Blog / January 24, 2025

The 30 (or so) best AI automation tools (+ How to use them to boost efficiency)

William O'Neal, Content Marketing Manager

best ai automation tools

Artificial intelligence (AI) is revolutionizing the way businesses operate, but the key to unlocking its full potential lies in choosing the right automation tools. According to MIT research, companies that strategically implement AI-driven automation see a 40% boost in productivity—leaving those stuck with manual, piecemeal solutions struggling to keep up.

For business leaders, the challenge isn’t deciding whether to adopt AI automation — it’s determining which tools will deliver measurable value. Choosing the right solution is key to experiencing more significant efficiency gains rather than wasting resources.

Implementing effective AI automation tools goes beyond just adopting the latest technology, though. It requires selecting tools that align with your organization’s unique needs and (ideally) easily integrate with existing systems while providing tangible improvements to operations. 

Let's explore some of the most impactful AI automation tools available today and outline how to choose the right solutions to meet your business goals.

What are AI automation tools?

AI automation tools use artificial intelligence and machine learning to simplify business processes, improve decision-making, and reduce manual workloads. They are much more flexible than traditional automation technologies, which rely on fixed, pre-programmed rules.

These tools are revolutionary in that they can identify patterns, adapt to changing conditions, and make better-informed decisions based on complex data analysis. This makes them a powerful solution for businesses looking to streamline and support operations while staying agile.

The main difference lies in how they manage unstructured data and adapt to different scenarios. Traditional automation is highly effective for repetitive tasks with fixed rules and parameters. However, AI automation tools take things a step further with the ability to:

  • Understand and process natural language, including the underlying context
  • Continuously improve by learning from past interactions
  • Make accurate, predictive decisions using pattern recognition
  • Handle exceptions and edge cases without human intervention
  • Scale operations across systems and departments to enhance efficiency

According to IDC, spending on AI automation is projected to reach over $630 billion by 2028. Thus, the stakes for making informed decisions about these investments have never been higher for companies considering the adoption of AI-driven automation.

At a glance: The best AI automation tools in each category

Before diving in, here's a quick overview of the top AI automation tools by category, along with their ideal use cases:

Category

Top Tools

Best For

Content Generation

Writer, Jasper, ChatGPT, Claude

Marketing teams needing scalable content creation

Chatbots and Conversational AI

ChatGPT, Claude, Moveworks

Functions facing high volumes of repetitive queries and requests

Business Automation

Moveworks, Power Automate, UiPath

Enterprise-wide process automation and workflow optimization

Enterprise Search

Moveworks Enterprise Search, Glean, Algolia

Organizations needing unified access to knowledge across systems

AI Assistants and Copilots

Moveworks AI Assistant, Microsoft 365 Copilot, GitHub Copilot

Cross-system task automation and developer productivity

Customer Support

AiseraGPT, Help Scout, Intercom

Customer service automation and support optimization

Human Resources

Moveworks, Leena AI, Reclaim AI

Employee service delivery and HR process automation

ITSM (IT Service Management)

ServiceNow, Atlassian, SysAid

IT service management and support automation

Productivity

Fireflies, Clockwise, Shortwave

Businesses who want to boost employee productivity

Presentation

Gamma, Pitch, Beautiful.ai, Canva

Employees without content creation or design backgrounds who need to make professional looking presentations

Project Management

Asana, Notion, ClickUp

Team collaboration and project workflow automation

How these AI automation tools were chosen: Important features to look for

When choosing AI automation tools for business use, it’s important to consider some key factors to ensure they deliver real value and meet your organization’s needs. After all, you don't need every AI solution for your business — just the ones that will help you achieve your goals and streamline your operations.

Below, we’ve outlined some of the most critical aspects we used to evaluate our AI automation tool list, along with high-level details to help guide your decision-making process.

Integration capabilities 

  • Look for tools that integrate easily with your existing systems to avoid disruptions wherever possible. 
  • Check if the tool provides API access and extensibility, letting you customize it for your unique workflows. 
  • If applicable, verify cross-platform compatibility to ensure smooth operation across all of the different devices and environments you might have. 

