How AppDynamics unlocked the full power of Okta

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It shouldn’t take days to fix identity and access management (IAM) issues, whether employees need new software or simply get locked out. That’s why AppDynamics powered Okta with Moveworks — allowing employees to solve their own IAM issues. Instantly.

In this webinar, IT Director Omar Ontiveros shares his secrets to speeding up tech support, while also freeing up the service desk.

He explains how AppDynamics:

  • Supported 30% company growth — without hiring new service desk agents
  • Dramatically reduced resolution time (MTTR), thanks to personalized automation
  • Empowered employees to self-service their IT issues with natural conversation

 

Speakers:

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Omar Ontiveros
IT Director
AppDynamics

  

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Eric Ren
Head of Product Marketing
Moveworks

 

 

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