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100+ Real World Use Cases of Agentic AI for the Enterprise
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Company
ServiceNow to acquire Moveworks
Product Release Spotlight: Delivering Full-Stack Agentic AI Transformation
Transform the enterprise with a full-stack agentic AI platform. Learn how our latest releases are improving employee experience and reducing operational costs.
AI for Everyone: Building a Culture of AI Innovation and Adoption
Discover how GitHub scaled AI adoption enterprise-wide—empowering teams, aligning to strategy, and building their AI assistant with product-level discipline.
From Friction to Flow: Building Your AI Agent Strategy With the AI Agent Marketplace
Develop your AI agent strategy with Moveworks’ AI Agent Marketplace to supercharge your organization’s ability to automate tasks and streamline operations.
Extreme automation: How Databricks scales services with AI
Databricks' CIO shares insights on AI-led ticket deflection success and the role AI agents play in cutting down routine support and back-office chores.
Moveworks.global 2025: The Most Powerful Agentic AI Platform
At Moveworks’ annual conference, President Varun Singh speaks to the extreme rapid growth and adoption of the AI Assistant by over 5 million employees globally.
Moveworks.global 2025: Opening Remarks from CEO Bhavin Shah
At Moveworks’ annual conference, CEO Bhavin Shah takes the stage with ServiceNow CEO Bill McDermott to reveal the future of agentic AI in the enterprise sector.
Moveworks.global 2025: Agentic AI for Every Enterprise
At Moveworks’ annual conference, President Varun Singh and his colleagues unpack agentic AI innovation that will unlock the full potential of every enterprise.
How Toyota, Siemens, CVS, and Marriott Rely on Moveworks
At Moveworks’ annual conference, CEO Bhavin Shah cites several leading enterprises that have substantially cut costs and accelerated workflows with agentic AI.
[Event Replay] Agentic Transformation: How agentic AI will transform enterprises
Join Forrester's Rowan Curran and Ciena's Lars Enderlein in this webinar to explore how agentic AI is transforming the enterprise. Register now.
Agentic AI in IT Guide: 10 IT Use Cases For The Enterprise
Discover how IT Teams are using Agentic AI to automate decisions, streamline workflows, and boost productivity. Download the guide now.
Moveworks.global 2025: Amadeus Cuts Support Calls by 44%
At Moveworks’ annual conference, Amadeus reveals how the AI Assistant reduced calls to support teams by 44% and saved 60K employee hours per month in one year.
Agentic AI in HR Guide: 10 HR Use Cases For The Enterprise
Discover how HR Teams are using Agentic AI to automate decisions, streamline workflows, and boost productivity. Download the guide now.
Drive AI Transformation with Moveworks Agentic AI Assistant
Give employees one place to find information, automate tasks, and be more productive. Drive AI Transformation with Moveworks Agentic AI Assistant.
Generate Any AI Use Case with Agent Studio
Experience dynamic AI use case generation with Agent Studio. Optimize and automate workflows across all departments in your enterprise.
Enterprise Search Datasheet
Discover how Moveworks Enterprise Search uses a powerful Reasoning Engine to help employees find accurate, personalized information.
Add Productivity Boost to your AI Assistant
Give your workforce the best of genAI with secure controls: content generation, grounded analysis, and self-help workflows.
Agentic AI in HR: Streamline the Employee Lifecycle
Discover how agentic AI in HR eliminates the hassle of juggling multiple systems with an AI assistant that can search and take action across HR systems.
How ManTech is Transforming IT and HR Support with Agentic AI
Learn how ManTech leverages AI to automate Tier 1 support resulting in an IT and HR transformation that drives efficiency and elevates employee experience.
The Ultimate Guide to IT Support Software (+ 32 Top Tools)
Compare the top IT support software solutions that empower IT teams to streamline ticket management, strengthen security, and automate key tasks and workflows.
Enterprise Search Analytics: Optimizing Search Performance
Unlock insights with enterprise search analytics. Optimize search performance, track user behavior, and drive data-driven decisions for your business.
Enterprise Guide to AIOps (+ 10 AIOPs Platforms)
Compare the top AIOPs platforms for enterprise businesses. Learn what features to look for and how to determine which solution is best for your business needs.
The Ultimate Guide to Employee Self Service Support
Discover how employee self-service support increases enterprise efficiency and enhances employee experience in this comprehensive enterprise guide.
Intelligent Search: What It Is, And Why It Matters
Intelligent search refers to search engines that use AI to better understand human queries and find accurate answers. Learn how it works and how to get started.
How to Choose the Right Knowledge Management System
Boost efficiency with a knowledge management system — organize, share, and access critical information seamlessly to improve collaboration and decision-making.
Building In Agent Studio: Highlights From Our AI Agent Hackathon
Discover key takeaways from our AI Agent Hackathon in Moveworks Agent Studio, where innovative solutions were crafted to showing AI agent capabilities and teamwork.
The Rise of Agentic AI: The New Era of Autonomous Intelligence
Discover how Agentic AI is transforming business with autonomous decision-making and complex task automation—join Enterprise AI World’s special roundtable webinar on April 23rd to explore key technologies, challenges, and solutions shaping the future of work.
AI Strategies: Unify your tech stack with one AI Assistant
See how an AI Assistant unifies ITSM, HRIS, and CRM, making it easy for employees to find answers and take action—boosting productivity instantly.
Moveworks.global 2025 Recap: Transform the Enterprise with Agentic AI
Moveworks.global 2025 Recap: Hear from Fortune 500 leaders as they share strategies to revolutionize operations, and prepare for an agentic AI future.
Moveworks.global 2024: Fireside chat with Microsoft
Bhavin interviews the Corporate VP of Sales at Microsoft about how to bring AI solutions together for better results.
Build the AI Agents Your Enterprise Needs With Moveworks
See how Moveworks AI Agent Marketplace, Agent Studio, and Plugin Workspace enable any developer to easily install, build, and customize enterprise AI agents.
AI for IT: 5 Use Cases and Examples for Enterprise
Artificial intelligence helps IT teams across industries eliminate busywork and streamline workflows. Learn what it can do and how to start using AI for IT.
The enterprise guide to intranet search: Definition, key benefits, and top use cases
Intranet search empowers enterprise employees to find answers and resources housed within their company’s internal database. Learn how to get started here.
Automation in ITSM: The Top Uses for AI and Best Practices for Success
ITSM automation refers to the use of AI and other technologies to streamline how IT teams deliver IT services. Learn the top use cases and how to get started.
The Power of AI Agents: Insights on Transforming Finance Through Task Automation
Moveworks shares insights on how customers use AI agents to transform finance by automating tasks and boosting efficiency.
Leading enterprise chat platform uses AI to crowdsource IT support
Leading enterprise chat platform partners with Moveworks to crowdsource IT support with AI and achieve its vision of friction-free business. Read the case study.
Leading Logistics Company Transforms Frontline IT Support with AI
Learn how a leading logistics company revamped their IT support with AI, achieving high user adoption and reallocating resources to automation projects.
Fast-Track AI Agent Discovery and Deployment: Introducing AI Agent Marketplace
Fast-track AI agent discovery and deployment with AI Agent Marketplace. Deploy prebuilt or custom AI agents in minutes on Moveworks' Agent Studio platform.
Expense Management
Build an AI agent that kicks off the process of submitting an expense report.
Incident Management
Build an AI agent that gives teams visibility into incidents and their status.
PTO Management
Build an AI agent that enables a manager to easily see team members on PTO on a specific date.
11 AI Assistant Examples for Enterprise Business
Virtual assistants automate a variety of tasks to make our lives easier. See what they can do for business and compare the top AI assistants for enterprise.
What is Knowledge Management Software? Benefits, Features & How to Choose the Best Solution
Discover how knowledge management software streamlines information sharing, boosts collaboration, and enhances productivity for your team.
AI for ITSM: Boost Efficiency, Automation & IT Performance
Discover how AI for ITSM enhances efficiency, automates workflows, and improves IT support. Streamline incident management and boost productivity with AI.
CEO perspective: Thoughts on joining forces with ServiceNow
Moveworks $2.85B acquisition by ServiceNow is set to redefine AI in the workplace. Why we believe this combination creates the ultimate AI platform for employees.
Rapport de préconisations sur l'implémentation d'un agent IA
Téléchargez dès maintenant ce guide indispensable pour structurer votre approche et maximiser la valeur de l’IA dans votre entreprise.
Global tech company helped 65K employees immediately adapt to remote work with AI
Global Tech Company helped 65K employees immediately adapt to remote work with AI. Read the case study.
AI Transforms Employee Support at Leading Sustainable Energy Company
Discover how a sustainable energy leader used Moveworks AI to resolve 40% of support issues instantly, boosting efficiency and employee satisfaction to 96%.
Leading automobile manufacturer reclaims 70,000 productivity hours with AI
Moveworks saves one of the world’s leading automakers more than 70,000 hours in productivity while delivering an MTTR of 11.4 minutes. Read the case study.
A Leading Global Technology Company Revolutionizes IT Support with AI-Powered Platform
Learn how a global technology leader improved IT support with an AI-driven platform, enabling rapid deployment and enhanced employee experience worldwide.
11 Employee Self-Service Software for Enterprise
Review the best employee self-service software solutions on the market in 2025 and find out which ones are worth the investment for your enterprise.
10 Best Self-Service HR Systems for the Enterprise
Compare leading self-service HR systems that empower employees to help themselves with common HR requests. Plus, get tips for choosing an ESS system.
Why Enterprises Need an ITSM AI Assistant
Wondering if an ITSM chatbot will level up your service desk? Find out what an AI Assistant can do and how advanced automation puts it ahead of chatbots.
Supercharge Your Knowledge Base for Self-Service
A self-service knowledge base empowers employees to find answers to questions. Learn how to enhance your knowledge base with robust, AI-powered self-service.
The Enterprise Guide to HR Onboarding Automation
Speed up the onboarding process, save HR staff time, and improve the new hire experience with an HR onboarding automation solution like Moveworks.
3+ Stakeholder Tools Driving AI Transformation
Discover how AI elevates self-service by delivering more personalized knowledge, filling data gaps, reducing IT workload with analytics, and speeding up document review.
How Toyota Reduced MTTR from Days to Minutes with AI
Gain actionable insights to overcome your own processing challenges, speed up resolution time, and benefit from automation across departments.
Self-Service Help Desk: The Complete Enterprise Guide
A self-service help desk saves employees time by empowering them to answer their own questions and solve their own issues. Learn how to build one with AI.
