volume, cut handoffs, and improve ROI.

10 Examples of AI Use Cases for Finance Teams

Explore 10 AI use cases for finance leaders to speed close, strengthen controls, and improve audit readiness with practical enterprise guidance.

Agentic Workflows: Enterprise Guide to Autonomous Work

Learn what agentic workflows are, how they differ from automation, and how enterprises use them to execute IT and HR work reliably at scale with AI.

What Is Agentic AIOps for IT? An Enterprise Guide

Discover how agentic AIOps for IT automates incident response, predicts outages, and streamlines workflows to reduce downtime and boost reliability.

How to Develop an HR Chatbot That Scales with Your Workforce

Learn how to build an HR chatbot for enterprise teams. Discover best practices to customize workflows, automate requests, and improve employee support.

Top Government AI Tools for Agencies: 5 Options

Compare the top government AI tools to improve citizen services, streamline operations, and strengthen compliance with secure, responsible adoption.