Products
Take a product tour to see Moveworks in action
Solutions
100+ Real World Use Cases of Agentic AI for the Enterprise
Developers
Discover and deploy AI agents with pre-built solution packs
Resources
Company
ServiceNow to acquire Moveworks
How World Wide Technology Reduced Service Calls by 30% with Moveworks
World Wide Technology successfully scaled support for their 12,000 employees by automating Level 1 support issues with Moveworks. Moveworks allowed them to shift their focus from routine tasks like password resets and application access to more impactful employee issues, resulting in a 30% reduction in service calls.
Three things Moveworks does particularly well
Shrini Arole from Toyota talks about how Moveworks is a platform that's easy to implement, provides the ChatGPT-like generative AI capabilities to find answers, and then the automation power to complete tasks for you.
Leveraging generative AI capabilities within Enterprise Search
Shrini Arole from Toyota discuses Moveworks' generative AI capabiliites within Enterprise Search, which makes it easy for everyone to quickly find accurate information — even when using very unclear search terms.
How Moveworks saves Toyota employees time
Shrini Arole from Toyota explains how Moveworks gives his workforce one central point of contact to get all the information needed about the company, saving every employee a significant amount of time.
Make work easier with Moveworks
Philip Luedtke from GitHub describes what Moveworks does in three words — make work easier — and encourages his industry peers to employ Moveworks to do the same for all their teams across the enterprise.
Workplace knowledge and automation for all teams
Philip Luedtke from GitHub discusses how there is a growing internal demand to leverage and deploy new use cases for Moveworks to help teams across their entire enterprise.
How Moveworks improves sales efficiency and preparedness
Philip Luedtke from GitHub explains how their Sales team relies on Moveworks to enable them to quickly prep for customer meetings, get context on deals, and better understand customer economics.
Nearly 100% customer satisfaction rating with Moveworks
Philip Luedtke from GitHub talks about how Moveworks has received nearly a 100% user satisfaction rating every quarter since its implementation and now they're reaching nearly 98% of their SLAs as well.
Why did Paramount choose to implement Moveworks
Lakshman Nathan from Paramount tells the story of how in 2022, with so may applications used by the company, they implemented Moveworks to have one intuitive interface for users to find information and act on it.
Parmount experiences a 30% increase in workflow efficiency
Lakshman Nathan from Paramount breaks down how Moveworks provides a single user, one-pane-of-glass experience to find everything employees need right away when information is scattered across systems.
What makes Enterprise Search unique?
Lakshman Nathan from Paramount explains how the UI of Enterprise Search is personalized, which is a game changer because it helps users proactively find what they need.
Instant language translation for live agent chat
Jen Starkey from Unilever describes how Moveworks' dynamic and autonomous translation capabilities for live agent chat has been a game changer — slashing costs and boosting customer satisfaction scores.
Employee self service and support made easy
Jen Starkey from Unilever reveals how Moveworks unlocks access to self-service and support when users need it most across their entire enterprise.
Moveworks delivered over 40% incident deflection
Jen Starkey from Uniever reports an over 40% rate of incident deflection, which drives a substantial cost savings for the company, but also improves the overall customer experience.
How Broadcom Uses Moveworks: 97% Effective Rate in 1 Week
Listen to Broadcom business leader Stanley Toh explain how they achieved a 97% effective rate thanks to Moveworks after their first week of closing with VMware.
Measuring and Articulating the ROI of Moveworks Agentic AI
Hear from business leaders at CVS Health, Leidos, NXP, and LPL Financial to find out how Moveworks AI Assistant drives tranformative ROI — enterprise-wide.
Harnessing Moveworks AI to Deliver Tangible Business Value
Hear directly from business leaders at Amadeus, Broadcom, Johnson Controls, and bioMérieux to learn how Moveworks consistently delivers incredible and real ROI.
Why Leidos Trusts Moveworks: AI Tech That’s FedRAMP Ready
Leidos CIO reveals how a security-first approach and being FedRAMP Ready allows her and the governmental agencies she works with to rely on Moveworks’ AI tech.
CVS Health Uses Moveworks So Employees Get the Right Answers
Moveworks AI enables CVS Health employees to find the right answers instantly across the entire enterprise and gives them the support they need right away.
Moveworks Delivers CVS Health a 50% Drop in Live Agent Chats
Within a month of implementing their AI Assistant, CVS Health experienced a 50% reduction in live agent chats benefiting IT, HR, Procurement, and much more.