How to Provide Next-Level Support with AI Self Service
Find out how artificial intelligence is transforming the way businesses provide support and learn how AI self-service platforms make it possible.
Major Biotech Firm Saves $1 Million Annually with Conversational AI
Discover how a leading biotech firm saved $1 million with Moveworks' conversational AI. Read the case study to learn about their IT cost reduction strategy.
Learn 8 Automations to Accelerate HR Support
Implement new ways to automate your most repetitive HR processes to enhance your employee experience, improve workflows, and reduce manual tasks.
AI Onboarding Success Story: Professional Network Evolves with Moveworks
Explore how a leading professional networking platform transformed employee onboarding using Moveworks AI, integrating 500+ new hires in 3 months.
How a leading financial software company unlocked 5+ hours per day for technicians with AI
A financial software company automated IT tasks, freeing up 5+ hours per day for technicians. Read how an AI assistant is helping them focus on innovation, not busywork.
How a Leading Network Infrastructure Provider Delivers HR Help at Machine Speed
An HR chatbot offers employees instant help at work. Read the story. .
8 Ways Moveworks Makes Supporting Employees Effortless
The Moveworks Advantage: Get actionable insights from industry leaders at Procore, Palo Alto Networks, Autodesk, Unity, Vituity, Seagen, Verisk, and Equinix.
How a global tech firm harnesses AI to reclaim employee productivity
Discover how a global tech firm optimized their workflows and enhanced productivity with Moveworks, targeting to give back 4 hours per week to employees by 2026.
2025 Agentic AI Guide: 100+ Use Cases For The Enterprise
Discover how enterprises are using Agentic AI to automate decisions, streamline workflows, and boost productivity. Download the guide now.
Infographic: 4 Big Shifts IT Teams are Making with AI 2025
Our infographic uncovers the key AI trends in IT. Learn how to go from AI hype to maximum AI impact with insights on how to integrate AI effectively.
Top Features Every Service Desk Self-Service Portal Should Have
Improve IT support with a service desk self-service portal. Empower users to resolve issues, access resources, and boost efficiency with seamless self-service.
How an Automated Ticketing System Streamlines Processes
Enhance IT and HR support with automated ticketing systems. Streamline help desk operations, resolve requests faster, and improve employee experience with AI-driven automation.
What Is a Virtual Agent? How AI Is Transforming Customer Support
Enhance customer support with a virtual agent — AI-powered automation for instant responses, reduced wait times, and seamless interactions. Boost efficiency today!
How to Build an AI Assistant (+ When to Buy One)
An AI Assistant transforms the enterprise workplace by providing hands-free automation capabilities. Learn how to build an AI Assistant or chatbot.
Why Every Company Needs an AI Assistant for Their Business in 2025
Boost productivity with an AI assistant for business. Automate tasks, enhance customer support, and streamline workflows with smart, efficient AI solutions.
Drive value with Moveworks AI agents
Hear how EisnerAmper uses Moveworks AI agents to save time for their client-serving professionals by automating and streamlining administrative tasks, enabling them to better serve their client base.
Transitioning to AI: Enhancing IT Support and Employee Satisfaction
Explore Webflow's journey from MSP to AI, enhanced IT team performance, improved employee satisfaction, and lifted productivity. Dive into the detailed case study.
>70% of Jamf employees use AI-powered support
Jamf uses Moveworks to provide instant support to employees. Read the case study.
Hearst needed fast support to stay on top. AI delivered.
Hearst needed to speed up employee support to stay competitive. Read how Hearst up-leveled IT and Finance support with Moveworks.
What building AI agents with Moveworks represents
From upscaling backend processes to better customer service, how are AI agents going to change the game for Lockton?
Revolutionizing Global IT Support with Agentic Automation
Discover how Siemens leverages agentic automation to enhance global IT support, reduce ticket volume, and unify systems.
Nutanix reduced MTTR with AI implementation strategy
Nutanix reduced mean time to resolution in less than two months with an AI implementation strategy focused on rapid time to value. Read the case study.
Wellstar saw AI copilot ROI in days with Moveworks
Wellstar saw ROI on its AI Assistant in a matter of days. Read the case study to learn how Wellstar transformed its employee experience with Moveworks.
Vituity helps physicians with proactive IT support
Vituity freed up 40% of L1 help desk agents to focus on higher priorities with AI-powered proactive IT support. Read the case study.
91% of Unity satisfied with technology experience
Over 90% of Unity loves their IT team. Learn how generative AI delivers exceptional support at technology that scales. Read the case study.
Verisk increased employee engagement with AI comms
Verisk increased employee engagement with Moveworks’ conversational AI comms. Read the case study.
Stitch Fix sets gold standard for hybrid communication
Director of IT at Stitch Fix shares the hybrid communications strategy that keeps every stylist on the same page. Watch the video.
TC Energy’s <2 month AI digital transformation
For Chris Foster, CIO at TC Energy, effective AI digital transformation depends on the processes and people driving change within the company. Watch the video.
The Wonderful Company's AI digital transformation
The Wonderful Company empowers employees with AI. Meet Wond-E, the AI Assistant automating IT support and tailoring solutions to each employee’s unique needs.
Robert Half used AI on Microsoft Teams to build a virtual workplace
Robert Half used an AI Assistant to use Microsoft Teams effectively, seeing a 6X increase in Teams’ adoption companywide in a matter of months. Read the blog.
Leidos sees substantial reduction in resolution time with Moveworks
Leidos is a Fortune 500® technology innovator rapidly addressing vexing global challenges in national security, health, and other critical sectors.
Slack uses AI to crowdsource IT support in chat
Slack partners with Moveworks to crowdsource IT support with AI and achieve its vision of friction-free business. Read the case study.
How Power Design built the service desk of the year with AI
Power Design enabled its IT team to focus on innovation and strategic initiatives by using Moveworks' AI to automate repetitive tasks. Read the case study.
Palo Alto Networks saved productivity with AI
How Palo Alto Networks saved its hybrid workforce 351,000 hours of productivity with AI. Read the case study.
98% of Procore is satisfied with employee experience
98% of Procore employees are satisfied with a digital employee experience strategy powered by Moveworks’ AI. Read the case study.
95% of Medallia uses a copilot to engage employees
95% of Medallia’s employees are engaged with an IT support AI Assistant. Read the case study.
5-minute IT approval process? loanDepot says yes.
At loanDepot the approvals process takes less than 5 minutes. Read the case study.
Mercari US reduced IT tickets by 74% with AI
Mercari used Moveworks to resolve IT issues, successfully handling 74% of tickets and enabling the company to scale operations. Read the case study.
IT tickets become a to-do list with Employee Experience insights
Intercontinental Exhange (ICE) uses Moveworks’ AI-powered Employee Experience Insights to break down ticket data and understand what’s slowing people down. Watch the video.
Consumers Energy saves with internal communication software
Consumers Energy saved $55K with Moveworks’ AI-powered internal communication software. Read the case study.
Broadcom integrates its IT knowledge base with AI
57% of Broadcom’s IT issues are solved in less than a minute. Read the case study.
Equinix makes IT queues disappear with AI triage
Equinix’s L1 service desk makes IT queues disappear with an AI-powered triage ticking system. Read the case study.
Albemarle 2x productivity with Moveworks’ Employee Experience Insights
Albemarle uses Moveworks’ Employee Experience Insights to seamlessly support its global operations — without adding headcount. Read the case study.
Achieve won over workplace with self-service IT
Achieve empowers its employees to self-service IT support on Slack with an AI-powered Assistant. Read the case study.
More than 25,000 AkzoNobel employees are leveraging Moveworks
More than 25,000 employees at AkzoNobel are now actively leveraging Moveworks to find information across business applications. Read the case study.
Drive value across teams with AI agents through Moveworks
How does EisnerAmper use Moveworks to reduce toil and increase efficiency for both their front and back office teams?
Leading software company uses conversational AI to resolve IT issues in less than a minute
A major software company uses advanced conversational AI to make IT efficient by resolving issues in less than a minute. Read the case study.
AI is the face of onboarding at a leading enterprise software org
Simplify onboarding by providing instant answers to pressing questions and automating account and software access for new employees. Read the case study.
75,000 hours of productivity savings with the Moveworks AI Assistant
Moveworks saves a leading global biopharmaceutical company more than 75,000 hours in employee productivity. Read the case study.
Building with the Agentic Automation Engine
What does Agentic Automation and less code writing mean for Lockton?
Build AI agents through Moveworks for Workday & SAP
With AI agents that make time, PTO, and address lookups more accessible in Workday to SAP timesheet and billing summarizations, learn how EisnerAmper is taking the work out of make-work.
11 AI Workflow Tools to Supercharge the Way You Work
Learn what sets AI workflow tools apart from other automation solutions and compare the top AI tools to discover which one is the best option for your business.
HR Digital Transformation: How AI is Reshaping the Workplace
Discover how HR digital transformation enhances efficiency, automates processes, and drives employee engagement for a smarter, tech-driven workplace.
11 Leading Agentic AI Tools for Businesses
Learn about the agentic AI tools and how they work. Plus, find out how agentic AI tools are helping businesses in 2025.
What is an AI Assistant? Everything Businesses Need to Know
Discover what AI assistants are, how they work, their benefits, and examples for home and work. Learn how they can boost productivity and simplify tasks!
6 Digital Transformation Examples Driving Business Success
Discover real-world digital transformation examples across industries, showcasing innovation, efficiency, and growth through cutting-edge technology solutions.
Access extensive LLM knowledge with Quick GPT
When internal docs fall short, break through with GPT-class models. Instant answers, rapid content creation, and detailed analysis — see Quick GPT in action in your AI Assistant.
AI at Work: 11 Ways AI Can Automate Routine Tasks in Salesforce
Discover how AI-driven automation can enhance productivity in Salesforce. Learn 11 effective strategies using tools like Moveworks to streamline tasks and improve efficiency.
10 Use Cases to Transform Your Finance Operations with AI
Explore 10 AI use cases in finance and finops, including automating expense management, risk management, and budget management, to enhance accuracy, efficiency, and decision-making.
AI Use Cases for Developers: How AI is Transforming Software Development
Discover practical AI use cases for developers, including code generation, bug detection, and automated testing. Learn how AI can enhance software development and boost productivity.
Transforming the enterprise: insights from a next-gen copilot early adopter
Discover how to drive organizational transformation with Moveworks. In this customer-led keynote, you’ll get to hear directly from next-generation AI Assistant early adopter-GitHub.
