The Best Workday Integrations for HR and IT Teams: What to Look For in 2026

Many enterprise leaders see the value in empowering employees to manage their own experience, which is why human resource management (HRM) and human capital management (HCM) platforms like Workday are so widely used. And while self-serve experiences can be useful, many HR and IT teams know it’s not always a perfect system in reality.

In its HR Monitor 2026 report, McKinsey noted that organizations should prepare to expand their self-service offerings as AI enables more automation and efficiency. Right now, the average organization offers self-service options for 40% of administrative tasks. 

That means your teams are on the hook for the other 60%, plus every instance of an employee bypassing the self-service options to go straight to the source.

Ultimately, whether a platform like Workday is valuable to employees depends on whether those employees can find and act on the information they want quickly and easily. If your workers aren’t using the tools it offers, it could be that they don’t know how to do so, or find it too much of a hassle. 

That means there’s an opportunity to make Workday work for them and you. One of the best ways to boost Workday is through integrations that make the platform more valuable to employees by allowing them more insight and autonomy. 

Below, we’ll walk you through what to look for when evaluating Workday integrations, and give you our top six picks.

What is a Workday integration?

A Workday integration is any connection between Workday and another system, platform, or app that expands Workday’s capabilities or allows users to access them via a different interface (like an AI assistant, ITSM platform, or identity management system). Integrations permit data transfer and may allow users to edit information or trigger actions within Workday. 

Not all integrations work the same way: 

• Some quietly move employee data in ways team members hardly see, but benefit from.
• Others allow them to trigger automated workflows.
• Some allow users to interact with Workday from within another application. 

Our main focus in this guide is whether an integration increases Workday’s value in your organization by cutting down on the number of things they’d otherwise have to lean on HR and IT to do for them.

The best Workday integration in 6 categories

Our search for the best Workday integrations focused on finding the best performers across six essential functions Workday should handle, ranging from accessing basic information to staying on top of workplace training. 

The list below reflects our focus on tools that enhance the employee experience, so it’s heavier on integrations employees directly interact with — which are often the ones that make the biggest difference.

1. Moveworks — best for conversational self-service across HR and IT

Moveworks’ Workday integration allows users to access Workday functions through Slack, Microsoft Teams, or the Moveworks web interface. The conversational interface and expanded access can help remove barriers that prevent employees from taking advantage of self-service options. 

Because the integration is designed to interpret natural language, your employees don’t need to be well-versed in Workday — they can just tell Moveworks what they want to do, and the integration will help them achieve it. 

Employees can do everything from completing an onboarding task to requesting time off through Slack. Moveworks can also help surface general information, like workplace policies or benefits enrollment deadlines, and account-linked information like PTO balances and hours worked during the current pay period. 

Giving employees easy access to this information keeps IT and HR teams from fielding repetitive, time-consuming requests from people who can’t find what they need in Workday. 

The Moveworks integration goes beyond just Workday, as well. Moveworks’ AI assistants integrate with a number of enterprise software options, meaning they’re designed to answer questions that go beyond the scope of what an employee could find in Workday alone. 

2. Slack — best for workflow notifications and manager approvals

The Slack integration for Workday helps busy managers stay on top of HR-related updates and approvals without disrupting their normal workflows. 

Unlike employees at the individual contributor level, managers are often called upon to interact with Workday because they’re responsible for duties like coordinating employee onboarding, making sure their teams complete required trainings, and approving PTO requests. The Slack integration allows them to do many of these tasks directly within a tool they’re already using in their daily workflow.

Let’s say an employee requests time off to attend a wedding, and needs to know if they’re approved as soon as possible so they can send back their RSVP. With the Slack integration active, the PTO request goes directly to their manager via Slack, and can be approved with one click. The employee gets their answer quickly and the manager doesn’t have to interrupt their work with context switching.

This integration is most useful for managers or other roles that frequently need to approve or update administrative information in Workday. While it does allow some basic information gathering via commands, the lack of self-service options may make it less applicable to individual contributor roles. 

3. Okta — best for automated identity provisioning and deprovisioning

Okta’s Workday integration is one of the best time-savers for IT because it uses employee data from Workday to automate identity management. Though this integration is one employees don’t interact with directly, its value is in those non-interactions: They don’t have to submit IT tickets or otherwise ask for access to each program they need when getting set up in a new role.

To make the most of Okta’s integration, you’ll need to configure Provisioning Groups within Workday and keep them up to date as you onboard, offboard, and update worker roles. This information will then sync to Okta. 

For instance, when HR sets up a new hire in Workday, that will trigger Okta to create a user profile for them. It will then automatically complete the provisioning process. When that employee’s Workday record is updated, whether they earn a promotion or part ways with your company, your IT team can trust that data will sync to Okta and complete additional deprovisioning or provisioning as necessary. 

4. ServiceNow — best for cross-system case management

IT teams can also save time with the ServiceNow Workday integration, which helps you orchestrate case management via automation. Once you link the two applications, it’s easy to sync employee profiles between Workday and your ServiceNow application, removing the need for manual data entry. You’ll be able to import job profiles, departments, education and training, employment history, and other data from Workday into ServiceNow.