Security and compliance 

  • Prioritize tools with enterprise-grade security features to protect your data. 
  • Make sure the tool complies with any relevant industry standards, like SOC 2 and GDPR. To meet legal and regulatory requirements, the tool must comply with relevant industry standards, such as SOC 2 and GDPR. 
  • Look for solutions with data encryption and access controls to safeguard sensitive information. 

Scalability

  • Assess whether the tool can handle scaling workloads without hindering performance. 
  • Confirm that it maintains consistent performance as your needs grow or change. 
  • Check if it supports multiple departments to provide value company-wide.

Why use AI automation tools?

Business leaders are under growing pressure to boost efficiency while cutting operational costs. AI automation tools provide a practical, strategic solution to this challenge by streamlining complex processes and workflows to deliver measurable benefits like:

Improved efficiency and reduced costs 

AI automation tools help organizations save time and money by automating repetitive tasks. This means fewer resources spent on routine tasks and more opportunities to concentrate on driving business success through high-value, strategic work.

Enhanced decision-making accuracy 

AI automation tools analyze vast amounts of data to uncover patterns and insights that can improve decision-making. This level of analysis is incredibly difficult for humans to achieve manually. As such, these tools help eliminate human errors and provide valuable, data-driven insights to guide better, more informed decisions.

Scalability and consistency 

AI automation tools are designed to scale effortlessly, handling increasing workloads without requiring proportional increases in staff or resources. This scalability is important for growing organizations, as it helps ensure consistent performance and reliability, whether managing hundreds of requests or millions. 

With these tools, businesses can confidently expand operations without sacrificing efficiency or quality.

Content generation tools

Generative AI is reshaping how businesses create and manage content. These tools go beyond simple automated writing, providing end-to-end solutions for creating, optimizing, and managing content across different platforms and formats.

Generative AI simplifies the process of producing high-quality content in less time by: 

  • Automatically generating different types of content, such as reports, detailed documentation, and marketing materials, reducing the time it takes to create content by as much as 90%
  • Optimizing content for specific channels and target personas/audiences
  • Maintaining consistency in tone, messaging, and brand voice across all types of communication
  • Helping content teams grow their operation without adding more resources
  • Ensuring alignment with industry standards and regulations

Top AI tools for content generation

When it comes to content generation tools for business use, you need solutions that combine power and precision, as well as creativity and consistency. Here’s a look at how some top tools measure up for different content needs.

Writer

Writer shines as an enterprise's go-to content solution, helping big organizations keep their brand voices consistent. Its top features include:

  • AI-powered style guides to maintain brand consistency 
  • Real-time writing assistance that works across enterprise platforms 
  • Tools to optimize content for various channels and goals 
  • Analytics to track how your content is performing 

Jasper

Jasper is ideal for marketing teams that need to maintain a variety of content. Its strengths include: 

  • Generating marketing-focused content in multiple formats 
  • Customizable templates for different content needs 
  • Multi-language support for global teams 
  • Integration with major marketing platforms 

ChatGPT

ChatGPT works best as a handy tool for more specific tasks like: 

  • Brainstorming ideas and creating outlines 
  • Drafting short-form content 
  • Assisting with research and summaries 
  • Repurposing content into new formats 

DALL-E 3

As businesses lean more on visual content, AI image-generation tools are quickly becoming a must-have. 