How Moveworks empowers this game developer to build & deploy LLM apps at scale
Technology has entered a new paradigm with the rise of LLMs and AI — and leveraging these advancements is a business imperative.
From ideas to action: the power of reasoning
As the AI industry continues to evolve at an astounding pace, this session offers an insightful glimpse into the latest advancements and innovations from Moveworks.
Fireside chat: Bringing together AI solutions for better results
Join us for an engaging conversation between Katy Brown, Corporate Vice President of Enterprise Sales, Software & Digital Platforms, and Bhavin Shah, CEO of Moveworks.
Enable your developers to build custom plugins for your Moveworks Copilot
Since the launch of Creator Studio last April, we’ve seen customers extend the power of their Moveworks AI Assistant to their entire tech stack.
CEO Welcome
Moveworks’ CEO, Bhavin Shah, sets the stage for a day filled with breathtaking demos and exciting insights from industry leaders.
Quick GPT: Secure access to generative AI, right where you work
Moveworks' Quick GPT brings GPT-4o into your enterprise AI Assistant—securely embedded in Slack and Teams with enterprise-grade controls. See how it transforms IT, HR, and finance help desks.
Discover the Public Sector AI Growth Opportunity
Moveworks' FedRAMP Ready designation validates our commitment to safeguarding customer data and lets us serve US Federal Government agencies and contractors.
Driving Productivity at Ciena with AI
Hear how Ciena’s AI strategies boosted employee happiness and productivity with 100+ custom AI use cases built with Creator Studio. An example of how AI can increase productivity.
Chatbot vs. Agent vs. Assistant: Definitions and Differences
What’s the difference between a chatbot vs. agent vs assistant? While they seem similar, how each operates, what they can do, and when to use them can vary.
How to Use ChatGPT for HR: Everything Enterprise Businesses Should Know
ChatGPT for enterprise HR provides AI automation at scale. But it isn’t the only solution. Learn the limitations of ChatGPT and what alternatives to consider.
IT Digital Transformation in The Age of AI
As artificial intelligence revolutionizes the way we work, IT digital transformation becomes increasingly important for enterprises to stay competitive.
How to Build an AI Agent: A Guide for Beginners
Learn how to build an AI agent, from defining its purpose and choosing an agentic framework to testing and deploying intelligent agents in the workplace.
AI at Work: 10 Ways Engineering Teams Accelerate Daily Productivity with AI Agents
How can AI improve engineering? AI agents help engineers to automate tasks and troubleshoot faster among other benefits. Join our webinar to learn the many ways AI is changing the engineering field.
Unblock Productivity: The Power of Enterprise Search
Learn how an AI-powered enterprise search solution can improve efficiency by enabling self-service access to accurate answers from various systems.
Agency Efficiency Program
This program is designed to fast-track your deployment of Moveworks agentic AI Assistant for your employees.
Moveworks is now a FedRAMP (®) Ready agentic AI platform dedicated to the public sector
Agentic Frameworks: A Guide to the Systems Used to Build AI Agents
An agentic framework supports the creation of AI agents and informs how they interact with each other to provide automation. Here’s everything you need to know.
Reviewed: The 13 Best Conversational AI Platforms for 2025
Conversational AI mimics human dialogue to provide user-friendly automation. Here are some of the top conversational AI platforms to consider in 2025.
The Fundamentals of Enterprise Knowledge Management
Enterprise knowledge management is how organizations create, share, and retain knowledge and information. Learn how it works and what the new role of AI is.
Agentic AI Vs AI Agents: 5 Differences and Why They Matter
AI agents are the building blogs of agentic AI. But they aren’t the same thing. Learn the definitions and the key differences between agentic AI vs AI agents.
What Is An AI Agent Builder? The 7 Best Solutions in 2025
An AI agent builder is the solution that businesses need to create an agentic AI framework and deploy AI assistants in the workplace. Compare the top builders.
AI Saves One City 3000 Hours Annually
Discover how Moveworks' AI solution saves 3000 hours for one mid-sized city, transforming IT operations and saving costs efficiently.
Agentic AI's Impact on the Workforce in 2025
Leaders from Johnson Controls, Deloitte, and Moveworks will explore how agentic AI can transform work both for employees and the teams that support them.
IT Industry Trends: A Guide to the 4 Shifts Shaping IT in 2025
In 2025, the IT industry is undergoing transformative shifts. A key trend is the evolution of AI, as IT leaders move past the hype to strategically scale AI for maximum impact and integrate AI effectively.
13 AI Automation Examples and Use Cases For Businesses To Improve Productivity
From streamlining HR processes to automating IT support and customer service, here are some of the top AI automation examples and use cases for businesses.
What Is Agentic Automation, and Why Does It Matter?
Agentic automation leverages advanced AI algorithms and autonomous AI agents to streamline workflows and complete tasks with minimal human intervention.
9 Generative AI Use Cases That Have Completely Transformed Industries
Generative AI can create written text, images, and more. Here are 9 generative AI use cases and examples that show how AI supercharges the way businesses work.
What Does “Agentic” Mean? A Definitive Guide to the AI Buzzword
Agentic refers to agent-like behavior. But its true meaning varies based on context. Here’s what it means and why it’s the latest trend in AI.
Agentic Systems Are The Rise of Agentic AI-powered Automation
Agentic systems are the future. These autonomous technologies can not only understand requests like generative AI, but they can take action, like Siri dialing a call or Alexa sharing a local weather forecast.
The Ultimate Guide to Enterprise AI Solutions (+ 13 Best Tools)
Enterprise AI leverages advanced technologies to automate key processes and enhance performance. Learn about the best enterprise AI solutions in 2025.
Hello, Quick GPT: Driving Increased Employee Productivity in the Moveworks AI Assistant
Moveworks Quick GPT enables higher employee productivity from Moveworks AI Assistant. Learn how it can help limit app sprawl, improve security, and boost efficiency.
AI at Work: How to Maximize Employee Efficiency with Enterprise AI Search
See how Enterprise AI Search by Moveworks is transforming work with smarter, action-driven results. This session will show some of the workplace productivity gains through the use of AI-powered search. Register for our webinar.
The Power of AI Agents: Insights on Transforming HR Through Task Automation
Moveworks shares insights on the impact of automating AI agent in HR in a data-driven impact story. Read on to understand how to build your AI future.
Sharing data-driven insights on AI agents and the AI future
Moveworks shares insights on the impact of agentic AI, interviews with expert leaders, and data-driven impact stories. Read on to understand how to build your AI future.
How HR Automation Streamlines Workflows and HR Business Processes
Discover what HR automation is and how AI can help streamline workflows and automate common human resource processes and tasks in boosting company efficiency and productivity while lowering costs.
What Are AI Agents? Definition, Types, and How Intelligent Agents Work
Discover what an AI agent is, the different types of AI agents, benefits, and functions. Learn how these intelligent programs use reasoning to quickly transform complex needs into actionable steps.
89% of employees at a leading e-signature company use AI for IT support
89% of employees at a leading e-signature company use AI to get help at work. Read the case study.
AI and Automation: Definitions, Differences and 2025 Outlook
AI and automation are shaping our present and future. Together, they streamline business processes and boost efficiency. Learn what AI automation is, how AI and automation differ, and what the future of work looks like with these powerful technologies.
How Does Enterprise Workflow Automation Work? Here’s 11 Examples
Enterprise workflow automation tools enhance efficiency and productivity. Learn the core features to look for and compare the top business process and workflow solutions on the market.
AI in Business: How and Why Companies Are Using AI for Automation
AI empowers businesses with advanced automation. Find out what this means for your enterprise and learn why AI assistants are the future of AI in business.
The 30 Best AI Automation Tools (+ How to Use to Improve Efficiency)
Learn what types of AI automation tools exist, find out what their capabilities are, and understand how you can use AI to automate workflows for your business.
What Are Agentic Workflows? A Guide For Business Process Automation
Agentic workflows deploy AI agents to interact with LLMs, APIs, and other sources to automate tasks in a sequential fashion. Learn how agentic workflows in AI work and how they can automate business processes.
AI in the Workplace: The Past, Present, and Future of AI at Work
Learn the real role of AI in the workplace, how advanced technologies support your workforce, with real examples of AI at work and how best to maximize artificial intelligence’s benefits for your business.
What are AI PDF Summarizers? How Document Summarizers Work
An AI PDF summarizer uses machine learning and natural language processing to read your document’s text and images to provide a concise summary. Learn how AI summarizers work and what free tools are out there.
What is IT Automation? An Complete Guide in the Age of AI
IT automation refers to how organizations use software, AI, and other technologies to streamline workflows, minimize the need for human intervention, reduce manual intervention and replace repeatable processes.
Using AI in HR: How Artificial Intelligence Has Significantly Improved HR and Human Resource Management
Explore how AI has revolutionized HR by streamlining recruitment, automating common HR tasks, improving processes with automation; saving time and money.
What is RAG in AI? How Advanced AI Models Work With RAG
What is RAG in AI? It’s the process that enables artificial intelligence models to generate more updated, contextual, and accurate results. Learn how RAG works and why it’s important.
Enterprise Search – Understanding the Technical Components of Moveworks’ Live Search
Explore how Moveworks’ Live Search optimizes query understanding, retrieval, and ranking to deliver accurate, real-time enterprise search results efficiently and securely.
Beyond AI Prototypes: Mastering Agentic AI Deployment
Learn how advanced reasoning and function calling techniques let you master agentic AI deployment across your enterprise – and move beyond simple AI experiments.
The 7 Best IT Automation Tools: 10 Things to Consider When Buying
IT automation tools streamline operations and minimize workloads by automating repetitive IT tasks. Find out what these tools can do and how to choose one.
AI for Work: 5 Ways Artificial intelligence is Changing How We Work
Artificial intelligence is revolutionizing the way we work. Discover why businesses are opting for AI and copilots to automate tasks and enhance productivity. And read about which AI tools are most effective for improving workplace efficiency.
The 7 Core Benefits and Advantages of Using AI in Business
Modern businesses need artificial intelligence to stay competitive. Understand the benefits of AI in business and see real-world examples of how AI has driven success.
AI Workflow Automation: What is it and How Does It Work?
Understand what AI workflow automation is, how it works, and why it’s core to improving productivity and increasing efficiency. See how AI assistants are transforming workflow and process automation for businesses big and small.
Increase Efficiency at Work with These 7 Best Practices and Tools
Learn how AI, automation, and project management tools can lead to increased efficiency and productivity in the workplace.Implement these proven tactics and cutting-edge tools designed to support employees and boost productivity.
