content-author-bio-photo-ashmita-shrivastava

Content Marketing Manager

Ashmita has spent her career helping technology companies shape market narratives, strengthen brand positioning, and drive growth. At ServiceNow, she leads strategic content initiatives that translate complex technologies into clear, business-focused narratives, with a special focus on AI and its impact across the enterprise. Before joining ServiceNow, she led content strategy at Apple and Sprinklr. Ashmita holds a master's degree in Magazine Journalism from Nottingham Trent University, UK.

Latest articles by Ashmita

How Is Agentic AI Used in Healthcare IT and HR Support?

See practical agentic AI use cases in healthcare that resolve IT and HR requests for clinical staff faster, without touching patient data.

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Which Agent-Based AI Works Best for Enterprise Support?

Compare the top agent-based AI for enterprise support on the criteria that matter: resolution rate, ITSM fit, governance, and deployment.

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What Is Persistent Memory in Enterprise AI Agents?

Persistent memory lets enterprise AI agents remember context across sessions. See how it speeds IT and HR support and what governance it demands.

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What Is Employee Experience Technology for Enterprises?

Employee experience technology keeps expanding, yet support still lags. See the four tool categories and how a unifying AI layer connects your stack.

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How to Evaluate Agentic AI Platforms for Enterprise

Compare the best agentic AI platform for enterprise workflows using clear criteria: integration, governance, orchestration, deployment time, and support.

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AI vs. Automation: What Are The Differences and Similarities?

Explore AI vs automation to understand how each technology works, where they differ, and how they combine to unlock efficiency and adaptability at scale.

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