Moveworks has meant so much more than cost savings. The bot has completely changed our employee experience; it’s easily the best business decision I’ve made.
Procore is in the business of construction—not building the best AI chatbot in the world. That’s why we use Moveworks.
Our number one goal with Moveworks was to make our physicians more productive. But at the same time, we’ve dramatically reduced our IT spend. We only spend about a third of what you’d expect for a company of our size and industry.
Before Moveworks, it often took two or three days to resolve a simple issue. Reducing that time to just seconds has made a huge impact on productivity, while also dramatically improving the employee experience.
We’ve had our eye on AI and ML for some time, and Moveworks is the first service that actually improves the IT support experience while reducing costs.
Nothing came close to a truly autonomous solution until Moveworks. We didn’t have to teach it anything — it was ready to go out of the box.
Moveworks resolves more than 30% of our IT issues, reducing the workload on our service desk and giving us more time and resources to focus on other critical business areas.
The bot brings big improvements in quality of life — both for employees and for the helpdesk team.
As a CIO, I have to focus on making IT operations more efficient, while also creating an amazing employee experience. Moveworks enables us to do both simultaneously.
Moveworks is addressing a third of our service tickets, with an average resolution time of less than five minutes. That’s the magic of Moveworks AI.
When you have a solution that can diagnose and resolve employees’ issues in just a few seconds, that really changes the game of IT support.
With machine learning, Moveworks is able to improve over time, which allows it to learn how our business works, understand our local lingo, and engage with us in natural conversation.
Hearst has dominated the media industry for 134 years. But to remain relevant in this era of instant news, its CTO needed to support a lightning-fast workforce — with Moveworks AI.
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What's the most important skill for IT professionals today? Our VP of Product Varun Singh shares why top IT teams are focused on mastering employee experience technology.
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Moveworks CEO Bhavin Shah talks about how an employee-centric culture has contributed to the company's rapid growth.
Read on Built In
Moveworks CTO Vaibhav Nivargi explains how data is the key to creating AI models that survive real-world challenges.
Read on SD Times
How are the world's top AI companies using synthetic data? Moveworks CTO Vaibhav Nivargi tells The Wall Street Journal how synthetic datasets allow for even more accurate predictions with machine learning.
Read on The Wall Street Journal
Moveworks CEO Bhavin Shah discusses on eWeek what it takes to build tech that not only keeps working, but also improves over time.
Read on eWEEK
Bay Area trend spotter Built In calls out Moveworks as an industry leader following last week's $2.1 billion valuation.
Read on Built In
VentureBeat reports today that Moveworks, a start up using AI to revolutionize how companies support their employees, announced that it closed a $200 million series C funding round.
Read on VentureBeat
Bloomberg sat down with Moveworks CEO Bhavin Shah to discuss the company’s $200 million Series C round — and what it means for the future of support at work.
Read on Bloomberg
Following Moveworks’ latest funding round, SiliconANGLE breaks down how the company built its conversational AI platform — overcoming significant technical barriers along the way.
Read on SiliconANGLE
In a week of newly minted unicorns, Moveworks stands out with a $200 million C Series funding round, the largest investment ever made in an AI platform for employee service.
Read on Silicon Valley Business Journal
Now valued at $2.1 billion, Moveworks is the first AI platform that provides instant help to remote and in-office employees.
Read on Yahoo Finance
Sustaining fast company growth in 2021 means prioritizing the employee experience. Moveworks' Head of People Ops Al-Husein Madhany tells Built In exactly what it takes to keep scaling — without lowering the hiring bar.
Read on Built In
How do the fastest-growing companies, like Reddit, MasterClass, and Gong, make every employee feel at home — wherever they work? Built In interviewed their Heads of People Operations, including Moveworks’ own Al-Husein Madhany, to find out.
Read on Built In
The future of work is anybody's guess. Moveworks CEO Bhavin Shah tells Fast Company how to build a workplace designed for any kind of collaboration.
Read on Fast Company
The shift to hybrid work has accelerated the use of artificial intelligence across the economy. In its third annual list of the most promising AI companies, Forbes shares the technology that's defining the new normal.