What is an AI Knowledge Base? It’s a Powerful Knowledge Management System
An AI knowledge base supports employees by understanding queries and responding with personalized insights. Learn which tools to use to create your own.
The 20 Best Enterprise Generative AI Tools to Consider in 2025
Find out what the 21 best enterprise generative AI tools are and what they can do. Plus find out how some tools offer even greater benefits with advanced AI
The 5 Best AI-Powered Search Engines for Enterprise (2025)
See what the top AI-powered enterprise search engines are and what they can do for your organization. Plus, learn about the key considerations for choosing the best AI enterprise search platform.
What Are Intelligent AI Agents (And Can They Really Work Alone)?
The growing popularity of intelligent agents in AI is revolutionizing process automation. Find out what intelligent agents are, how they work, examples of intelligent AI agents and what they can do.
AI vs. Automation: What Are The Differences and Similarities?
AI and automation are often used interchangeably. While they often work together and have similar objectives, automated systems and artificial intelligence aren’t the same. Learn the differences and how they relate to each other.
Here's 6 Agentic AI Examples and Use Cases Transforming Businesses
Read through 6 real-world examples and business applications that display the transformative potential of agentic AI automating workflows and enhancing organizational efficiency in service, security, hr, finance, it, engineering and more.
What is Service Desk Automation? A Guide to IT Help Desk Automation
Service desk automation is how enterprises and businesses use AI and other technologies to streamline help desk and IT operations. Learn how service desk automation works, how AI is making automation faster, and the benefits of service automation.
Enterprise AI Strategy: How Forward-Thinking Businesses Plan Their AI Strategy
An AI strategy guides how businesses leverage AI to improve performance through implementation to adoption for increased productivity and efficiency. Learn how to plan out a successful AI strategy and AI idirectly impacts your company's performance.
How Durham County ignites AI transformation in public service with Moveworks
Learn how Durham County is using Moveworks AI to transform service delivery and drive innovation across 30+ different local government departments.
What is Agentic AI? Why it’s The Future of Artificial Intelligence
What is agentic AI? Agentic AI combines LLMs, ML, and other technologies so that the AI can complete tasks autonomously. Learn how agentic AI is different from other AI types, what it can do, and how it's being used across industries.
6 Enterprise AI Use-Cases, Real World Examples of How Businesses Use AI
Take a look at the top enterprise AI use cases to learn how AI supports everyone in an organization by eliminating the hassles of tedious, time-consuming tasks.
Enterprise AI: What it is, how it works, and how to implement it
Discover what enterprise AI is and what it can do for your business workflows. Plus, find out the obstacles to implementation and learn how to overcome them.
What does an AI copilot do? Understanding benefits and use cases
AI copilots use natural language processing to automate tasks, answer queries, streamline workflows, and provide employee support for increased productivity
Sitecore empowers employees with an AI assistant
Join our webinar to hear how Sitecore transformed their ITSM with Moveworks’ AI Assistant, leading to reduced ticket volumes and self-service ease.
What’s behind Brief Me? An exploration of its agentic engineering system
Discover Brief Me, learn how it speeds up insight extraction from files such as PDF, Word, PPT files – and learn how we built its agentic AI engineering system.
What is AIOps? Rising above the flood of data using AI for IT operations
AIOps automates IT operations across the business, detecting anomalies, reducing downtime, and enhancing IT efficiency to better manage complex ecosystems.
How enterprise automation transforms your digital workflows
Enterprise automation is how businesses use technology to simplify tasks and streamline processes to minimize repetitive tasks and save employees time.
How we’re securing permissioned content for enterprise search
Learn how Moveworks' secures permissioned content for enterprise search, discover how we’re building secure search for employees.
AI at Work: 6 Ways Steerable AI Transforms Employee Experience and Productivity
Learn more about steerable AI and how customizable AI can streamline tasks, improve real-time support while aligning with your enterprise’s unique operational needs.
Moveworks Policy Validators: Agentic AI built for compliance
Learn how Moveworks' Policy Validators enable AI agents to be able to adhere to business rules, enabling improved agentic AI compliance and rule-based decisions.
AI for Mission-Critical Success: Insights from Industry Leaders
Explore how AI enhances, not replaces, human work in our exclusive webinar featuring insights on ethical AI strategies in industries from the minds at AWS, Leidos, and Moveworks.
AI at Work: 10 Ways AI Agents Drive Enterprise-Wide ROI and Productivity Gains
Learn how AI agents can improve IT, HR, sales and finance, demonstrating the power of AI in how it can increase enterprise-wide productivity, efficiency and value by solving issues faster.
Action Orchestrator: Don’t let iPaas slow down your AI agents
Elevate your business ecosystem with our action orchestrator. Go beyond iPaaS for seamless, integrated operations.
How Moveworks Slot Resolvers turn language into action
Empower AI agents with Slot Resolvers, which bridge the gap between system and human language, boost developer output, and cut how much written code is needed.
The Ultimate Guide to AI Agents
What are AI Agents anyways? Download our free guide to discover how AI agents improve upon traditional automation by intelligently understanding language, planning actions, and executing tasks.
Content Gateway: A better way to build custom integrations for enterprise search
Our Content Gateway simplifies custom integrations for enterprise search, reducing developer tasks and enabling access across internal knowledge systems.
Introducing Moveworks Playground: Experience the power of AI agents at work
Experiment with our agentic AI assistant for enterprise in the Moveworks Playground. Whether your query is simple or multi-part, Playground is able to handle it.
Moveworks Manifest Generator: How AI Agents pick the right automation
Learn how Manifest Generator uses AI to streamline automation selection and how AI Agents intelligently choose the best automation for your specific needs.
AI at Work: 8 Ways To Supercharge Your Finance Operations
Watch this webinar to explore how AI can streamline your finance operations across common systems like Coupa, SAP Ariba, and SAP Concur.
Unlocking More Powerful AI Agents with Agentic Automation
Our Agentic Automation Engine makes it faster to build powerful AI agents with less code and simpler to create automations.
AI at Work: 5+ Ways to Drive HR Efficiency Across the Employee Lifecycle With AI Agents
Upgrade your HR systems with AI. Join this Moveworks’ webinar to learn how AI agents eliminate friction and streamline your HR workflows.
Introducing Moveworks Enterprise Search: Enabling Trustworthy and Accurate Insights — Powered by Agentic RAG
Moveworks introduces Enterprise Search that integrates Agentic RAG for insights that are accurate, deeply personalized and reliable.
Agentic RAG: Bring the power of reasoning to RAG
Moveworks' introduces reasoning to agentic RAG, offering a solution designed to help employees get the information they need to get work done.
AI grounding: How agentic RAG will help limit AI hallucinations
Moveworks' Agentic RAG introduces advanced AI grounding techniques, offering a solution designed for accuracy and reliability and to decrease AI hallucinations.
Moveworks Announcement: Introducing Enterprise Search
Announcing Enterprise Search by Moveworks. See how RAG and agentic reasoning elevates Enterprise Search to new heights.
Highlights from the GartnerⓇ IT Symposium™: Simplifying workplace productivity with AI
Discover key moments from the Gartner IT Symposium, how AI simplifies productivity and how to go from copilot chaos to calm.
Recent updates to Brief Me: Enhancing productivity across the globe
Moveworks' Brief Me helps you be more productive with Copilot. Experience global availability, try sample prompts, and interact with PDFs, docs, and more.
How Instacart led enterprise wide AI adoption
Learn insights around integrating AI support across multiple teams and how AI copilots and chatbots like ChatGPT can coexist in the corporate environment.
How AI Copilots Use Agentic Reasoning
Learn how agentic AI can work with reasoning engines to perform autonomous decision-making and complete multi-step tasks.
How HR teams can save time and help employees with Agentic AI
Learn how agentic AI is transforming work for HR teams and the organizations they support.
Improving the Reasoning Engine: How Moveworks continues to make agentic AI better for employees
Discover how Moveworks is enhancing its Reasoning Engine to make it easier to build countless agentic automations.
The Age of AI Agents is Here – How LLMs will ultimately transform your business
Join us and see how Moveworks' Creator Studio enables you to build powerful AI Agents that interact with systems and empowers developers to enhance workflows.
Hackathon highlights: Moveworks’ Agentic Automation Engine let developers build AI agents faster
At Moveworks NYSE hackathon, developers were built powerful AI agents with ease. Learn how Agentic Automation drives the future of automation.
The hidden benefit of AI for Instacart
Instacart’s secret to smarter answers and a better user experience? The Moveworks AI Assistant, turning snippets into insights that matter.
How Verisk provides instant support
After implementing Moveworks and cutting phone and email support, Verisk slashed response times and increased satisfaction — handling 83% of tickets in just minutes.
A productivity win for Jamf
Discover how Jamf boosted productivity by enabling employees to access everyday apps directly in chat — cutting down clicks and saving time.
Moveworks named a Challenger in Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management
Moveworks has been named a Challenger in first ever Gartner Magic Quadrant for Artificial Intelligence Applications in the IT Service Management space for 2024.
Gartner® Magic Quadrant™: AI Applications in IT Service Management
Moveworks named a Challenger in 2024 Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management. Get your copy of the report.
The HR leader's guide: How to automate employee support with AI
Boost HR efficiency with enterprise search and AI automation. Moveworks allows employees instant access to internal information, via Ai-powered self-service. Get our HR leader's guide.
20 AI summarization use cases to boost business productivity
Discover 20 AI summarization use cases that will help your business teams boost productivity and streamline operations using Brief Me for Moveworks Copilot.
Knowledge studio optimize knowledge base
Generate accurate, verifiable knowledge instantly with Knowledge Studio and transform your organization's knowledge management.
The 2 Types of AI Agents and Why They Matter
Learn about the variety of AI agents that currently exist and how AI agents are being utilized to improve both employee and business productivity, streamline operations, and transform enterprise efficiency.
What is a Reasoning Engine?
What is a reasoning engine? Take your expertise to the next level with powerful reasoning engine strategies as large language models (LLMs) continue to surge in popularity.
HR efficiency unlocked: Explore Workday workflow automations with Moveworks
Unlock the full potential of Workday by streamlining processes and workflows with automation and AI. Learn how to boost HR efficiency with Moveworks.
How does Brief Me, AI document summarizer, work?
From PDFs to slides, Brief Me revolutionizes document and file processing with real-time summarization, analysis and insights. Powered by Moveworks AI.
How self-service automation powers ultra-efficient support operations
Discover how self-service automation transforms support operations. Learn how AI-powered tools streamline processes, reduce tickets, and improve user satisfaction.
