The Enterprise Guide to IT Asset Management Software: 9 Top Tools And How AI Enhances IT

Roughly half of all installed software and licensed SaaS applications don’t get used by employees.  The result? Millions of dollars every year wasted on unused software licenses every year. When half of enterprises spend over 10% of their IT budgets on software, SaaS, and cloud infrastructure, this figure adds up quickly as software ends up underutilized or unused entirely.

It’s a common challenge: when you don’t have clear visibility into your hardware and software assets, waste can pile up quickly — along with rising risks and operational costs as your business scales.

Many teams still rely on manual methods for IT asset management like spreadsheets, email approvals, and siloed systems to track assets, making it tough for IT leaders to keep up. Yet without proper oversight, you could end up buying more licenses than you actually need, miss key compliance requirements, or overlook valuable opportunities for cost savings.

IT asset management (ITAM) software — which helps monitor, track, and optimize technology assets across their lifecycle — can address these challenges.

With the right solution in place, you can reclaim control over your IT spending, reduce risk, and help to eliminate waste too.

What is IT asset management software?

ITAM software helps organizations track and manage technology assets like hardware, software, and digital resources throughout their lifecycle.

It offers tools for inventory management, license tracking, compliance, and financial oversight, making sure resources are used effectively and in alignment with your company policies.

While ITAM may seem similar to other IT management tools, it serves a distinct purpose:

• Configuration management database (CMDB) systems track IT infrastructure components and their relationships. While CMDBs focus on system connections and interdependencies, ITAM software handles the physical, contractual, and financial aspects of assets. 
• Enterprise asset management (EAM) software manages a broader range of assets beyond IT, like facilities and industrial equipment. ITAM software focuses specifically on technology assets with IT-centric workflows. 
• Help desk and IT service management (ITSM) software often include asset tracking to support incident resolution and maintenance workflows. These tools complement ITAM software but lack the full asset lifecycle management of dedicated ITAM solutions. 
• Software asset management (SAM) tools specialize in software licensing, compliance, and optimization. While SAM is a part of ITAM, ITAM software also manages hardware and other IT assets.

How ITAM software helps enterprises operate more efficiently

ITAM software can offer major support for busy IT teams by automating repetitive tasks and centralizing critical data. Here’s how:

• Centralize asset data to remove the manual work and redundancy of tracking current and new assets across multiple spreadsheets and siloed systems. Instead of wasting time gathering information, you get a single, reliable source of truth for current and historical asset information with ITAM platforms.
• Improve planning capabilities with forecasting, usage analytics, and lifecycle tracking to help anticipate asset needs, plan refresh cycles, and avoid unnecessary purchases. 
• Strengthen security by keeping accurate records of all users, devices, and applications to reduce risk, support audits, and ensure regulatory compliance.

What to look for in an IT asset management solution

Before you deploy an ITAM solution within your enterprise, consider the following criteria to ensure long-term value and scalability:

• Security and compliance: Prioritize solutions with robust security features, including encryption, role-based access, automated compliance monitoring, audit trails and reporting for regulatory standards like SOC 2 or ISO 27001 to ensure security and regulatory compliance.
• Integration capabilities: Look into the tools’ integration capabilities like pre-built connectors for systems like ServiceNow, Active Directory, and HRIS tools — plus flexible APIs for custom integrations with internal systems.
• Automation and scalability: A good ITAM platform reduces manual effort and supports growth. Look for features like automated asset discovery, lifecycle tracking, policy enforcement to maintain consistency, and workflow automation for approvals and provisioning.
• Reporting and analytics: Gain insights into your IT investments with reporting and analytics, featuring customizable dashboards and visual reports, forecasting tools to support asset planning and budgeting, and predictive tools for proactive asset management.
• End-user experience and ease of use: User-friendly solutions with intuitive interfaces and self-service features can help boost adoption rates, reduce training needs, and enhance satisfaction. Mobile accessibility for on-the-go asset tracking is also helpful.
• Vendor support and training: Choose vendors that offer strong support for data migration, system setup, user onboarding, and ongoing training for a smooth implementation.

Enterprise IT asset management software

Ready to implement ITAM software but not sure which is the right fit? Take a look at these powerful enterprise ITAM solutions and their ideal use cases.

1. Ivanti Neurons — Proactive asset intelligence

Ivanti Neurons combines traditional asset management with artificial intelligence (AI) to provide predictive insights and proactive management capabilities. The platform uses machine learning (ML) to analyze asset data and predict potential issues before they impact operations.

Ivanti Neurons can work well for organizations looking to move beyond reactive asset management toward more predictive, intelligence-driven operations. 

Key features include:

• AI-powered analytics
• Automated patch management
• Zero-touch provisioning
• Behavioral analytics
• Mobile device management

2. ManageEngine AssetExplorer — ITAM on a budget

ManageEngine AssetExplorer provides in-depth asset management capabilities at a more accessible price point. This makes it attractive for small to mid-sized businesses that need enterprise-grade features without enterprise-level complexities or costs.

Key features include:

• Complete asset lifecycle management
• Software license management
• Purchase order management
• Barcode and QR code scanning
• Vendor management

3. Freshservice — Ease of use and fast deployment

Freshservice offers an intuitive asset management solution that emphasizes ease of use and quick deployment. It may be a great fit for teams that value a quick setup and ease of use over more complicated features, as it offers solid asset management tools with a minimal learning curve and little setup time.