How Databricks Achieves 73% Ticket Deflection With Moveworks
Learn how Databricks initially leveraged Moveworks for IT ticket deflection during exponential company growth but also uses it for HR support and NPS boosting.
Moveworks.global 2025: The Most Powerful Agentic AI Platform
At Moveworks’ annual conference, President Varun Singh speaks to the extreme rapid growth and adoption of the AI Assistant by over 5 million employees globally.
How Toyota, Siemens, CVS, and Marriott Rely on Moveworks
At Moveworks’ annual conference, CEO Bhavin Shah cites several leading enterprises that have substantially cut costs and accelerated workflows with agentic AI.
Moveworks.global 2025: Opening Remarks from CEO Bhavin Shah
At Moveworks’ annual conference, CEO Bhavin Shah takes the stage with ServiceNow CEO Bill McDermott to reveal the future of agentic AI in the enterprise sector.
Moveworks.global 2025: Agentic AI for Every Enterprise
At Moveworks’ annual conference, President Varun Singh and his colleagues unpack agentic AI innovation that will unlock the full potential of every enterprise.
Moveworks.global 2025: Amadeus Cuts Support Calls by 44%
At Moveworks’ annual conference, Amadeus reveals how the AI Assistant reduced calls to support teams by 44% and saved 60K employee hours per month in one year.
Moveworks.global 2024: Fireside chat with Microsoft
Bhavin interviews the Corporate VP of Sales at Microsoft about how to bring AI solutions together for better results.
Build the AI Agents Your Enterprise Needs With Moveworks
See how Moveworks AI Agent Marketplace, Agent Studio, and Plugin Workspace enable any developer to easily install, build, and customize enterprise AI agents.
Expense Management
Build an AI agent that kicks off the process of submitting an expense report.
Incident Management
Build an AI agent that gives teams visibility into incidents and their status.
PTO Management
Build an AI agent that enables a manager to easily see team members on PTO on a specific date.
Drive value with Moveworks AI agents
Hear how EisnerAmper uses Moveworks AI agents to save time for their client-serving professionals by automating and streamlining administrative tasks, enabling them to better serve their client base.
What building AI agents with Moveworks represents
From upscaling backend processes to better customer service, how are AI agents going to change the game for Lockton?
Drive value across teams with AI agents through Moveworks
How does EisnerAmper use Moveworks to reduce toil and increase efficiency for both their front and back office teams?
Building with the Agentic Automation Engine
What does Agentic Automation and less code writing mean for Lockton?
Build AI agents through Moveworks for Workday & SAP
With AI agents that make time, PTO, and address lookups more accessible in Workday to SAP timesheet and billing summarizations, learn how EisnerAmper is taking the work out of make-work.
Transforming the enterprise: insights from a next-gen copilot early adopter
Discover how to drive organizational transformation with Moveworks. In this customer-led keynote, you’ll get to hear directly from next-generation AI Assistant early adopter-GitHub.
How Moveworks empowers this game developer to build & deploy LLM apps at scale
Technology has entered a new paradigm with the rise of LLMs and AI — and leveraging these advancements is a business imperative.
From ideas to action: the power of reasoning
As the AI industry continues to evolve at an astounding pace, this session offers an insightful glimpse into the latest advancements and innovations from Moveworks.
Fireside chat: Bringing together AI solutions for better results
Join us for an engaging conversation between Katy Brown, Corporate Vice President of Enterprise Sales, Software & Digital Platforms, and Bhavin Shah, CEO of Moveworks.
Enable your developers to build custom plugins for your Moveworks Copilot
Since the launch of Creator Studio last April, we’ve seen customers extend the power of their Moveworks AI Assistant to their entire tech stack.
CEO Welcome
Moveworks’ CEO, Bhavin Shah, sets the stage for a day filled with breathtaking demos and exciting insights from industry leaders.
The hidden benefit of AI for Instacart
Instacart’s secret to smarter answers and a better user experience? The Moveworks AI Assistant, turning snippets into insights that matter.
How Verisk provides instant support
After implementing Moveworks and cutting phone and email support, Verisk slashed response times and increased satisfaction — handling 83% of tickets in just minutes.
A productivity win for Jamf
Discover how Jamf boosted productivity by enabling employees to access everyday apps directly in chat — cutting down clicks and saving time.
Github uses AI to unblock its people
From answering complex questions to streamlining workflows, see how the Moveworks AI Assistant keeps the Github team moving forward without friction.
Watch: Jamf Empowers Employees with Generative AI
Over 70% of Jamf employees can't resist using AI-powered support. Learn from Jamf's Melissa Dunham about how Moveworks' AI Assistant provides instant, frictionless support to employees.