ROI for AI? How business-led automation increases ROI
Discover why business-led automation delivers better value for AI than individual empowerment. Learn how enterprises maximize value and improve AI ROI.
Introducing Agentic Automation
The future of enterprise efficiency is agentic AI. Agentic Automation bridges the gap between natural language and APIs allowing AI agents to take action.
Agentic Automation
Moveworks introduces their Agentic Automation to improve business productivity, turning complex tasks into simple AI-driven workflows. Harness the power of agentic AI to drive enterprise efficiency, productivity.
Introducing the Plugin Library for Moveworks Copilot
Explore the new Plugin Library for Moveworks Copilot. Discover how Creator Studio enhances extensibility with hundreds of plugins for enterprise systems.
Github uses AI to unblock its people
From answering complex questions to streamlining workflows, see how the Moveworks AI Assistant keeps the Github team moving forward without friction.
Engage with documents for deeper insights with Brief Me
Upload documents – up to 5 at a time – to summarize content, cross-reference information, and generate findings grounded in references you trust.
Moveworks Surpasses $100 Million ARR with Agentic AI Copilot
Moveworks has reached $100 million in annual recurring revenue by transforming enterprise AI with its Agentic AI Copilot.
Moveworks Reasoning Engine: Productivity with Agentic AI
The Moveworks Reasoning Engine uses agentic AI to autonomously solve complex problems, streamline operations, and enhance employee productivity. Learn more.
3 must-haves for enterprise copilot success: Search, action, and productivity
What makes a successful enterprise copilot? Look for the 3 key features: search, action, productivity. Learn how to choose the right copilot for your employees.
5 smart ways to use AI in sales to close more deals
Discover how AI in sales can transform your team's performance. Learn 5 proven strategies to leverage AI for finding leads, closing deals, and driving revenue.
What’s synthetic data and why it’s important for AI development
Explore the importance of synthetic data in AI development, its generation methods, use cases, benefits, and the future potential of this innovative approach
Brief Me: AI-powered document insights for smarter workflows
Discover how Brief Me by Moveworks revolutionizes document analysis. Extract instant insights, boost productivity, and streamline workflows with AI-powered summarization.
8 Workday automations to unburden your HR team
Discover how Workday automation can streamline HR processes and improve efficiency. Learn about HR use cases for the employee lifecycle to boost productivity.
Creator Studio Workshop: Build A Custom Salesforce Agent
This workshop will equip your sales reps, marketing teams, and business leaders with the tools to interact more effectively with Salesforce data.
How workplace search finds what your employees need, fast
Learn how workplace search instantly helps employees find files and knowledge, leading to enhanced decision-making, collaboration, and productivity.
IT Leader’s Guide to a Successful Enterprise AI Assistant
Get an in-depth understanding of how you can break down silos and enhance productivity by combining search with AI automation. Get our IT leader's guide.
AI at Work: 7 Automations You Can Do in Salesforce Today
Streamline processes within Sales and IT by harnessing the power of AI automations. Discover the 7 things you can automate in Salesforce today.
A complete guide to agentic RAG
Agentic RAG, an evolution of traditional RAG systems, enhances information retrieval with intelligent agents for more accurate, flexible, and efficient results.
Building Trusted Mission AI Partnerships in the Public Sector: Insights from the Leidos Symposium
Discover how government agencies and tech partners can overcome challenges in order to build trust and drive enterprise-wide AI innovation.
AI costs for business: Considerations before investing in AI
Uncover the true cost of AI for your business. Learn about factors affecting AI pricing, development costs, and the value of ready-made solutions.
How IT Leaders can unlock productivity with AI
In this guide, get a clear understanding of how AI boosts productivity, how to overcome internal skepticism and how to implement a successful AI strategy.
Moveworks' agentic Reasoning Engine gets GPT-4o upgrade
Discover how Moveworks Copilot uses GPT-4o for enhanced reasoning and speed, powering task automation across enterprise systems.
How to Invest in an AI Assistant for Your Business
Get the guide to learn everything you need to know about investing in an AI Assistant.
Marsh McLennan's AI Assistant Support Strategy
Learn how Marsh McLennan excels at complex IT operations across multiple business lines grown through acquisitions and global expansion with an AI Assistant
Moveworks named a Leader in 2024 Forrester Wave
Forrester gave Moveworks the highest possible score for 19 criteria in the latest Conversational AI for Employee Services, Q3 2024 report, including advanced language facilities.
Conversational AI Platforms For Employee Services, Q3 2024
Moveworks named a Leader in Forrester Wave™: Conversational AI Platforms For Employee Services, Q3 2024. Get your copy and read through the comprehensive evaluation.
AI strategy for CIOs: The top 5 productivity problems
Boost productivity & empower your workforce with a winning AI strategy. Learn how to solve top challenges & choose the right AI vendor for your business.
Hands-On Workshop: Querying Any Data in Workday
Explore how to use Queries to automatically lookup PTO balances and access data from custom Workday reports
Why we're building Copilot for web: experience & accessibility
Discover how Moveworks' Copilot for the web will transform user experience with AI-driven search, effective notifications, and greater employee accessibility for all.
How agentic RAG improves AI answer accuracy and relevancy
Discover how agentic AI powers retrieval augmented generation (RAG), solving scalability issues and delivering precise, context-aware results for smarter AI.
Effective use of LLMs in the enterprise
Generative AI is transforming the enterprise. Learn how to effectively use LLMs, LLM deployments, RAG and why Moveworks leads in AI-powered business solutions.
The best AI automation tools for the enterprise
Discover the leading AI automation tools transforming the enterprise in 2024. Explore categories, top picks, key features, and how AI automates the enterprise.
Secure code execution in LLMs for better AI
Extend LLM capabilities with secure code execution. Learn how sandboxing, fuzz testing & Python secure code execution enhance AI without compromising security.
10 Ways AI Automates Repetitive Workday Tasks
In this AI at Work webinar, discover how to harness the power of automation to streamline processes within Workday.
Overcoming 3 key AI assistant deployment challenges
Explore how Moveworks addresses data quality, ranking, and source selection challenges in AI assistant deployment for enterprises.
AI productivity tools for business
Drive AI innovation in your business with AI tools designed to enhance employee productivity. Discover platforms suited for both single and multi-use cases.
Unlock the Power of Agentic AI within IT
Discover the impact an agentic AI system can have on your IT operations. Join us on July 15 to discover industry-level insights on AI trends.
Resideo’s Rapid AI-Powered Service Desk Success
Join us on July 31 for an exclusive webinar to learn how Resideo achieved a seamless transition to an AI service desk in record time.
Creator Studio: Enterprise-wide automation
Creator Studio is a powerful platform transforming enterprise automation. Discover key features, customer success stories, and our exciting roadmap
Maximize your Moveworks investment with our Professional Services
Moveworks offers professional services to help maximize the benefits of our genAI platform.
5 AI Strategy Problems CIOs Must Solve
Join us for an exclusive webinar where we dive deep into the 5 critical areas of business performance that benefit the most from AI integration.
Microsoft Copilot vs. Moveworks deep dive
Discover the differences between Microsoft Copilot and Moveworks to better understand how they work together to unlock generative AI in your business.
Measuring the ROI of artificial intelligence
Effectively measure the ROI of genAI and optimize your AI investments by understanding the key challenges, strategies, and ROI metrics.
How generative AI increases workplace productivity
Generative AI increases workplace productivity by automating tasks, enhancing comms, and optimizing resources, so your team can focus on innovation and growth.
What is enterprise search and why you need it in 2024
Learn what enterprise search is and why your business needs it in 2024. See how enterprise search can boost productivity by centralizing your organization's knowledge.
Boosting Productivity & Employee Satisfaction
Learn how Webflow transitioned from a traditional managed services provider model to an AI-driven approach and drove employee productivity.
Apply Microsoft Azure Consumption Commitments to Moveworks Copilot
Existing joint Microsoft-Moveworks customers can now purchase the Moveworks AI Copilot through the Azure Marketplace with Azure Consumption Commitments.
AI at Work: Supercharge your Sales Motion
In this AI at Work webinar, we’ll show you how GenAI copilots will work alongside your sales operations to streamline workflows.
AI adoption strategy: maximizing AI tool usage
Learn how-to unlock the full potential of AI in your organization. Maximize your AI investment and grow user engagement with an effective AI adoption strategy.
Moveworks.global 2024 recap: What you missed
Read the Moveworks.global 2024 event recap for key takeaways, product innovations, and announcements from all Moveworks.global speakers & customers.
Envisioning Secure and Ethical AI
Learn how-to secure AI: ground techniques for reliable models, prevent data leaks, use synthetic data for privacy, and role-based access control for security
Moveworks and Microsoft partnership
Moveworks partners with Microsoft for its AI Copilot to deliver secure, scalable, and robust AI solutions to its customers.
The 8 best enterprise search software tools
Discover the top enterprise search software tools for streamlined data access & increased productivity. Explore AI-powered solutions now!
Creator Studio Hands-On Workshop: Automate Expense Report Lookup in Concur
Expense reimbursement is a classic example of employees getting bogged down by shallow work. Employees spend significant amounts of time navigating in and out of Concur resulting in poor experience and inefficient use of company resources.
Visite guidée de Moveworks
Inscrivez-vous dès aujourd’hui. Découvrez comment Moveworks offre un support instantané et permet de créer vos propres cas d'utilisation du copilote.
How to improve your knowledge base with AI
Learn how AI knowledge bases enhance knowledge management by enabling continuous learning, personalized support, and knowledge discovery.
Generative AI for the enterprise architect
Learn how architects can drive AI transformation in partnership with AI councils and improve employee productivity while driving ROI for existing tech stack.
Forrester Webinar: Total Economic Impact™ (TEI)
Watch on-demand: Forrester speaks to Moveworks' Total Economic Impact™ (TEI) study. Companies can achieve 256% ROI and savings of $11.5 Million over 3 years.
4 Transformations IT grâce à l'IA en 2024
La révolution par l'IA est en cours. Découvrez comment les directions informatiques peuvent tirer parti de l'IA en 2024
100+ AI copilot use cases for the enterprise
More than 100 AI copilot use cases across the enterprise. Elevate IT efficiency, increase employee productivity, and streamline workflows.
The Moveworks Advantage: 8 support game-changers
Learn about the 8 game-changing things only Moveworks can do for employee support with AI.
How agentic AI is driving the next evolution of enterprise AI
Agentic AI represents an evolution in AI, with goal-directed behaviors and autonomous decision-making. Explore key innovations in this emerging field.