OpenAI's DALL-E 3 stands out by offering: 

  • Top-notch image creation from detailed prompts 
  • Easy brand style consistency across visuals 
  • Enterprise-level content filtering and safety 
  • Fast prototyping for marketing teams 

Midjourney

Midjourney is another excellent option for business needs, with: 

  • Advanced artistic tools for standout brand visuals 
  • Precise control over style and composition 
  • High-resolution outputs for professional use 
  • Collaboration features for creative teams

Sora

Advanced AI video tools are changing the game for video production. Leading the way is Sora, which offers: 

  • High-quality videos generated from text descriptions 
  • A consistent visual style across multiple videos 
  • Seamless integration with existing production workflows
  • Scalable video creation for all your channels 

Synthesia

Then there’s Synthesia, which is hyper-focused on business video solutions, providing: 

  • Professional avatars for corporate communications 
  • Multi-language video localization 
  • Customizable templates to keep branding consistent 
  • Integration with content management systems (CMSs)

Chatbots and conversational AI

Conversational AI and chatbots are changing how businesses engage with customers and employees. While these terms are often used interchangeably, it’s important to understand their differences:

  • Chatbots: Designed for simple, rule-based interactions, typically through text 
  • Conversational AI: Powered by natural language processing (NLP) and machine learning, enabling more human-like, context-aware conversations through both text and voice

Implementing conversational AI offers businesses several benefits: 

  • 24/7 availability: Respond to customer queries instantly, any time of day. 
  • Reduced wait times: Improve customer satisfaction by addressing concerns more efficiently through established knowledge libraries. 
  • Cost savings: Operate at a lower cost compared to employing human agents. 
  • Scalability: Manage high volumes of inquiries without compromising quality. 

Industries facing high volumes of repetitive queries and requests — such as retail, banking, and telecom — can get a lot of value out of conversational AI and chatbots. 

By automating routine tasks, businesses free up human employees to focus on more complex and high-value interactions. This not only improves operational efficiency but also ensures a better overall experience for customers and employees alike.

Top conversational AI solutions

While the market is changing almost daily, here are some of the leading conversational AI solutions currently available:

ChatGPT

Created by OpenAI, ChatGPT is a powerful large language model (LLM) trained on tons of conversational data. It’s great at holding natural, back-and-forth conversations, making it a strong choice for building chatbots. Some of its many benefits include: 

  • Smooth, natural conversations 
  • Handles open-ended questions with ease 
  • Learns and improves through interactions 

That said, as a general model, ChatGPT usually needs some fine-tuning and oversight to keep it accurate and aligned with specific business needs. 

Claude 

Anthropic’s Claude is an AI assistant that blends the conversational strengths of LLMs with extra safety and control features. Businesses can benefit from its: 

  • Strong security and data privacy features 
  • Customizable options to match your brand voice and domain knowledge 
  • Broad knowledge that simplifies content creation and workflow automation

For companies that want engaging yet responsible AI, Claude is a solid choice. 

Moveworks 

Moveworks' conversational AI assistant is designed to tackle employee support issues from start to finish. It doesn’t just answer questions — it takes action, like resetting passwords, provisioning software, or handling HR inquiries. Key highlights include: 

  • Integrations with tools like ServiceNow, Workday, and Slack 
  • Ability to understand your company’s specific jargon and context 
  • Seamless multilingual support for global teams 

If you want to go beyond simple chatbots, Moveworks delivers a powerful solution that learns and grows alongside your business, transforming the entire employee experience.

AI-powered business automation

AI-powered automation platforms take robotic process automation (RPA) to the next level. Combining RPA's ability to automate repetitive tasks with AI/ML capabilities like computer vision, NLP, and fuzzy logic (which can help solve complex problems by better modeling human decision-making), these tools can handle complex, dynamic processes end-to-end. The benefits include: 

  • Improved efficiency and reduced manual effort
  • Intelligent exception handling and continuous optimization
  • Enhanced compliance with auditable trails
  • Rapid scalability across the organization

Industries with data-intensive, heavily regulated processes like financial services, healthcare, and manufacturing can see some of the most significant gains from AI-powered automation.

Top AI business automation tools

These are some of the top AI-powered automation platforms leading the way in transforming business processes.

Moveworks

Moveworks' AI platform makes it easy for enterprise developers to quickly build and roll out advanced AI automations with a full dev environment. Here’s what sets it apart:

  • Agentic AI powered by GPT 3.5-turbo and GPT-4 engages with users to understand nuanced needs and take actions across systems
  • An open platform that connects to any system/API and supports custom AI models
  • Low-code/no-code tools and templates to accelerate time-to-value
  • Enterprise-grade security and compliance controls

With Moveworks, businesses can move beyond basic task automation to creating AI agents that can autonomously resolve complex issues.

