Revitalizing the Traditional Utility Industry: Consumers Energy's AI Journey for Modernizing Service Desk

Duration: 45 minutes

Consumers Energy is a leading utility company based in Michigan, dedicated to providing reliable and sustainable energy solutions to millions of customers. Since 2020, Consumers Energy has been collaborating with Moveworks on a joint mission to rejuvenate the conventional utility industry by modernizing its service desk operations.

Watch the on-demand session featuring Joe Langa, IT Manager at Consumers Energy, to hear their remarkable AI transformation of their service desk.