ManageEngine Integration

ManageEngine ITSM is a service management solution that helps organizations manage their IT services and customer support.

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Built-in capabilities

The ManageEngine integration enables employees to take various ticketing actions and receive ticket updates - all directly within the application. Also, our platform indexes public knowledge articles and forms to provide a more comprehensive and productive search experience.

Tickets

Query Ticket

Create ticket

Update ticket with comment

Resolve Ticket

Reopen ticket

Receive ticket updates

Knowledge Articles

Forms

Identity

User Ingestion

Resources

Review our helpful docs to connect ManageEngine to your Moveworks AI Assistant and extend what you can do with this powerful integration.

ManageEngine (On-Prem) Access Requirements

ManageEngine (Cloud) Access Requirements

Concierge Integration - ManageEngine

Forms Integration - ManageEngine

Content Integration - ManageEngine

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