Microsoft Power Automate

Part of the Microsoft Power Platform, Power Automate makes it easy to create workflows across 350+ apps and services with its user-friendly interface. Its standout features include: 

  • Integration with Microsoft 365 and Dynamics 365 
  • Pre-built AI models for everyday automation tasks 
  • Centralized dashboards for easy management 

Power Automate is a solid choice if your business relies on Microsoft tools and wants to enhance legacy automations with AI.

UIPath

A leader in the RPA space, UiPath has stepped up by bringing AI into every part of the automation process. Businesses are using UiPath to: 

  • Spot automation opportunities with process mining 
  • Create and launch AI-powered workflows using simple drag-and-drop tools 
  • Manage and track automations at scale 
  • Interact with employees and customers through conversational AI 

With its all-in-one approach, UiPath is making AI-powered automation more accessible than ever.

Enterprise search solutions

AI-powered enterprise search uses tools like semantic search, knowledge graphs, and natural language understanding to help employees quickly find what they need — even if it’s scattered across different systems. Here’s how it’s different from traditional keyword search:

  • Unified search: Access data from all sources in one place. 
  • Natural language queries: Search the way you would naturally speak or write. 
  • Personalized results: Get tailored, context-aware answers. 
  • Intelligent recommendations: Receive smart, prioritized results to improve efficiency. 

For industries focused on defined knowledge bases, like professional services, high-tech, and media, these search tools are essential for boosting productivity and driving innovation. 

Top AI workplace search solutions

If finding the right information often feels frustrating and overwhelming, AI-driven search is the solution you're looking for, and these are our top picks.

Moveworks Enterprise Search

Moveworks Search makes it easy for employees to find the necessary information through a simple, conversational user interface. Powered by natural language processing and knowledge graphs, what makes Moveworks stand out is its agentic retrieval-augmented generation (RAG) architecture, which allows it to:

  • Directly take action on search results, moving beyond simple Q&A
  • Provide detailed entity extraction and knowledge mapping for better context
  • Create AI-powered summaries and FAQs created on the fly

With Moveworks’ Agentic AI solution, employees not only get instant answers but also gain key insights to drive their actionable next steps.

Glean

Glean is on a mission to make enterprise search feel more intuitive and human. With a clean interface and proactive knowledge discovery, it offers features like: 

  • Smart autocomplete for your queries 
  • Quick document previews and easy access 
  • Personalized "New for You" results 
  • Unified "Web & Work" search across public and private data 

Glean facilitates teams' adoption of cognitive search by bringing a consumer-like search experience to the workplace.

Algolia

As an API-first platform, Algolia gives developers granular control over search relevance and UX. Businesses can leverage Algolia for:

  • Search-as-you-type with typo tolerance
  • Flexible relevance tuning and business rules
  • Extensible front-end components
  • Rich analytics on user interactions

For product and service teams looking to embed powerful search capabilities, Algolia provides a full-featured solution.

AI assistants

AI assistants are becoming smart collaborators, working alongside humans to tackle complex tasks faster and more efficiently. Powered by large language models and specific domain knowledge, they can offer personalized insights, brainstorm ideas, and even take actions within systems.

AI assistants are quickly gaining popularity in software development, content creation, data analysis, and customer support.

Top AI assistants and copilots

These leading AI assistants combine powerful capabilities with ease of use to support employees at every level across departments.

Moveworks AI Assistant

Moveworks’ industry-leading cross-system AI Assistant uses agentic AI to offer smart, contextual help and handle end-to-end workflows. Here’s what makes it stand out: 

  • Built on internal knowledge from documents, apps, APIs, and user behavior 
  • Handles multi-step, conditional actions across systems and verifies outcomes 
  • Assists with AI-generated drafts, recommendations, and quality checks to ultimately support human decisions 
  • Learns and improves over time to take on more tasks 

With Moveworks, employees get an always-on partner to speed up work while staying in control.