Moveworks achieves Ultra-low latency with NVIDIA TensorRT-LLM
Learn how Moveworks, leveraging NVIDIA's TensorRT-LLM, is revolutionizing employee service with next-level responsiveness and efficiency.
The Enterprise Architect's guide to conversational AI usefulness
Unlock maximum conversational AI benefits with an enterprise copilot strategy.
Moveworks expands global reach with new EU, Canadian, and Australian data centers
Moveworks' data center expansion in Europe, Canada & Australia means European, Canadian, and Australian customers have control and flexibility over their data privacy and data residency.
Moveworks year in review 2023
Learn about Moveworks’ 2023 year in review: new events, product updates, growth milestones, customer successes, awards, and more.
6 HR metrics leaders should know in 2024
6 key HR metrics every HR leader should know in 2024 to improve employee productivity and increase satisfaction.
Webinar: 4 Big AI Shifts IT Teams are Making
Watch a renowned IT leader for a thought-provoking session, dissecting the four monumental shifts IT is making in AI for 2024
AI security for our next-gen enterprise copilot
Learn about AI security and the rigorous measures Moveworks takes to ensure safe and responsible AI usage while also protecting enterprise IT ecosystems.
5 help desk metrics to know in 2024
Learn about the 5 key IT help desk metrics every IT leader should know in 2024 to ensure employees get the support they need — quickly.
Webinar: Broadcom & Power Design's AI Support
Get an inside look into why Broadcom and Power Design Inc invested in employee experience and AI to fuel business success.
Looking back on the year that ChatGPT took over
Dive into ChatGPT history one year after its Nov. 2022 launch. Explore how this AI breakthrough sparked hype and debates, transforming the technology landscape.
The Enterprise Architect’s Guide to Conversational AI Use Cases
Discover a robust set of conversational AI use cases for enterprise architects to inspire ideas for streamlining systems and processes across your organization.
The next-gen Moveworks Copilot: An inside look
Get an inside look at the Moveworks' next-gen Copilot — the AI copilot flexibly designed to tackle end-to-end enterprise challenges seamlessly.
Moveworks.global recap: Leading companies are innovating with AI
Read the Moveworks.global event recap for key takeaways, product innovations, and announcements from all Moveworks.global speakers & customers.
Building MoveLM: A large language model dedicated to the enterprise
Moveworks' LLM: MoveLM represents the leading edge of our years-long pursuit to meld massive datasets and models with an enterprise focus.
The Enterprise AI Assistant Handbook
Learn everything to know about enterprise AI Assistant and how they can level up your digital workplace. Download the enterprise AI Assistant handbook!
Gartner Recap: 3 key themes at the 2023 IT Symposium | Xpo
3 takeaways from 2023 Gartner IT Symposium: 1. Generative AI hype is peaking 2. Enterprises get AI value 3. Copilots drive AI transformation — read the recap.
Moveworks' annotation philosophy: How experts make our AI better
Moveworks' annotation philosophy shapes our ethical and high-performing AI. Learn about our commitment to responsible annotation and its impact on our AI.
HR chatbots: Your strategic partners in modern HR
See how HR Chatbots are transforming HR operations, from improving employee experience to streamlining HR processes, HR Chatbots will help reduce busywork.
How to unlock continual service improvement with AIOps
Artificial intelligence in IT helps save time and optimize performance. Take a look at the top AIOPs use cases to understand what it can do for your business.
How conversational AI can drive mission success for the public sector
Learn how AI & automation can immediately provide ROI and elevate service experience at scale for federal and state government and the public sector as a whole.
Quantitative Guide: Measuring Employee Experience
Learn how to elevate your employee experience strategy and simplify measurement. Download the quantitative guide to measuring employee experience.
Watch: Jamf Empowers Employees with Generative AI
Over 70% of Jamf employees can't resist using AI-powered support. Learn from Jamf's Melissa Dunham about how Moveworks' AI Assistant provides instant, frictionless support to employees.
Generative AI should be your #1 priority: Key takeaways from the Forrester Technology & Innovation Summit
3 key takeaways from the Forrester Technology & Innovation Summit: 1. Make generative AI your #1 priority. 2. Balance Risk 3. Deploy Copilots. Read the recap.
Consumers Energy's AI Service Desk Modernization
Get an inside look at Consumers Energy's AI journey for modernizing the service desk and learn about the critical role Moveworks played to achieve it.
How AppDynamics unlocked the full power of Okta
Learn how AppDynamics scaled IT support for massive company growth, while freeing up the service desk.
Build or Buy? Choosing a Chatbot Strategy
To help you avoid common pitfalls, join Forrester Analyst Will McKeon-White in this webinar to learn the tradeoffs in building a bot vs. buying a solution.
Boost Productivity with AI-powered IT Support
Watch this on-demand webinar to learn how to deliver IT support anywhere and anytime with Moveworks and Microsoft Teams.
Webinar: How to Build a Better Knowledge Base
See how Broadcom transformed its knowledge base — allowing employees to answer their troubleshooting and policy questions instantly with AI.
Driving Digital Transformation with AI
Chris Foster, CIO at TC Energy, caught up with Moveworks CEO Bhavin Shah to share his success stories of streamlining TC Energy’s IT operations.
How conversational AI is transforming healthcare
Learn how Conversational AI is improving healthcare delivery and productivity by automating tasks, surfacing knowledge, and supporting staff.
How Moveworks uses LLMs to create a seamless conversational AI experience
From spelling correction to intent classification, get to know the large language models that power Moveworks' conversational AI platform.
The Enterprise AI Assistant For Employee Support
Moveworks resolves issues instantly, providing an unparalleled experience that keeps employees productive and support teams focused on high-impact initiatives.
How AI is changing IT operations analytics
AI is transforming IT operations analytics (ITOA). Here are the key benefits and challenges of implementing AI-driven ITOA, including real-world examples.
Moveworks Customer Webinar ft. Erica Callaghan of Broadcom
Broadcom is committed to ensuring their support scales to ensure a seamless employee experience and optimal productivity. Register to see how they do it.
Why Moveworks was named one of the top private cloud companies in the world
Moveworks is honored to be recognized on the 2023 Forbes Cloud 100 list which spotlights companies that pair strong values with top performance.
Understanding the risks of deploying LLMs in your enterprise
How to manage the risks of deploying Generative and Discriminative LLM in your enterprise during pre-training, training, fine-tuning, and usage
The Buyer's Guide to Conversational AI
Get ready to discover the potential of conversational AI and revolutionize the way you do business. Download the conversational AI buyer's guide.
Grounding AI: How to improve AI decision-making with contextual awareness
Grounding AI links abstract knowledge to real-world examples, enhancing context-awareness, accuracy, and enabling models to excel in complex situations.
What is data annotation? And how can it help build better AI?
Data annotation trains AI systems to tackle complex business challenges. Annotation prepares AI to adapt to unique enterprise use cases.
Webinar: How Toyota Boosts Productivity with AI
Learn how Toyota leverages LLM-powered conversational AI as a vital enabler of employee productivity, workplace satisfaction, and enterprise efficiency.
What is an AI copilot?
AI copilots can streamline tasks & boost productivity in businesses. Transform your operations & enhance communication with these intelligent assistants.
Watch: How Luminis Health Reduced Call Volume
Watch: Luminis Health enabled frontline workers to concentrate on providing exceptional patient care, saving countless hours with Moveworks on Microsoft Teams.
You need an AI copilot strategy
Every enterprise needs an AI copilot strategy. Here is a 4-tier framework to successfully implement these powerful tools for efficiency and performance.
The AI transformation roadmap: How to drive productivity with conversational AI
Here’s your AI transformation roadmap. Learn more about what AI transformation is, what’s needed to make it happen, and the role AI copilots play.
Total Economic Impact™ study finds Moveworks delivered a 256% ROI
Moveworks' Total Economic Impact™ Study by Forrester finds organizations can achieve 256% ROI with average savings of $11.5 Million over 3 years with Moveworks.
Forrester Study: Total Economic Impact™ (TEI)
See how companies can achieve 256% ROI and savings of $11.5 Million over 3 years with Moveworks. Download Moveworks' Total Economic Impact™ Study by Forrester.
All in on AI: 4 key learnings from Microsoft Build 2023
Microsoft held its annual developer conference, Build 2023. Moveworks shares 4 takeaways on the latest innovations in AI, user experience, and plugins.
The Moveworks Enterprise LLM Benchmark: Evaluating large language models for business applications
The Moveworks Enterprise LLM Benchmark evaluates LLM performance in the enterprise environment to better guide business leaders when selecting an AI solution.
The smarter way to measure the employee experience? AI.
Learn how to measure the employee experience with AI analytics, natural language understanding and real-time performance insights with EXI.
The 50 AI companies shaping the enterprises of tomorrow
Discover the 50 best private AI companies shaping the enterprises of tomorrow, from chatbots to predictive analytics, to elevate your operations.
The all-encompassing guide to conversational AI
Conversational AI uses natural language understanding and machine learning to communicate. Learn more about benefits, examples, and use cases.
Webinar: How Power Design Drives Efficiency
Watch as Josh Nelson of Power Design, shares his experience and insights on running an award-winning service desk and driving efficiency for the entire company.
Moveworks-Carahsoft partnership brings conversational AI to the public sector
The new Moveworks-Carahsoft strategic partnership brings conversational AI to the public sector.
The most impactful AI applications in 2023
Check out the most impactful Artificial Intelligence applications, from self-driving cars to IT support, and see why you should use AI in your business.
Creator Studio: A no-code platform for enterprise conversational AI
Introducing Creator Studio, a generative, no-code platform connecting employees to all systems across the enterprise with a unified, natural language interface.
Enterprise Architect’s Guide: Conversational AI
As an Enterprise Architect, incorporating conversational AI into the businesses tech stack is key to staying competitive. Get our conversational AI guide.
Conversational AI examples: How companies use conversational AI today
What are examples of companies using conversational AI? Learn how 5 leading companies boost efficiency, customer satisfaction, and employee experience.
The IT Leader’s Guide to Conversational AI
Understanding large language models and generative AI is fast becoming crucial for IT leaders to stay ahead. Read our IT leader's guide and stay competitive.
Generative AI: What it is and why it matters
What is Generative AI, how does it work, and how can you use it? Let's dive in and discover the fascinating world of Generative AI.
