As agentic AI reshapes the enterprise, the biggest barrier isn’t technology—it’s transformation. According to recent MIT research, less than 10% of organizations have successfully scaled generative AI, with change management emerging as the single biggest barrier to realizing its potential.
In this fireside chat, Moveworks’ VP of Customer Success, Gwen Thorn, sits down with Nik Majdanovic, Senior IT Manager at New Relic, and Seana Dean, Director of Global IT Support Services at Guidehouse, to explore what it takes for modern enterprises to become part of the 5% that achieve tangible ROI from AI investments. Drawing on their experiences and cross-industry data, the conversation will unpack how leaders can rewire workplace culture to make AI adoption sustainable, measurable, and people-centered.
Join us to learn how to:
- Balance cultural readiness with process reinvention
- Engineer frictionless AI adoption within existing workflows
- Redefine success metrics to measure structural business impact
- Keep people and purpose at the center of technological change
Speakers
Gwen Thorn
VP of Customer Success, Moveworks
Nik Majdanovic
Senior Manager, IT Support, New Relic
Seana Dean
Director, Global IT Support Services, Guidehouse
