Manage Leave of Absence Coverage
When an LOA is approved, the agent proposes a coverage plan, reassigns critical queues, and posts a status note to the team channel.
The Jira integration enables employees to take various ticketing actions and receive ticket updates - all within the Moveworks AI Assistant. Also, Moveworks indexes public forms to provide the best search experience.
Moveworks can supercharge your Jira integration with custom plugins.
When an LOA is approved, the agent proposes a coverage plan, reassigns critical queues, and posts a status note to the team channel.
A plugin that alerts key stakeholders about feature releases.
A plugin that nudges assignees about tickets that haven't been updated in a given time period.
A plugin that notifies users about pending Jira approvals.
A plugin that allows updating the due date for multiple issues of a specific issue type within a given project, such as setting a due date for all open bugs assigned to you.
A plugin that allows looking up SLA breaches within a specified period.
Check out our helpful docs to connect Jira to your Moveworks AI Assistant and extend what you can do with the integration.
Moveworks easily integrates with your key applications and systems, enabling your entire workforce to find answers, automate tasks, and boost productivity — wherever they're working.