During October, developers and builders around the world got to experience the power of Ambient agents as Moveworks AI Agent Hackathons spread from San Francisco to London and finally to Bengaluru.
Bengaluru brought the energy and innovation to match our biggest AI Agent Hackathon to date. This event brought together hundreds of developers, customers, partners, and prospects, all eager to explore how agentic AI, and specifically, Ambient agents, can tackle real business challenges.
For a full day, the space buzzed with ideas, creativity, and collaboration. Teams built agents that were built on top of LLM reasoning, triggered proactively, and demonstrated how AI agents could handle complex workflows. This shows the kind of practical innovation that’s defining the next wave of enterprise AI.
This hackathon wasn’t just about experimentation either, but rather about turning pain points into opportunities to develop impactful, intelligent agents that get work done.
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Winning Hackathon Solutions
Grand Prize
Micron: Smart Assign Ticket Routing
Assigning tickets is often extremely manual or rule-based, which leads to uneven workloads and slower response times. The Micron team: Abhishek, Chaitanya, Vamsi, Navya, and Abhinaya, built an Ambient agent called Smart Assign to change that.
Triggered automatically by new ServiceNow tickets, the agent uses LLM reasoning to evaluate team members’ skills, workloads, shift schedules, and availability before assigning the task to the best person. It also notifies both the requestor and the assignee, sharing relevant knowledge base articles to speed up resolution.
A thoughtful solution that brings speed, context, and balance to the realm of IT ticket management.
Honorable Mentions
Honeywell: Proactive License Management
Managing software licenses across large organizations is tedious and easy to overlooked, and missed renewals can disrupt critical work. The Honeywell team: Sai, Pooja, Saranya, and Pradip, built a Proactive License Management agent that handles this process end-to-end.
Running on a set schedule, the agent automatically detects licenses nearing expiration, evaluates whether they should be renewed, revoked, or followed up on, and alerts the right people before any action is taken.
This agent is a powerful way to keep operations running smoothly without the manual tracking license usage, while avoiding last-minute scrambles.
Citrix (Cloud Software Group): Resource Aware Project Delivery
Keeping projects on track often depends on visibility and knowing when workloads or time off might cause delays before it becomes too late to rescope and adjust timelines. The Citrix team: Prabhukiran, Saravanan, Kalaiyarasan, and Manjunath, built a Project Manager agent that monitors sprint progress and PTO data to predict potential delays early.
Using LLM reasoning, it flags potential timeline issues and suggests task reassignments with clear justifications. Acting like an always-on project partner, it helps teams stay organized, proactive, and on schedule.
Innovation begins in Bengaluru
A big congratulations to our winners! In Bengaluru, this hackathon showed how agentic innovation isn’t a concept on a whiteboard—it able to be built, tested, and launched too. Every hackathon reminds us that progress happens fastest when builders come together with a shared goal: to make AI useful, actionable, and real.
The future of agentic AI is being built right now, one hackathon, one idea, and one business process at a time. And with every project, we’re moving closer to a world where intelligent agents take on the work that slows us down, so people can focus on what moves us forward.
Be part of the latest innovations — join the Moveworks Community (access code: JOINMWSCOMMUNITY) to collaborate, learn, and shape the AI agent landscape.
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