Moveworks Blog

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Moveworks Acquired by ServiceNow: The Future of Agentic AI

Moveworks has been acquired by ServiceNow. Learn how we are combining leading agentic AI with world-class workflow automation to redefine how work gets done
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Unveiling the AI Assistant on web, your new center of work, available to all customers

Meet the Moveworks AI Assistant on web — your new home for work. Search and take action from one powerful hub built for every employee, everywhere.
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First look at GPT-5.2 in Moveworks: A sharper, more focused Assistant

Inside Moveworks’ GPT-5.2 upgrade: how we evaluate AI agents based on outcomes, reliability, and enterprise-ready performance.
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Global Workforce Management: Best Practices for 2026

Learn how to build a global workforce strategy that reduces complexity, supports international teams, and drives productivity across regions.
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All blog posts

A complete guide to agentic RAG

Learn what agentic RAG is, how it evolved from traditional RAG, and why agentic AI is redefining enterprise search, accuracy, and automation at scale.

Enterprise AI Strategy: How Forward-Thinking Businesses Plan Their AI Strategy

Learn how to build a modern enterprise AI strategy that drives ROI, strengthens governance, and scales execution across teams with measurable impact.

How to unlock continual service improvement with AIOps

Explore the most impactful AIOPs use cases, examples, and benefits for IT operations, including automation, incident response, cost control, and decisions.

How Does Agentic AI Impact HR Operations Day to Day?

Discover how agentic AI impacts hr with real examples, key benefits, risks, and actionable steps for smarter recruiting, training, and compliance.

What to Expect from AI-Powered Ticket Deflection

Explore how AI-powered ticket deflection solutions cut support volume using smart self-service, chatbots, and FAQs to boost CSAT and reduce costs.

Agentic AI in Financial Services: Top 10 Use Cases to Know

Explore agentic AI use cases in financial services, from fraud detection to customer support, compliance, and automated risk analysis.

8 AIOps Platforms to Compare in 2026

Compare 8 AIOps platforms with key features, best-fit use cases, and a selection checklist to help IT teams choose the right tool.

7 Ways Agentic AI Can Reduce Enterprise IT Support Costs

Learn how agentic ai for IT cost optimization automates cloud spend analysis, rightsizes resources, and enforces policies to cut waste fast.

Best 5 AI Assistants for Enterprise HR Teams in 2026

Compare the best AI assistants for enterprise HR teams. See clear feature breakdowns, real use cases, and pricing so you can pick the right tool fast.

Knowledge Discovery: How Employees Find What Matters

How AI-powered knowledge discovery is helping enterprise surface answers faster, reducing friction and turning scattered information into actionable insight.

Examples of Agentic AI Use Cases in Local Government

Explore the most effective agentic AI use cases in local government, from permit review to 311 triage, and see how to boost service speed and accuracy.

How Agentic AI Closes the Automated Ticket Resolution Gap

Learn how agentic AI can execute multi-step actions across systems, close tickets with full documentation, and give IT leaders a way to measure resolution.