Like the Okta integration, ServiceNow can automate provisioning and deprovisioning when employees are added to or removed from Workday. 

But it goes further than just systems access. Say an employee gets a promotion. When you update their role in Workday, ServiceNow kicks off the processes that update their keycard so they can access the new floor their office is on, updates payroll with their new salary, and schedules the training they have to complete within the first 60 days. 

This automation takes busywork off your team’s plate. When manual intervention is still required, ServiceNow uses data from Workday to route employee requests based on information like their role or location so they can get to the right person the first time. 

If your employees spend a lot of time in ServiceNow, they’ll also benefit from the capability to perform HR-related tasks, like requesting PTO or checking their timecard, from the ServiceNow Employee Center. They’ll face less friction performing these tasks in a platform they’re already familiar with. 

5. ADP — best for payroll data sync and compliance

Companies already using ADP for payroll processing may want to look into its partnership with Workday. This integration is designed to reduce the need for manual data entry and data reconciliation. 

It’s a great timesaver, and it can help reduce a potential source of errors that could damage employees’ trust in the company. You can also use the integration to handle tax payments and credits, worker compliance, and identity verification. 

Consider your yearly review cycle, where managers approve cost-of-living increases, merit increases, and promotions. Rather than having to review each employee’s new pay rate and update ADP to match it, the integration automatically syncs the data as soon as the changes are approved in Workday. HR teams save valuable time, and employees will see their new pay rate reflected in their next paycheck.

Unlike the other integrations on this list, ADP’s Workday connector works purely on the backend. Its value isn’t about saving employees time or simplifying interactions with HR. However, having your payroll be accurate and compliant with compensation laws is a big plus for employees and HR and finance teams.

6. Cornerstone — best for automated learning assignments

Cornerstone Learning integrates with Workday to help HR administer learning and development (L&D) programs to employees based on their milestones with the company. The integration uses Workday employee profiles to help companies create structured L&D journeys and track employees’ compliance with required training.

Cornerstone looks at users’ role in Workday to assign them the appropriate training. When an individual receives a promotion (like from team member to manager), Cornerstone tracks the change in Workday and automatically adds your company’s leadership training to their dashboard. Their boss can view their completed training in Workday and offer any additional support needed to help them adjust to the new role.

Your company will get the most out of this integration if L&D is an important part of your work. Regular compliance courses or comprehensive role-based trainings can create time-consuming assignment tasks for HR. While employees won’t interact firsthand with this integration, it can help cut down on back-and-forth comms when they need access to certain courses, or when HR needs to verify their completion. 

How to evaluate Workday integrations for employee-facing value vs. backend automation

It’s hard to compare the value of Workday integrations head-to-head when they don’t all come in similar formats. Automations of any sort make HR processes more easily scalable. The most valuable tools address the biggest time-wasters your team faces:

• Backend data connectors (like ADP): Save HR teams time without employees ever seeing the impact.
• Workflow integrations (like Okta): Automate business processes based on changes to Workday records — employees see the results, not the mechanics.
• Employee-facing integrations (like Moveworks): The most visible to workers, easing their interactions with Workday and with HR and IT in general.

Employee-facing integrations tend to prove their value the easiest because they produce measurable outcomes employees can see directly. They don't care what your ADP integration is doing as long as the data flow works — but they can interact with a tool like Moveworks and feel the benefit immediately. 

HR and IT leadership can then measure success with metrics like self-service resolution rates, request completion rates, and HR query response time, making it easier to justify investment and prove the budget allocation was worth it.

Prioritize pre-built connectors

Any product that offers a pre-built connector can start delivering value faster. APIs and other integration solutions that require significant implementation effort must deliver significant results to be worth it. Complex integrations burn valuable IT hours, and that's a trap worth avoiding as you plan your Workday integrations.

Stop managing Workday tickets, start enabling self-service

HRM and HCM tools like Workday deliver high value to HR teams, but they also come with a cost. When important data is stored in a program most employees don’t use, your team members become the go-betweens tasked with translating Workday information to the rest of the company. HR and IT teams get bogged down handling repetitive tickets rather than performing more valuable work.

The dream of self-service introduced by these platforms is best fulfilled with employee-facing integrations. If it’s easier for workers to find their own answers than it is for them to run to HR or IT, that’s what they’ll do. 

Moveworks is among the more visible employee-facing integrations available for Workday — one that can deliver measurable outcomes from day one. Our built-in capabilities provide value out of the box, and you can configure custom AI agents to save even more time. 

Moveworks operates as a conversational layer on top of Workday, helping it become the self-service support your employees need. With the ability to understand users' intent in plain language, Moveworks is designed to support quicker resolution of support needs, which can help motivate your employees to adopt this self-service option. 

Free up HR and IT from ticket overload and empower employees with better self-service: Try Moveworks for Workday.