Moveworks Blog

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Moveworks Acquired by ServiceNow: The Future of Agentic AI

Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
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Unveiling the AI Assistant on web, your new center of work, available to all customers

Meet the Moveworks AI Assistant on web — your new home for work. Search and take action from one powerful hub built for every employee, everywhere.
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First look at GPT-5.2 in Moveworks: A sharper, more focused Assistant

Inside Moveworks’ GPT-5.2 upgrade: how we evaluate AI agents based on outcomes, reliability, and enterprise-ready performance.
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Global Workforce Management: Best Practices for 2026

Learn how to build a global workforce strategy that reduces complexity, supports international teams, and drives productivity across regions.
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Why Enterprises Need an ITSM AI Assistant

Wondering if an ITSM chatbot will level up your service desk? Find out what an AI Assistant can do and how advanced automation puts it ahead of chatbots.

Employee Data Privacy Policy in the Age of AI

Learn how to create a modern employee data privacy policy in the age of AI. See best practices to stay compliant, build trust, and protect sensitive data.

Choosing the Best All-in-One HR Platform for Enterprise

Discover the best all-in-one HR platform for enterprise teams. Compare leading tools, key features, and how to enhance HR workflows with AI for scalable support.

Transforming Local Government Services With Agentic AI

Agentic AI is transforming local government by automating service delivery, improving employee support, and helping agencies operate efficiently and securely.

Slots Deep Dive: The Architecture That Stops Your Agent From Guessing

Learn how Moveworks slots use symbolic working memory, context passing, and resolver strategies to prevent hallucinated IDs and build production-quality plugins.

Employee Data Privacy Policy in the Age of AI

Learn how to create a modern employee data privacy policy in the age of AI. See best practices to stay compliant, build trust, and protect sensitive data.

Agentic AI in the Government: Use Cases & Benefits

Explore real-world examples of agentic AI in government, including how federal agencies use AI to improve service delivery, efficiency, and resilience.

Unlocking Industry 4.0 Through Agentic AI Automation

Discover how agentic AI in manufacturing streamlines operations, reduces downtime, boosts productivity, and empowers teams with automated, intelligent workflows.

How Enterprise Search Improves the Digital Workplace

See how enterprise search eliminates data silos, speeds up workflows, and enhances digital employee experience across every department.

Understanding Time to Value for Enterprise Search

Enterprise search delivers ROI through productivity gains and long-term operational efficiencies. Learn the real time to value—and cost of delaying adoption.

Intelligent Triage: Transforming IT Support with AI

Learn how intelligent triage automates ticket classification and routing to eliminate manual work, reduce resolution times, and scale IT operations.

How Agentic AI Transforms Key Sales Workflows

Discover the most impactful use cases for agentic AI in sales. Learn how agentic systems automate workflows, boost productivity, and help teams close deals.