Microsoft 365 Copilot

Building on its enterprise AI technologies, Microsoft 365 Copilot integrates intelligent assistance across Microsoft 365 apps. Users can:

  • Get summaries, highlights, and action items from documents and emails
  • Automate data analysis and visualization in Excel
  • Co-create presentations in PowerPoint with AI-generated outlines and designs
  • Augment code in Visual Studio with contextual completions and explanations

If your organization relies on Microsoft tools, their assistant brings a plug-and-play AI experience to boost productivity.

GitHub Copilot

Trained on billions of lines of code, GitHub Copilot acts as an AI pair programmer to speed up software development. Developers can benefit from:

  • Real-time code suggestions based on the actual context
  • Automatic generation of repetitive code patterns
  • In-line comment explanations and documentation
  • Best practice guidance and quality assurance

GitHub Copilot takes care of the routine processes so developers can spend more time on big-picture problem-solving and creativity.

Customer support

AI is ushering in a new era of customer support that's smarter and more efficient. By handling the routine questions, AI-powered tools let employees focus on the tougher, more personalized issues that may come up. Here’s what that means for businesses: 

  • Quicker responses and 24/7 availability 
  • Help that feels personal and tailored to your needs 
  • Lower support costs and more productive teams 
  • Happier customers who stick around longer 

Top AI-powered customer support solutions

Here are some of the best tools that help companies deliver great customer experiences while boosting efficiency and cutting costs.

AiseraGPT

Aisera's customer service platform uses GPT to have natural, human-like conversations and solve issues on its own. Here’s what sets it apart:

  • Supports multiple channels like voice, chat, email, and messaging 
  • Industry-specific AI models for fields like healthcare and insurance 
  • Smooth handoffs to human agents with all the context intact 
  • Learns and improves with every interaction 

Help Scout

Help Scout offers an AI-powered help desk to manage customer conversations across channels. Key features include:

  • Intelligent ticket routing and prioritization
  • Suggested replies based on past resolutions
  • Automated workflows for everyday support situations
  • Collaborative inbox for team efficiency

Intercom

Intercom's Fin AI Copilot boosts support agents with real-time tips and automations. With AI-powered assistance, Intercom helps teams deliver better customer experiences faster and on a larger scale. Here’s what it offers:

  • Suggestions for relevant articles and responses 
  • Automated tagging and categorizing of tickets 
  • Proactively spotting customer frustration before it escalates 
  • Conversation insights for coaching and quality checks 

Human Resources

Even HR teams are using AI to automate tedious tasks, improve employee experience, and make smarter hiring decisions.

Top AI automation tools for HR

When it comes to HR automation, these AI-powered tools are leading the pack:

Moveworks

Moveworks' AI platform makes it easy for employees to get instant, personalized help with common HR needs like benefits enrollment, PTO tracking, and policy questions. By connecting directly with core HR systems like Workday, SAP SuccessFactors, and Oracle HCM, Moveworks lets employees get answers and take action through simple, natural language conversations. Here’s what you can expect: 

  • Lower HR support costs and faster response times 
  • Boosted employee productivity and satisfaction 
  • More time for HR teams to focus on strategic projects 
  • Insights into what employees need and how they’re feeling through sentiment analysis

Leena AI

Leena AI makes employee support easier with its AI-powered HR help desk that handles routine questions. Leena AI frees up your HR team to focus on more meaningful employee interactions by:

  • Automatically answering FAQs using your HR knowledge base 
  • Simplifying common HR tasks like onboarding and offboarding 
  • Reaching out to employees proactively for surveys and feedback 
  • Providing support across chat, email, and voice channels 

Reclaim AI

Reclaim provides an AI assistant that optimizes employee calendars for productivity and well-being. Individuals and teams can make the most of their time while preventing burnout with:

  • Intelligent scheduling of focus time, breaks, and 1:1 meetings
  • Integration with project management tools for task prioritization
  • Automated time blocking for goal setting and reflection
  • Personalized recommendations for better work-life balance

ITSM (IT Service Management)

Help desks are increasingly becoming part of enterprise-wide service management strategies. Forward-thinking IT teams are partnering with leading providers to create a unified, self-service employee experience with AI-powered automation at the core.

