Build or Buy? How to choose the right chatbot strategy

Why do many chatbot initiatives fall short? While many are looking into conversational AI to improve the employee support experience, choosing the right approach for your organization can be daunting.

To help you avoid common pitfalls, join Forrester Analyst Will McKeon-White in this webinar where you'll learn:

• How Forrester breaks down the market landscape
• The tradeoffs in building a bot vs. buying a solution
• The 5 most important steps to ensure your chatbot is successful