Chatbots vs. Conversational AI for the enterprise, explained
What's the difference between a chatbot, conversational ai, and a conversational ai chatbot? Let's get into the differences and how it applies to the enterprise
Discover Trustworthy Conversational AI
Unlock the secrets to trustworthy conversational AI. Gain insights into data protection, responsible AI practices, and rigid access controls.
Albemarle’s Help Desk Uses EXI to 2x Productivity
With EXI, Albemarle’s support leaders get granular insights about each employee persona allowing them to address inefficiencies across the company instantly.
Employee Experience Insights: Buy vs Build
Employee Experience Insights (EXI) Is the Only Solution That Mines the Unstructured Data in Your IT Tickets.
Deliver instant value with the Moveworks AI Assistant
Autonomous provision management
Automate ticket lifecycle service management
Summarize documents instantly with Brief Me
Need a faster way to extract key insights from documents?
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GPT-4: Everything you need to know and why it's better than GPT-3
GPT-4 is the first large multimodal model released by OpenAI that can accept both images and text inputs. Learn its applications and why it’s better than GPT-3.
Conversational AI platforms: 5 questions to ask during your next demo
When evaluating conversational AI platforms it's important to ask 5 key questions to understand the true capabilities and avoid costly investments.
Chatbot security: Conversational AI trustworthiness in the age of ChatGPT
Discover the fundamentals of trustworthy enterprise-grade conversational AI and how to prioritize chatbot security and privacy.
The future is now: ChatGPT is ushering in a new era of conversational AI for the enterprise
The future of chatbots and LLMs for modernizing the employee experience is here. Learn how conversational AI is transforming businesses.
Microsoft Webinar: ChatGPT Transforms Support
Join Microsoft and Moveworks CEO Bhavin Shah to learn how ChatGPT is transforming conversational AI. Discover how to power your enterprise support with LLMs.
Demystifying LLMs and GPT for Enterprise Leaders with Forrester
Unleash conversational AI in your enterprise. Learn how to navigate the opportunities and risks of implementing generative and conversational AI.
Large language models: The basics and their applications
Large language models (LLMs) are advanced AI algorithms trained on massive amounts of text data for content generation, summarization, translation & much more.
AI Explained: A Video Glossary of AI Terms
AI Explained, a video glossary of AI terms, defined in a minute. Watch our latest episodes and learn about the world of AI.
Supervised vs. unsupervised learning: What's the difference?
The key difference between supervised learning and unsupervised learning is labeled data. Learn more about the difference labeled data makes.
How to reduce wasted spend in IT [+10 things AI can do about it]
Reduce IT costs while also focusing on improving the end-user experience. Here are 10 reasons why AI needs to be part of your IT cost reduction strategy.
Generative AI: How to spot the real conversational AI companies and get past the hype
Understanding the difference between generative ai businesses is crucial when making investments in tech. Here's how to tell which are real and which are hype.
Moveworks Omnichannel Support
Moveworks resolves employees’ requests across all support channels for a true omnichannel support solution, including chat, web, email, and more.
ChatGPT — Does it deserve its 15 minutes of fame? Yes, and why generative AI is the future
ChatGPT is only the start of the future of generative AI. Moveworks CEO Bhavin Shah shares his take on ChatGPT and how the Human-AI partnership will progress.
Bhavin Shah on HMG Spotlight: 2023 will be the year of conversational AI
Bhavin Shah shares his perspective on how ChatGPT will accelerate innovation and spur efficiencies across the modern enterprise in 2023.
Moveworks Has One Team With One Dream
Moveworks is the AI company that puts people first. Moveworks CEO Bhavin Shah shares what it takes to succeed at Moveworks with HMG Spotlight. Watch the video.
3 Tech Shifts CIOs Should Pay Attention To
The era of instant is here. Moveworks CEO Bhavin Shah shares the three tech shifts that made it possible on HMG Spotlight. Watch the video.
What CEO Leadership Looks Like
Showing up matters. Moveworks CEO shares what CEO leadership looks like on HMG Spotlight. Watch the video.
The Speed Of Innovation Has Skyrocketed
The speed of innovation has skyrocketed. Moveworks CEO Bhavin Shah shares how to find joint success with customers on HMG Spotlight. Watch the video.
What CIOs Need To Know About ChatGPT
With ChatGPT, the speed of innovation in conversational AI is accelerating. What does this mean for businesses? Watch the video.
Using Moveworks for Multilingual Support
With Moveworks’ multilingual AI Assistant, Moveworks makes sure every employee, regardless of location instantly gets support in their preferred language.
How to avoid AI investment pitfalls: The most important KPIs to consider
Know the value of AI in your organization. Read on to understand the 8 key performance indicators (KPIs) to pay attention to before you invest in AI.
ChatGPT is shaking up the status quo: The strengths and weaknesses of large language models
ChatGPT is a groundbreaking technology that’s captured our imagination, but it's not without limitations. Moveworks' VP of Machine Learning shares his thoughts.
You, too, can scale support to over 100 languages: Breaking down the challenge of multilingual IT
AI can now scale multilingual support to 100+ languages. Learn how Moveworks solved the many technical challenges needed to provide multilingual support
Moveworks named a leader in The Forrester Wave™: Chatbots For IT Operations
In its latest report on Chatbots for IT Operations, Forrester named Moveworks a leader among top vendors, giving Moveworks the highest possible score in 19 criteria, including chatbot readiness.
The Forrester Wave™: Chatbots for IT Operations
Moveworks named leader for the second year in a row in the Forrester Wave™: Chatbots for IT Operations, Q4 2022, Get your copy and see why.
ICE Fireside Chat: Employee Experience Insights
Learn about the benefits of employee experience insights and its impact on employee productivity, improved support and issue discovery within unstructured data.
What it takes to succeed as a new CIO: A candid conversation between industry leaders
Being a new CIO is daunting. Yousuf Khan, 5X CIO turned VC, and Bhavin Shah, CEO of Moveworks, have a conversation about what it takes to succeed in the complex C-level role.
EXI Organizes Unstructured Data
Moveworks’ Employee Experience Insights uses natural language understanding (NLU) to organize unstructured data in IT tickets to identify growing problems.
Uncover Issues With Employee Experience Insights
Employee Experience Insights (EXI) easily identifies high priority issues and gives you insight into how to better focus resources to solve them.
Transform IT with Employee Experience Insights
Unlock data-driven decisions in IT leadership. Discover key benefits of Employee Experience Insights by Moveworks. Download our data sheet now.
Employee Experience Insights: Everything you need to know
Moveworks' Employee Experience Insights (EXI) uses AI to tap into information hidden in support tickets and reveals your workforce’s everyday experience.
Employee Experience Insights Overview
See an overview of Employee Experience Insights. Get unprecedented insights into your support teams performance and take action on common blockers.
Identifying Software Issues with EXI
With EXI, breakdown issues by specific software being used or personas using the software to identify common issue impacting employee productivity.
Identifying Process inefficiencies with EXI
Gain unprecedented insights into the issues your employees are facing by different criteria like personas, data, and departments.
Optimize New Hire Onboarding with EXI
With Employee Experience Insights, group new employees and identify the types of tickets being submitted as well as the action needed to improve onboarding.
Focus on practical AI: 3 Key learnings from Forrester’s Technology & Innovation Forum
Fresh from Forrester’s Technology & Innovation Forum, Moveworks shares 3 takeaways on the future of work and how enterprises should focus on practical AI.
Maximize Output with Moveworks Customer Success
Empower your team with AI and professional expertise for faster problem resolution. Craft efficient strategies with our customer success team.
Moveworks Control Center
The Moveworks Control Center makes building a seamless support experience effortless with a one-stop shop for understanding performance and maximizing impact
Data Sheet: Moveworks for HR
With Moveworks for HR, employees receive world-class support in seconds, and HR teams get time back to focus on what matters most — people, not support queues.
Moveworks’ AI: How Moveworks Improves Over Time
Moveworks’ AI is continuously improved through new model research, adapting unique lexicon, and learning from user feedback. Download to learn more.
Moveworks Employee Communication
With Moveworks, you can reach the right people with the right message where employees already spend most of their time. Download employee comms datasheet.
Moveworks on Microsoft Teams
Automatic Resolution of IT Issues with Moveworks on Microsoft Teams
Performance Insights Dashboard
Performance Insights Dashboards provide total visibility over your Moveworks bot. With nearly 100 charts and metrics, visualize every aspect of your deployment
Moveworks Approach to Responsible AI
Moveworks is deeply committed to the practice of responsible AI. This data sheet summarizes how we protect our customers’ data and mitigate the risk of bias.
5 steps to create your own conversational AI strategy
A conversational AI strategy is a necessity in the modern workplace. Learn how to kick one off and automate support for your employees
How 3 companies use help desk forms to improve employee productivity
3 companies — DocuSign, Palo Alto Networks, and Procore — optimized help desk forms to upgrade their support processes and improve employee productivity.
The complete guide to knowledge-centered service
Industry-leading companies use knowledge centered services to support their employees. Here's your definitive guide to doing the same.
Here’s how we use our own AI to better onboard new hires
Moveworks uses its own conversational AI to better onboard new hires and make sure they have what they need to succeed in their role on Day One.
What the heck is the Idea Funnel anyway?
Great leaders are great decision-makers. Learn how employee experience leaders, like you, can use the Idea Funnel to turn ideas into impact.
Legends of Employee Experience - Patrick Thompson
Learn how Patrick Thompson's, Chief Information & Digital Transformation Officer at Albemarle, focus on enablement has built successful teams.
The one thing you need to improve your help desk
We use data from 50 companies to show employees' preferred channels of support — and the one really effective lever to pull to reduce wait times.
What can HR teams do with an AI chatbot? Make an immediate impact.
When it comes it using AI in HR, you need a solution that makes an immediate impact. Read on to see just a few examples of the ways HR teams can use AI now.
Why Wellstar supports its people with AI
"It works like IT should": Why Wellstar supports its people with AI
Why Wellstar chose Moveworks
Why Wellstar chose Moveworks to instantly support its healthcare workers
Why are organizations choosing service desk automation?
Organizations are turning to service desk automation to deliver seamless employee support. But true automation is distinct — and here's what it looks like.
New Moveworks-Nexthink partnership enables proactive IT support
The Moveworks-Nexthink partnership enables proactive tech support in the digital workplace.
Legends of Employee Experience - Nelm Khangura
Nelm Khangura, VP of Store and Colleague Solutions at Loblaw, shares her approach to the “idea funnel” — how she takes projects from idea to impact.
Support a hybrid work model with these 4 best practices
All industry-leading companies have incorporated these 4 hybrid work best practices into their ecosystem. Find out how to do the same.