Watch: How Luminis Health Reduced Call Volume
Watch: Luminis Health enabled frontline workers to concentrate on providing exceptional patient care, saving countless hours with Moveworks on Microsoft Teams.
AI Explained: A Video Glossary of AI Terms
AI Explained, a video glossary of AI terms, defined in a minute. Watch our latest episodes and learn about the world of AI.
Moveworks Has One Team With One Dream
Moveworks is the AI company that puts people first. Moveworks CEO Bhavin Shah shares what it takes to succeed at Moveworks with HMG Spotlight. Watch the video.
The Speed Of Innovation Has Skyrocketed
The speed of innovation has skyrocketed. Moveworks CEO Bhavin Shah shares how to find joint success with customers on HMG Spotlight. Watch the video.
What CIOs Need To Know About ChatGPT
With ChatGPT, the speed of innovation in conversational AI is accelerating. What does this mean for businesses? Watch the video.
3 Tech Shifts CIOs Should Pay Attention To
The era of instant is here. Moveworks CEO Bhavin Shah shares the three tech shifts that made it possible on HMG Spotlight. Watch the video.
What CEO Leadership Looks Like
Showing up matters. Moveworks CEO shares what CEO leadership looks like on HMG Spotlight. Watch the video.
ICE Fireside Chat: Employee Experience Insights
Learn about the benefits of employee experience insights and its impact on employee productivity, improved support and issue discovery within unstructured data.
EXI Organizes Unstructured Data
Moveworks’ Employee Experience Insights uses natural language understanding (NLU) to organize unstructured data in IT tickets to identify growing problems.
Uncover Issues With Employee Experience Insights
Employee Experience Insights (EXI) easily identifies high priority issues and gives you insight into how to better focus resources to solve them.
Identifying Process inefficiencies with EXI
Gain unprecedented insights into the issues your employees are facing by different criteria like personas, data, and departments.
Employee Experience Insights Overview
See an overview of Employee Experience Insights. Get unprecedented insights into your support teams performance and take action on common blockers.
Identifying Software Issues with EXI
With EXI, breakdown issues by specific software being used or personas using the software to identify common issue impacting employee productivity.
Optimize New Hire Onboarding with EXI
With Employee Experience Insights, group new employees and identify the types of tickets being submitted as well as the action needed to improve onboarding.
Legends of Employee Experience - Patrick Thompson
Learn how Patrick Thompson's, Chief Information & Digital Transformation Officer at Albemarle, focus on enablement has built successful teams.
Why Wellstar chose Moveworks
Why Wellstar chose Moveworks to instantly support its healthcare workers
Why Wellstar supports its people with AI
"It works like IT should": Why Wellstar supports its people with AI
Legends of Employee Experience - Nelm Khangura
Nelm Khangura, VP of Store and Colleague Solutions at Loblaw, shares her approach to the “idea funnel” — how she takes projects from idea to impact.
Legends of Employee Experience - Jim Noga
Learn how Jim Noga, CIO at Mass General Brigham, spent 30 years figuring out how to use technology to keep employees engaged at work and fight burnout.
Legends of Employee Experience
Legendary business leaders reveal the technologies and techniques needed to support employees and stay ahead of the curve. Watch the video series.
Watch: Albemarle Empowers Employees Worldwide
Watch the CIO of Albemarle, Patrick Thompson talk about using Moveworks' multilingual conversational AI platform to empower employees around the globe.
Watch: How Palo Alto Networks Enables Flex Work
Conversational AI allows employees to stay productive from anywhere At Palo Alto Networks. Director of Experience Management Nicole Tate-Pappas explains how.
Watch: How CommScope Delivers HR Help Instantly
Beth Scholtes, CommScope's VP of HR Technology and Operations, tells us how the company transformed employee experience with AI.
Watch: How Stitch Fix improves Employee Comms
Ravindra Sunku, Senior Director of IT at Stitch Fix, shares their communications strategy that keeps every stylist on the same page.
Watch: Advanced AI for Automated IT Support
Moveworks is a cloud-based AI platform, purpose-built for large enterprises, that resolves employees' IT support issues—instantly and automatically.
Watch: Moveworks for Slack
Watch how easy Moveworks resolves common IT issues in a Slack conversation. From knowledge search to filing a ticket, Moveworks make it easy.
Watch: Moveworks for Microsoft Teams
Watch how easy Moveworks resolves common IT issues in a Microsoft Teams conversation. From knowledge search to filing a ticket, Moveworks make it easy.
