As the leading provider of Apple device management solutions, Jamf supports hundreds of thousands of organizations in delivering secure, seamless digital experiences to their employees. With a growing global workforce and a deeply technical internal environment, Jamf’s IT team needed a support model that matched the speed, scale, and innovation the company is known for.
In this webinar, Senior Director of IT, Melissa Dunham, and Principal Solutions Architect, Nicholas Benyo, share their experience introducing “Caspernicus,” their Moveworks-powered AI Assistant for every employee. Together, they’ll walk through Jamf’s journey from implementation to rapid adoption — achieving 60% usage within months, reducing software request cycles from 8+ days to several minutes, and laying the foundation for enterprise-wide automation for all their teams.
Join us to learn how Jamf leverages the Moveworks AI Assistant platform to:
- Deliver context-aware AI support directly within Slack
- Automate approvals, software provisioning, ticketing, and HR processes
- Gain AI-driven insights to refine knowledge and streamline operations
- Keep adding to the 200+ automation opportunities they’ve already identified
Designed for technology, HR, and service delivery leaders, this session offers a practical roadmap for deploying AI to improve employee experience and operational efficiency across your enterprise.
Speakers
Maria Rukavina
Senior Customer Success Manager, Moveworks
Melissa Dunham
Senior Director of IT, Jamf
Nicholas Benyo
Solutions Architect, Jamf
