ServiceNow to acquire Moveworks — Read the blog
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From workflow acceleration and instant ROI to roadblock removals and creative solutions, find out why 350+ leading enterprises rely on Moveworks to support 5+ million employees around the world.
50 %
reduction in live agent chats in 30 days
Within a month of implementing their AI Assistant, CVS Health experienced a 50% reduction in live agent chats benefiting teams beyond IT, including HR, procurement, corporate communications, store operations and streamlining different business functions across the entire enterprise.
40% cost reduction in 1 year, saving $1.4M in ticket services
"Moveworks was able to automate a significant amount of the work and speed up the mean time to resolution for our employees. They resolved over 8000 tickets for us last year and helped accelerate another 4000, which, from a bottom line standpoint, actually saved us over 40% in costs. So we saved about $1.4 million in services last year."
Kevin Rooney
CIO, West Monroe
75 %
of support budget reclaimed
A Fortune 500 aerospace manufacturer was able to reduce its L1 support contract cost by 75% and speed up approvals by 60X after adopting Moveworks.
4 X
resolutions in first week
A top credit rating agency was able to quadruple its number of resolutions within a week of launching proactive password reset notifications with Moveworks.
MTTR now 400X lower than industry average
A top 5 automaker was able to reduce mean time to repair to 400X lower than the industry average and offset the work of 25 service technicians' work every week.
Moveworks named a Challenger
Moveworks has been recognized in the 2024 Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management.
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