Key features include:

• Visual asset discovery
• Simple workflow automation
• Mobile applications
• Integration marketplace
• Self-service capabilities

4. Lansweeper — Network asset discovery

Lansweeper specializes in network asset discovery and inventory management. It’s especially good at identifying and cataloging all devices connected to your network and providing detailed hardware and software information.

Lansweeper is valuable for organizations with more complex network infrastructure or those that need detailed technical information about their assets. With the platform's discovery capabilities, it provides visibility into assets that might otherwise go untracked.

Key features include:

• Agentless network scanning
• Detailed hardware inventory
• Software audit capabilities
• Custom reporting tools
• Network mapping

5. Zluri — SaaS application visibility and management

Zluri focuses specifically on SaaS application management, providing visibility and control over cloud-based software assets. As organizations increase their reliance on SaaS applications, specialized tools like Zluri help to address those unique challenges.

Zluri may be a good fit for organizations with large SaaS portfolios that need better visibility and management tools. It tackles the challenges of managing cloud-based assets that more traditional ITAM tools often overlook.

Key features include:

• SaaS discovery and inventory
• License optimization
• Access management tools
• Spend analysis
• Compliance monitoring

6. JAMF Pro — Apple ecosystem management

JAMF Pro specializes in managing Apple devices and provides asset management capabilities. It’s specifically designed for Mac, iPhone, and iPad environments, integrating device management with asset tracking and lifecycle management.

Key features include:

• Apple-specific asset tracking
• Automated device enrollment and configuration
• Application management
• Security policy enforcement
• User self-service capabilities

7. Microsoft Intune — Endpoint and mobile device management

Microsoft Intune provides device and application management capabilities with strong integration into the Microsoft ecosystem, combining traditional asset management with modern endpoint management and security features.

Intune works best for organizations already invested in the Microsoft ecosystem or those seeking cloud-based endpoint management with asset tracking capabilities.

Key features include:

• Unified endpoint management
• Application lifecycle management
• Conditional access policies
• Cloud-based architecture
• Integration with Microsoft 365 and Azure Active Directory

8. Flexera Snow — Software license optimization

Flexera Snow specializes in software asset management and license optimization. It’s designed for businesses with complex software setups that need help managing and optimizing licenses, offering valuable insights to cut software costs and minimize compliance risks.

Key features include:

• Comprehensive software discovery
• License optimization recommendations
• Vendor negotiation support
• Cloud cost management
• Automated compliance reporting

9. BMC Helix Discovery — Hybrid IT environments

BMC Helix Discovery provides asset discovery and relationship mapping across hybrid IT environments. The platform may be best suited for organizations with complex hybrid infrastructure looking to understand how their assets are connected to simplify change management and impact analysis.

Key features include:

• Agentless discovery
• Dependency mapping
• Change impact analysis
• Cloud resource discovery

Enhance IT asset management with AI

Traditional ITAM solutions are useful, but they often rely on manual workflows that can create unnecessary friction. 

Employees might find themselves waiting around for approvals, struggling to track request statuses, or navigating overly complex processes. All of that adds extra pressure on IT staff, pulling their attention away from high-priority projects to routine admin tasks.

That’s where AI-enhanced ITAM solutions come in — helping eliminate these workflow bottlenecks while improving speed and accuracy. These AI tools include:

• AI agents that automate business processes, such as tracking assets, managing requests, and assisting with decision-making for asset allocation and maintenance

• Conversational AI platforms can integrate with IT systems to provide real-time support, automate routine tasks, and personalize the user experience for both IT staff and end users. These tools integrate with platforms like Slack or Microsoft Teams, enabling conversational access to asset data. 

Instead of submitting tickets or digging through clunky portals (or worse, emails), employees can request what they need — whether it’s a software request, a check-in on an asset’s status, or troubleshooting help — in a quick chat.

• Process automation tools automate repetitive tasks like approvals, detect anomalies, and make proactive recommendations based on usage patterns. This frees up IT staff to focus on higher-impact initiatives while ensuring assets are managed efficiently and securely.

AI-powered ITAM software for enterprises makes it easy for users to interact with ITAM data through instant, conversational access. It helps answer questions and carry out commands related to asset management, and deliver real-time support to improve the overall IT experience. It acts as a smart, user-friendly link between your employees and your ITAM system.

How Moveworks enhances the value of ITAM software

While ITAM software can go a long way toward streamlining workflows for IT teams, it still requires a level of human oversight to maximize ROI.

But an advanced agentic AI assistant like Moveworks can simplify things by automating access requests, approvals, and routine tasks through AI. 

Moveworks AI Assistant uses Identity and Access Management (IDAM) integration to automate software access and provisioning. This makes it easier and faster for employees to get the tools they need while ensuring proper access controls and security are maintained.

Moveworks integrates with your existing ITAM system to be able to provision software instantly and securely. Approved tools are delivered on demand, while other requests are routed for quick approvals — all without your employees needing to leave Slack or Teams.

With Moveworks, you get:

• Automatic access to what your employees need

Moveworks AI Assistant keeps employees productive by giving them quick and secure access to the tools they need to do their best work.

• Seamless routing of  IT requests — and autonomous lower-level support 

With agentic AI handling routine asset management tasks, your IT team can stay focused on more complex tasks that require hands-on troubleshooting and expertise.

• Secure systems that grow with you

AI that makes it easy to manage access at scale, with enterprise grade security and privacy that securely enables the right access to the right systems.

Transform your IT operations with AI-powered automation — and see how leading organizations are reducing costs while improving service delivery.