Top service desk automation tools

These top IT automation tools feature strong AI capabilities to streamline employee support throughout the organization.

ServiceNow

As a market leader in ITSM, ServiceNow offers a comprehensive service delivery solution. Its AI-powered features include:

  • A conversational virtual agent for employee self-service
  • Predictive intelligence for case routing and assignment
  • Automated workflows for employee lifecycle events
  • Knowledge management and personalized recommendations

Atlassian

Atlassian's Jira Service Management simplifies routine IT services with an employee-friendly portal that delivers:

  • Natural language search to find knowledge articles quickly 
  • Automated request categorization and prioritization
  • Smart recommendations for faster case resolutions 
  • Predictive analytics to help forecast demand

SysAid

SysAid's ITSM solution comes with a service desk module packed with AI-powered automation, helping businesses adopt tried-and-true ITSM best practices to improve the employee experience. Here’s what it offers: 

  • A chatbot that’s always ready for 24/7 employee self-service 
  • Smart knowledge suggestions to make life easier for agents 
  • Automated workflows that kick in depending on the specific IT-related event

Productivity

Employees are already swamped with information overload, constant notifications, and other productivity-destroying distractions. AI-powered productivity tools can help by automating routine, low-value tasks and offering smart, helpful support to increase productivity.

Top productivity automation tools

Here are a few of the best AI-powered productivity tools that businesses can use to boost employee productivity:

Fireflies

Fireflies provides an AI assistant for meetings that transcribes, summarizes, and extracts action items in real-time, keeping teams aligned and accountable without getting bogged down in meeting follow-ups. Top features include:

  • Automatic capture of meeting notes and decisions
  • Searchable conversation history across calendar events
  • Integration with popular collaboration tools like Slack and Notion
  • Personalized insights on meeting behaviors and trends

Clockwise

Clockwise optimizes employee calendars to create more uninterrupted time for important work. By proactively managing calendars, Clockwise helps individuals and teams make time for what matters most with:

  • Intelligent meeting scheduling based on team availability and preferences
  • Automatic resolution of calendar conflicts
  • Dynamic rescheduling suggestions to accommodate changes
  • Analytics on meeting patterns and productivity trends

Shortwave

Shortwave uses AI to help employees take control of their inboxes and focus on high-priority messages. Here’s how Shortwave eliminates email overload:

  • Automatic filtering and categorization of emails by importance
  • One-click unsubscribe and blocking of unwanted senders
  • Intelligent reminders for unaddressed messages
  • Customizable notification settings to minimize distractions

Presentation

Creating great presentations can be challenging and time-consuming, especially for employees without content creation or design backgrounds. AI-powered tools are making it easier with smart design tips and content creation.

Top presentation automation tools

Some of the top presentation automation tools include:

Gamma

Gamma leverages AI to automate the creation of engaging, on-brand presentations and drive messages home. Key features include:

  • Dynamic layout and color palette suggestions based on the content
  • Automatic image selection and cropping
  • Branded template management and enforced design consistency
  • Real-time collaboration and version control

Pitch

Pitch offers an AI assistant that helps sales teams create winning pitches in minutes using features like:

  • Automated content generation based on sales playbooks and best practices
  • Intelligent recommendations for customer-specific data and insights
  • Integration with CRM data for personalized follow-up

Beautiful.ai

Beautiful.ai provides an AI-powered presentation platform that makes it easy to create stunning slide decks, offering:

  • Smart templates that adapt to content in a few clicks
  • Millions of built-in images, icons, and fonts
  • Automatic alignment, spacing, and sizing
  • Team collaboration with branded template locking

Canva AI presentation maker

Canva AI presentation maker lets users quickly create professional presentations. Simply enter a topic, and AI generates a fully designed deck.:

  • Enter a topic and AI-powered slide generation suggests slides and content
  • AI generates text, images, and charts
  • Collaboration tools let teams edit and refine slides in real-time
  • Customizable templates and pre-designed templates to choose from

Project management

Good project management is key to completing work on time and within budget. AI is making this easier by automating the more mundane tasks, spotting potential risks, and suggesting the best plans to keep things on track.

