How do AI plugins work?

AI plugins act as bridges between an AI agent and external systems. They provide a standard interface that the AI can use to communicate with outside applications and services. When the AI needs to take some action in an external system, it calls the appropriate plugin through this standard interface, passing it any necessary data or parameters. 

The plugin then handles the intricacies of interacting with the external system, using the system's native APIs or protocols. It translates the AI's high-level goal into the specific commands and actions the external application needs. The plugin insulates the AI from having to understand all the details of the external system, allowing the AI agent to operate at a higher level of abstraction. 

In this way, the plugin essentially serves as an adapter or interpreter between the AI and these external components. This modular approach with standardized interfaces enables an AI system to easily leverage and integrate diverse services and applications through plugins, rather than needing to be programmed specifically for each one.

Why are AI plugins important?

AI plugins are crucial because they allow AI systems to integrate with and leverage existing tools and infrastructure. Without plugins, an AI copilot would be isolated and limited to only what it has built into it out of the box. 

Plugins let AI take advantage of all the capabilities companies already have in place. This avoids needing to replace or rebuild systems from scratch. It unlocks AI's potential to automate intricate cross-system workflows. Plugins save massive development efforts by creating reusable interfaces between the AI and external services. They allow the AI system to stay focused on high-level reasoning while still interfacing with on-premise and cloud apps that handle operational details. This flexible, modular approach is key for AI assistants to be broadly useful across an organization's tech stack.

Why do AI plugins matter for companies?

For companies, plugins are a force multiplier for AI capabilities. Plugins make AI copilots compatible with the company's existing business systems. This avoids costly rip-and-replace projects to overhaul infrastructure. 

Plugins enable employees to be more productive by automating complex cross-system workflows. Workflows that once required swivel-chairing between dozens of systems can be handled automatically by the AI. This boosts efficiency and consistency. 

Plugins also accelerate the development of AI solutions. With reusable plugins in place, new automations can be deployed faster. Saving development time allows companies to more quickly scale AI to reach all employees. The flexibility of plugins also future-proofs AI investments. 

As needs change and systems evolve, plugins allow the AI layer to adapt without re-engineering everything. This provides an agile framework to incrementally expand automation. Plugins are the key ingredient that allows AI to integrate into companies' existing environments and deliver robust enterprise-grade capabilities.

Learn more about AI plugins

the-moveworks-platform

Moveworks' copilot interface blends the magic of LLM-powered conversation with information from all of your business applications.

Learn more
introducing-creator-studio-design

Blog

Introducing Creator Studio, a generative, no-code platform connecting employees to all systems across the enterprise with a unified, natural language interface.

Read the blog
next gen copilot

Blog

Get an inside look at the Moveworks' next-gen Copilot — the AI copilot flexibly designed to tackle end-to-end enterprise challenges seamlessly.

Read the blog

Moveworks.global 2024

Get an inside look at how your business can leverage AI for employee support.  Join us in-person in San Jose, CA or virtually on April 23, 2024.

Register now