Average time for Moveworks to solve a support issue at Nutanix
(And counting) of IT issues resolved autonomously at Broadcom
Employee satisfaction with the Moveworks bot at Procore
To do their best work possible, your employees deserve support the moment they ask for it. With Moveworks, IT support issues, like account unlocks or software provisioning, won’t slow your team down. Our AI platform gives new hires access to the software they need on day one, while instantly responding to your team’s IT issues.
Your IT team should spend their time on high-impact projects that matter, like unlocking accounts and troubleshooting devices. Our AI chatbot enables self-service by automatically intercepting IT issues and resolving them right on your company’s chat platform. Every solution is relevant and secure because Moveworks understands each user’s role, location, and permissions.
Your team spends a huge amount of time creating resources for employees to help themselves, from knowledge articles to forms to FAQs. Here’s the problem: Employees don’t know where to find them. Moveworks ensures that employees actually use your resources, giving them exactly the answers and forms they need directly on chat.
"I have three priorities when it comes to supporting our workforce: enable the IT team to focus on high-value tasks, put intelligence in their hands to make better decisions, and deliver the best support experience to employees. Moveworks is unique in that it helps us achieve all three."