Top AI project management tools

Some of the leading AI-powered project management solutions include:

Asana

Asana's work management platform provides an AI assistant to help teams align, collaborate, and stay agile with capabilities like:

  • Proactive task and deadline reminders
  • Smart prioritization of to-dos based on project timelines
  • Intelligent assignment suggestions to balance workload
  • Predictive alerts for at-risk projects

Notion

Notion's AI-powered wiki brings even more organization and collaboration to complex projects, centralizing assets in a flexible, AI-enhanced workspace. Users can benefit from:

  • Automatic structuring of project information into a knowledge base
  • Intelligent linking and references across notes, documents, and tasks
  • Contextual search and suggestions to find relevant content

ClickUp

ClickUp's AI Assistant integrates project views and workspaces to provide real-time recommendations. Project managers can anticipate issues and keep stakeholders informed at every step using AI-powered features like:

  • Smart detection of blockers and overdue tasks
  • Automatic status updates and notifications on project milestones
  • Intelligent estimation and forecasting of completion dates
  • Personalized insights on team performance and productivity

8 tips for implementing AI tools

  1. Start by clearly understanding the business problem you want to solve. Pinpoint specific processes or experiences in your daily work that could benefit from AI automation. 

  2. Look for AI solutions that can immediately fit into your current tech setup. Open APIs and pre-built connectors can help you avoid messy data silos. 

  3. Think about what kind of training and support your team will need. Go for tools that are easy to use (without a big learning curve) and come with solid onboarding resources to make adoption smoother. 

  4. From the start, set clear success metrics. Measure both the numbers (efficiency, cost savings) and the more qualitative metrics, such as employee sentiment and engagement.

  5. Roll out AI in phases. Don't dive into the deep end right away. Start small with a pilot project, gather feedback, and tweak your approach before scaling it across the organization. 

  6. Make sure you have solid data governance in place. Collaborate with IT and legal teams to check AI systems for security, privacy, and compliance issues. 

  7. Be open with your team members about why you’re adopting AI, highlighting the positives of what it means for them. Show how enterprise automation will enhance and support their work, not put their jobs at risk. 

  8. Keep improving. Regularly check your AI models with continuous testing for performance issues or bias, and create easy ways for employees to share their feedback.

Implement a solution that supports everyone in the organization

AI automation is creating real value across the business environment, from HR and IT to sales and marketing. However, when companies use separate tools for each department, it often leads to a disjointed employee experiences. 

Moveworks solves this problem with an enterprise-grade AI platform that automates workflows and delivers intelligent support across all parts of the business. Acting as the connective tissue for work, Moveworks gives employees the tools to streamline tasks, find information, and get help — all through a single conversational interface. 

Unlike chatbots or Robotic Process Automation tools built for specific tasks, Moveworks’ AI uses advanced natural language understanding and machine learning algorithms to handle open-ended questions and execute complex workflows across your systems. 

Using a chat interface or web browser, Moveworks  gives employees one place to resolve their issues from start to finish, whether it’s fixing VPN problems, requesting PTO, or generating a sales report. Plus, business users can automate processes at scale with countless out of the box integrations so your developer team can set up custom workflows in just a matter of hours.  

Moveworks provides a centralized platform for managing, monitoring, and improving AI agents, ensuring they remain effective and efficient. By combining the power of AI, Moveworks helps businesses boost efficiency, improve employee experiences, and stay agile. 

 

Find out how easy it is to supercharge your most used enterprise systems with an AI agent roadmap! Just check a few boxes and we'll send you your own customized AI agent roadmap.

 

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