Moveworks Blog

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Moveworks Acquired by ServiceNow: The Future of Agentic AI

Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
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Unveiling the AI Assistant on web, your new center of work, available to all customers

Meet the Moveworks AI Assistant on web — your new home for work. Search and take action from one powerful hub built for every employee, everywhere.
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First look at GPT-5.2 in Moveworks: A sharper, more focused Assistant

Inside Moveworks’ GPT-5.2 upgrade: how we evaluate AI agents based on outcomes, reliability, and enterprise-ready performance.
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Global Workforce Management: Best Practices for 2026

Learn how to build a global workforce strategy that reduces complexity, supports international teams, and drives productivity across regions.
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ITIL AI: How AI Is Modernizing ITIL 4 for ITSM

ITIL AI explains how artificial intelligence enhances ITIL 4 practices, automates workflows, and helps enterprises scale support with speed and consistency.

How Automations Elevate the Employee Onboarding Experience

Learn how enterprises use automations and employee onboarding experience strategies to reduce friction, speed provisioning, and deliver a seamless first day.

Employee Self-Service Software: 10 Platforms Compared

Employee self-service software helps employees get answers and resolve requests fast. Compare 10 platforms and learn how to choose one for enterprise needs.

The 11 Best Generative AI Tools for Enterprise Teams in 2026

Discover and compare the best generative AI tools for enterprises in 2026, including platforms for productivity, automation, search, and secure AI at scale.

Employee Self-Service Automation for Enterprise Support

Discover how self-service automation transforms support operations. Learn how AI-powered tools streamline processes, reduce tickets, and improve user satisfaction.

What is enterprise search and why you need it in 2024

Discover how enterprise search works across internal systems, how AI and RAG improve reliability, and what IT leaders should evaluate before rollout.

Why Your Plugin Returns the Right Data But the Agent Gets It Wrong

The format of your plugin's response determines what the reasoning engine can do with it. Learn why structured JSON wins and what happens to plaintext.

Choosing the Best All-in-One HR Platform for Enterprise

Discover the best all-in-one HR platform for enterprise teams. Compare leading tools, key features, and how to enhance HR workflows with AI for scalable support.

Transforming Local Government Services With Agentic AI

Agentic AI is transforming local government by automating service delivery, improving employee support, and helping agencies operate efficiently and securely.

Slots Deep Dive: The Architecture That Stops Your Agent From Guessing

Learn how Moveworks slots use symbolic working memory, context passing, and resolver strategies to prevent hallucinated IDs and build production-quality plugins.

Understanding Time to Value for Enterprise Search

Enterprise search delivers ROI through productivity gains and long-term operational efficiencies. Learn the real time to value—and cost of delaying adoption.

Agentic Workflows Guide: Transforming Work With AI

This agentic workflows guide explains how modern AI automates complex processes, improves efficiency, and helps enterprises scale with autonomous workflows.