How to write an effective knowledge base article
Here’s your checklist for writing an effective knowledge base article that can save an organization millions of dollars and hours of productivity.
Legends of Employee Experience - Jim Noga
Learn how Jim Noga, CIO at Mass General Brigham, spent 30 years figuring out how to use technology to keep employees engaged at work and fight burnout.
Legends of Employee Experience
Legendary business leaders reveal the technologies and techniques needed to support employees and stay ahead of the curve. Watch the video series.
Introducing Moveworks for HR: The first AI solution that personalizes HR support
Today, we’re incredibly excited to announce Moveworks for HR — a sophisticated artificial intelligence solution built for human resources.
Task automation: a guide to measuring impact | Moveworks
Organizations across industries are using task automation to solve repetitive work. Learn how to identify impact areas specific to your company.
Work — you’re doing it wrong
Our current way of working isn’t working. But we have the technology and knowledge to make it better, to make an employee experience that’s almost magical.
13 things you can actually do with conversational AI
There are an infinity use cases for conversational AI. Here are just 13 of many ways you can use it today to improve employee support.
Moveworks expands across Europe to support employees with AI
As European companies race to support flexible work, Moveworks brings its AI platform to the UK, France, and Germany.
Product Launch: Prevent issues before they happen with Moveworks' first API
Moveworks API empowers customers to send critical updates through our platform. Now, employees get the support they need — before running into problems.
3 ways omnichannel support improves your employee experience
With omnichannel support, employees can use whichever channel they prefer to get help and receive the same seamless experience.
Our secret to a world-class HR experience: Start small
We often believe in the power of big ideas to increase employee satisfaction, but the truth is that small moments define the HR experience.
Watch: Albemarle Empowers Employees Worldwide
Watch the CIO of Albemarle, Patrick Thompson talk about using Moveworks' multilingual conversational AI platform to empower employees around the globe.
Product Launch: Announcing multilingual support and Moveworks for Web
Moveworks announces two major additions: multilingual support and Moveworks for Web. These changes will deeply support the new normal for companies with global workforces.
Language is no limit: How Moveworks built a multilingual AI platform
Moveworks built the first multilingual AI platform for employee support. To do so, we had to evolve all parts of our Intelligence Engine™. Here's how.
Moveworks opens a new office in Austin, Texas
Are you interested in joining a ground-breaking AI company? Now you can... in Austin! Moveworks is proud to move our expansion strategy forward in Texas.
The 7 metrics to measure the success of your virtual agent
Companies are using virtual agents to support their workforce. But what constitutes an impactful virtual agent? Here are the 7 metrics that matter.
7 Must-Haves for Your Service Desk’s Virtual Agent
To help you evaluate which service desk virtual agent is right for your team, we created this guide that outlines the top 7 criteria to consider.
Secure in the cloud: Moveworks earns Gold certification for CSA STAR Level 2
Moveworks earns Gold certification for CSA STAR Level 2, validating our security programs and demonstrating our commitment to safeguarding customer data.
Product Launch: Moveworks enhances AI platform to support the world’s largest companies
Moveworks announces major enhancements to its conversational AI platform, designed to automate support for the world's largest companies.
Introducing the next generation of Conversational AI
How Moveworks' conversational AI technology can generate a tailored response to every single employee request, across all departments.
How Moveworks raised $200 million in Series C funding
Now valued at $2.1 billion, Moveworks is the first AI platform that provides a seamless employee experience to both remote and in-office employees.
5 Fixtures of the New Digital Workplace
Learn how DocuSign, Stitch Fix, and Autodesk reshaped the new economy — with a digital workplace that’s even more efficient than the physical HQ.
From request to resolution: How AI solves a support issue
Learn how Moveworks' AI works to simplify employee support issues from request to resolution.
3 strategies to boost engagement with your employee comms
How can companies engage thousands of employees as effectively as people do one-on-one? This article explores three strategies to fix employee comms.
Watch: How Palo Alto Networks Enables Flex Work
Conversational AI allows employees to stay productive from anywhere At Palo Alto Networks. Director of Experience Management Nicole Tate-Pappas explains how.
Why category creators must rethink company culture
What does it take to create an entirely new category of product? Ultimately, it's about empowering the right people with the right company culture.
HR Service Delivery: how automation unlocks tier 0 employee support
We analyzed thousands of real-world HR requests to offer insight into how to HR teams can move closer to Tier 0 service delivery for their companies.
Watch: How CommScope Delivers HR Help Instantly
Beth Scholtes, CommScope's VP of HR Technology and Operations, tells us how the company transformed employee experience with AI.
Watch: How Stitch Fix improves Employee Comms
Ravindra Sunku, Senior Director of IT at Stitch Fix, shares their communications strategy that keeps every stylist on the same page.
5 Chatbot Capabilities to Support Remote Workers
An AI chatbot can alleviate IT workloads and grant remote employees instant support. Ensure it has the capabilities to automate work-from-home IT support.
Why people-centric HR teams depend on conversational AI
Moveworks helps HR take on the endless barrage of employee requests so HR teams can focus on higher priorities.
Introducing the Moveworks platform
Solve every issue for every employee — across IT, HR, finance, and facilities. Introducing the Moveworks employee experience platform built on conversational AI.
Every question, one bot: How Moveworks finds answers across the enterprise
Moveworks takes every piece of your company’s disparate data into account to match questions to precise, personalized answers.
More than a message: Inspire action with Moveworks for Employee Communications
With Moveworks for Employee Comms, employee experience teams can send targeted, personalized messages at scale, preventing support issues before they happen.
5 Best Practices For a Better Knowledge Base
Learn how to answer employees’ IT questions instantly — with 5 best practices to supercharge your knowledge base.
We fixed forms: Bring your service catalog to life with Moveworks
Forms are critical to a self-service IT strategy. See how Moveworks makes forms smarter at every step of the experience.
The Practical Guide to NLP and NLU
To build a computer capable of understanding language, natural language processing (NLP) and natural language understanding (NLU) have proven critical.
Strength in numbers: Understanding unique IT issues with Collective Learning
One-of-a-kind IT issues describe surprisingly similar problems. Collective Learning allows Moveworks to see the similarities under the surface.
Moveworks named a leader in Forrester New Wave: Chatbots for IT Operations
In its latest report on Chatbots for IT operations, Forrester awarded Moveworks the highest possible score for our Strategy and Market Presence.
The future is conversational: Part 2 — How machines learned the secrets of language
New approaches to natural language understanding (NLU) and conversational AI have streamlined interactions between people and machines.
The gold standard for security: Moveworks achieves SOC 2 Type 2 compliance
Moveworks is now compliant with SOC 2 Type 2, the gold standard in information security. This compliance validates our continued commitment to protecting your data and affirms the security of our AI solution.
The future is conversational: Part 1 — Understanding the language barrier between people and machines
In this post, we’ll dive deep into the history of human-computer interaction, from early chatbots to today’s AI-powered conversation engines.
Tailor-made tech support: Why employees need personalized IT help
Learn what it takes to build an enterprise identity system, how unique identity maps allow for personalized support, and why service desks depend on personalization to manage complex IT environments.
Advanced AI, available on the app store: Adding Moveworks to Microsoft Teams is now easier than ever
The Moveworks chatbot app is available for customers to install directly from either Microsoft AppSource or the Microsoft Teams store.
Time is money: We built an AI-powered Concierge to speed up IT support
Moveworks Concierge streamlines IT communication, allowing employees to add comments, receive updates, and request action on support issues in real time.
Moveworks and Microsoft Teams: Adding instant support to the hub for teamwork
Moveworks is today announcing its integration with Microsoft to transform Teams into an autonomous IT support channel.
Bhavin Shah on SaaStr: Lessons from the front lines of a new economy
Fresh off his appearance on the SaaStr podcast, Moveworks CEO Bhavin Shah reflects on how IT teams are transitioning to the new work-from-home economy.
What we've learned about providing essential work-from-home support
As companies respond to the COVID-19 outbreak by transitioning to WFH, Moveworks has released new capabilities to support remote employees.
Moveworks achieves ISO 27001 certification
By prioritizing security from day one, Moveworks managed to earn ISO 27001 certification, demonstrating our commitment to safeguarding our customers’ data.
How AI fixed Ask-IT: Introducing Channel Resolver for Slack
Moveworks Channel Resolver resolves IT support issues posted on Slack channels, saving employees time while eliminating work for the service desk.
How AI finally learned to triage IT support issues, part 2
Thanks to groundbreaking advances in natural language understanding and deep learning, AI can now instantly route 90% of IT support tickets.
How AI finally learned to triage IT support issues, part 1
It still takes five hours for the average IT ticket to be routed to the right expert. Learn how AI can help.
Time to scale: New funding lets us transform IT support with AI
Moveworks raises a $75 million Series B funding round to scale its automated AI resolution of enterprise IT issues.
Anytime, anywhere: Respond to IT issues however they’re reported
With AI-powered resolution, enterprise chat platforms fill a void left in the patchwork of IT communications via phone, email, portals, and walk-up kiosks.
Why enterprise search is broken, and how Moveworks fixes it
Overcome enterprise search challenges with machine learning and novel natural language understanding (NLU) techniques like embedding and Seq2Seq.
Watch: Advanced AI for Automated IT Support
Moveworks is a cloud-based AI platform, purpose-built for large enterprises, that resolves employees' IT support issues—instantly and automatically.
Watch: Moveworks for Microsoft Teams
Watch how easy Moveworks resolves common IT issues in a Microsoft Teams conversation. From knowledge search to filing a ticket, Moveworks make it easy.
Watch: Moveworks for Slack
Watch how easy Moveworks resolves common IT issues in a Slack conversation. From knowledge search to filing a ticket, Moveworks make it easy.
Broadcom employees celebrate a year of fast IT fixes with AI
Broadcom celebrates a year with the Moveworks conversational chatbot. Learn how Broadcom automatically resolves 38% of employee IT issues every week with AI.
Natural language is hard: 5 reasons your chatbot isn't working
Conversational AI chatbots rely on natural language understanding (NLU) to engage people and get work done. We explore how hard it is to get this right.
Achieve powers rapid IT support with chatbot in Slack
See how the IT team at Achieve rolled out a Moveworks powered chatbot in Slack to facilitate onboarding and lets employees ask questions when they need IT help.
Why is NLU important for resolving IT support tickets?
Advances in Natural Language Understanding (NLU) and machine learning are enabling IT support issues to be resolved instantly and autonomously.