Read on Forbes
The Moveworks Founders take ZDNet under the hood of the new Employee Service Platform, which now solves HR, Finance, and Facilities issues.
Read on ZDNet
Everything at Moveworks is inspired by a simple idea: It shouldn’t take days to get help at work. Today, after half a decade, Moveworks delivers instant help to all lines of business.
Read on VentureBeat
Today, Moveworks announced the Employee Service Platform: a single solution that resolves employees’ requests across all lines of business. Moveworks CEO Bhavin Shah tells TechCrunch why the platform is tailored to the new normal of work.
Read on TechCrunch
What do the latest large language models — like GPT-3 and Switch Transformer — mean for the future of NLP? Moveworks CTO Vaibhav Nivargi gives his expert opinion.
Read on Datanami
Digital signature and contract management company DocuSign's IT automation projects paid off when the pandemic lockdowns hit. Here's why.
Read on InformationWeek
The pandemic and the effects of remote work, with employees isolated from colleagues and the Help Desk, has led to a renewed focus by some CIOs on improving employee user experience.
Read on The Wall Street Journal
Find out which tech companies have enough momentum to become successful businesses and accelerate your career growth.
Read on Wealthfront
Moveworks CTO Vaibhav Nivargi explains how AI is making proactive tech support a reality.
Read on Forbes
In this eWEEK EXPERT Q&A, Moveworks CTO Vaibhav Nivargi explains why we're seeing more AI in more apps in more places than we've ever seen before.
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The Information selected 50 companies across six sectors to be on our inaugural list of the most promising private tech startups.
Read on The Information
Chatbots are the top use case of AI in the enterprise. If you are looking for a chatbot use case, here are five to consider.
Read on InformationWeek
Moveworks CTO Vaibhav Nivargi explains how we’re finally fixing enterprise search.
Read on Tech Monitor
Transfer learning and collective learning enable enterprises to build machine learning models using small data when big data isn't available.
Read on VentureBeat
Sapphire Ventures released its second annual CIO Innovation Index, which includes insights from more than 100 CIOs to better understand spending, strategies guiding innovation, and more.
Read on TechRepublic
In the battle for your attention, SaaS applications must engage with you on your terms to emerge victorious.
Read on Forbes
Natural Language Understanding (NLU) has made progress in reducing the language barrier between people and AI by solving semantics with mathematics.
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The information compiled a list of 12 AI startups worth watching.
Read on The Information
How Will COVID-19 Shape The Future Of Work? Answer by Josh Coyne, Investor at Kleiner Perkins.
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Equinix CIO Milind Wagle provides an update on the company's AI initiatives and how they helped during the COVID-19 crisis.
Read on InformationWeek
Vaibhav Nivargi, CTO of Moveworks, talks about Natural Language Understanding, interacting with users using chatbots, and augmenting customer service with AI.
Read on The Cloudcast
Forbes AI 50 founders predict what artificial intelligence will look like post coronavirus.
Read on Forbes
Forbes compiled a list of the 25 best enterprise software startups to watch in 2020.
Read on Forbes
Forbes second annual AI 50, a list of private, U.S.-based companies that are using artificial intelligence in meaningful business-oriented way.
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Forbes list of the 25 fastest-growing venture-backed startups most likely to reach a $1 billion valuation.
Read on Forbes
A new report shows that three-quarters of business leaders expect automation to accelerate in the wake of the crisis.
Read on ZDNet
The abstract challenge of “democratizing AI” can be reduced, in part, to a concrete technical problem: how to fuel machine learning with small data. And — even more fortunately — that problem is fast getting solved.
Read on Forbes
Here are 15 tech startups that Darling, Chambers, and two other VCs plucked from their portfolios that they expect to come out of the COVID-19 crisis stronger than before.
Read on Business Insider
The coronavirus crisis sees CIOs accelerating their adoption of automation, analytics and new processes to cope with the pandemic’s disruptions and steer the enterprise forward in uncertain times.
Read on CIO
